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ITC Grand Central, Mumbai - a Luxury Collection Hotel

Traveller (898)
Room & Suite (314)
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About
Location
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: ITC Grand Central, MumbaiITC Grand Central blends the old with the new, standing tall in the heart of the city. With its tower rising high into the sky, it captures the Gothic architectural flourish of colonial ‘Bombay’. The hotel offers a breathtaking 360 degree view of the city. A LEED Platinum Certified Hotel (USBGC), it is located in one of Mumbai’s leading business districts and is a few minutes ride away from key commercial and recreational centers.Dining& Recreation: *Kebabs & Kurries: An Award winning exclusive Indian restaurant offering cuisines of Royalty and Nawabs, rich in folklore and taste through a gastronomic journey of clay ovens, grills and simmering pots of delectable curries. *Hornby’s Pavilion: An all-day dining restaurant set in elegant surroundings, offers a pleasant rendezvous with warm sunlight during the day and cozy romantic setting during evenings. An international a-la-carte menu with traditional Indian favorites along with a delectable buffet spread is available for breakfast, lunch and dinner. *Shanghai Club: An authentic exploration of Chinese cuisine crafted by expatriate chefs. *Dublin- The traditional Irish Pub.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Bar/Lounge
Spa
Breakfast included
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
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HOTEL STYLE
Park View
Classic
HOTEL CLASS
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3,448Reviews
1,154Photos
11Q+A
100Room tips
Traveller rating
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Popular mentions
The hotel's staff is a little weird My and my wife were checking and the bell boy was continuously staring at my wife. I looked at him and out of fear he stopped it and the went somewhere from there. Can't be acceptable in a property like this
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A very pleasant hotel with a business feel to it. Initial issue with the room was sorted very quickly and efficiently by the reception staff. Good restaurants and quality of the food very good. The gym was disappointing for me. Too small with more that 3-4 people exercising at
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Excellent location, courteous staff, Amazing Breakfast buffet. Relationship manager Monika is always ready to help and assist. One amazing thing.. every morning u can smell an amazing fragnance in the lobby. I would recommend this property to one and all.
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Because of my business I got an opportunity to stay again with ITC Grand Central. One of the finest hotel that I have ever stayed in and that is only because of the staff and their service. They are eager to help and always there on time whenever or wherever you need them, be it
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The Hotel staff is amazing when it comes to service and friendliness....from the fron desk to congiege exceptional service received from Viral....5* Great location too in the centre of Mumbai....Loved our stay!
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Response from itcgrandcentral, General Manager at ITC Grand Central, Mumbai - a Luxury Collection Hotel
Responded yesterday
Dear Guest, Greetings from ITC Grand Central! Thank you for sharing your review with us. I am truly delighted to know that you had a memorable experience during your stay. Appreciation from our guest is what encourages us to strive for more and definitely motivates us to do our best always. Thank you for recognizing our hospitality and efforts, I am sure the team will be happy to read your comments. Thank you for your kind words of praise. Do feel free to contact me directly for your future visits. Looking forward to welcome you back at ITC Grand Central. Warm Regards Amit Kumar General Manager, ITC Grand Central
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Professional photo exclusively commissioned by TripAdvisorITC Grand Central, Mumbai - a Luxury Collection Hotel
The Executive Club at the ITC Grand Central
Professional photo exclusively commissioned by TripAdvisorITC Grand Central, Mumbai - a Luxury Collection Hotel
The ITC One at the ITC Grand Central
Professional photo exclusively commissioned by TripAdvisorITC Grand Central, Mumbai - a Luxury Collection Hotel
The ITC One at the ITC Grand Central
My room - very nice, big, comfy!
Photo provided by managementITC Grand Central, Mumbai - a Luxury Collection Hotel
ITC One Suite
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What is the quickest way to get to the Colaba area from the hotel please?
An Ola or a Uber would be quickest comfortable way of getting from point to point. A local train might be faster at peak hours, but local trains at peak hours can be a bit... ahem... uncomfortable. Plus the walk to and then from the station... :(
-1 votes
Dear Guest, Thank you for letting us know your query. I would request you to kindly share your contact details so that we can get in touch with you. Warm Regards Team ITC Grand Central
0 votes
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Hello, do you allow customers with local(Mumbai) ID to check in? and are guest allowed in the room?
Dear Guest, For Indian customers, government approved ID'S e.g. Pan card, Aadhaar card and passport are mandatory at the time of check in. For foreign customers passport along with the Indian visa are mandatory at the time of check in. Visitors are allowed in the room until 8 p.m, in case the visitor wants to spend a night ,then he/she will have to register themselves and also extra occupant charges will be applicable. Regards ITC Grand Central
1 vote
I need the dinner buffet along with the breakfast, wt would be the extra cost
I have visited only for dinners. Have not stayed in the hotel. Hence, I do not know the package that they offer.
0 votes
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123
"The Higher floors has the best view"
"All rooms are great."
"There is a floor dedicated to ladies"
"Higher floors have an amazing view of the city"
"Choose a higher floor to drown out the honking outside"
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PRICE RANGE
USD 162 - USD 329 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
itc grand central hotel mumbai (bombay)
LOCATION
IndiaMaharashtraMumbaiParelSouth Mumbai
NUMBER OF ROOMS
242
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