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ITC Grand Central

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ITC Grand Central
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1,517 Reviews from our TripAdvisor Community

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Showing 1,452: English reviews
Reviewed 2 days ago NEWvia mobile

Was there for several month as long term stay. Staff is very friendly and attentive. Breakfast has good variety of Indian and western styles. Gym with nice facilities incl. a decent Spa. Different good restaurants within and around the hotel. Hotel itself slightly old but still in ok condition.

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Helpful?
Thank Sebastian H
Reviewed 3 days ago NEWvia mobile

Had a wonderful time. Stuff was attentive and quick in responding. Room I had was a treat. Smells were so inviting. Flowers all over. Will be back hopefully soon :) Breakfast was nice too. Happy new year everyone!!!

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Thank V a d i m a R
Singapore, Singapore
Reviewed 4 days ago NEWvia mobile

The website shows a grand hotel set amidst sprawling grounds. In truth the hotel is located adjacent to a busy highway in an area which is neither here nor there. The gateway is about 2km away but Mumbai traffic being what it is, it can take a good half hour to reach the Gateway and Colaba area. Check in is...

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Thank HSFOO
Melbourne, Australia
Reviewed 4 days ago NEWvia mobile

We really had a great experience at the hotel, we got early check in by noon which was much appreciated. The room was up to the standard and you could find all the facilities you will need during your stay, Mr. Sanjeev at the concierge was very helpful, he planned the whole trip for us during our stay. If you...

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Thank saai s
Reviewed 4 days ago NEWvia mobile

Great staff, always helpful without being intrusive. Have stayed here a number of times. Close to Corporate and business Pennisula Parks, Worli and Phoenix mall. Breakfast is excellent. 30th floor is a terrific work space with great views over the Parel area.

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Thank Tony H
Reviewed 5 days ago NEWvia mobile

Located well in the midst of the traditional happening Mumbai, this is a great place to explore the traditional Mumbai sights. However being a regular in other properties like ITC Gardenia in Bangalore and ITC Grand Maratha in Mumbai, this property lacked the extra warmth that some ITC property emanates. While surely ahead of many other similar chains, I guess...

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Thank Pratik B
Vapi, India
Reviewed 5 days ago NEWvia mobile

It was a good deal we got outta go ibibo and the rooms are well maintained up to ITC class got all facility of gym n steam n sauna and fabulous spread of breakfast we enjoyed every bit of the stay....

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Thank Sanvapi7
Reviewed 6 days ago NEWvia mobile

I was here with my family, we had a very good time at the hotel specially at gym and pool. The food here is amazing. The staff is very friendly specially Sudha, she is exceptional she was always there to take care of us with a genuine smile. I would love to come back here with my family again.

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Thank MercedesLuciano
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Mumbai! Thank you for taking time out and sharing your review on TripAdvisor. We are delighted to read your compliments on our friendly services and overall comfort. The team and I are grateful for your recommendation and look forward to welcoming you back at the ITC Grand Central Warm regards, Kerman Lalkaka General...

Reviewed 6 days ago NEWvia mobile

hotel is amazing , the POV view is very ossump the staff is very helpful especially surbhi from reception help us a lot we are a group of 7 guys ,enjoying like anything best place to stay ever ,this hotel is amazing and also the bell desk is very helpful subhod especially helped us to plan our trip in Mumbai...

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Thank gabru98
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Mumbai! Thank you for taking time out and sharing your review on TripAdvisor. We are delighted to read your compliments on our friendly services and overall comfort. The team and I are grateful for your recommendation and look forward to welcoming you back at the ITC Grand Central Warm regards, Kerman Lalkaka General...

Reviewed 6 days ago NEWvia mobile

Best place i have ever stayed they really have very good rooms and the view of the terrace garden is awesome ,the breakfast buffet is really good chef rajan is really kind ,the girl surbhi and clifa at the reception are too good helped us beyond my expectations best hotel so far i have ever been ,the pov lounge is...

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Thank Rakshitn38
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, We are delighted to know that you had a splendid experience at ITC Grand Central, Mumbai. Offering the best in terms of location and amenities, our hotel aptly caters to needs of today’s discerning travellers. It is also our constant endeavour to provide our guests with superior services and we are happy to note your appreciation. Thank you...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
: ITC Grand Central, MumbaiITC Grand Central blends the old with the new, standing tall in the heart of the city. With its tower rising high into the sky, it captures the Gothic architectural flourish of colonial ‘Bombay’. The hotel offers a breathtaking 360 degree view of the city. A LEED Platinum Certified Hotel (USBGC), it is located in one of Mumbai’s leading business districts and is a few minutes ride away from key commercial and recreational centers.Dining& Recreation: *Kebabs & Kurries: An Award winning exclusive Indian restaurant offering cuisines of Royalty and Nawabs, rich in folklore and taste through a gastronomic journey of clay ovens, grills and simmering pots of delectable curries. *Hornby’s Pavilion: An all-day dining restaurant set in elegant surroundings, offers a pleasant rendezvous with warm sunlight during the day and cozy romantic setting during evenings. An international a-la-carte menu with traditional Indian favorites along with a delectable buffet spread is available for breakfast, lunch and dinner. *Shanghai Club: An authentic exploration of Chinese cuisine crafted by expatriate chefs. *Dublin- The traditional Irish Pub. ... more   less 

Additional Information about ITC Grand Central

Address: 287, Dr. Babasaheb Ambedkar Road | Parel, Mumbai (Bombay) 400012, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: $179 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Grand Central 5*
Number of rooms: 242
Reservation Options:
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Also Known As:
Itc Grand Central Hotel Mumbai (Bombay)
Hotel Style:
#9 Business Hotel in Mumbai (Bombay)
#13 Romantic Hotel in Mumbai (Bombay)
#13 Spa Hotel in Mumbai (Bombay)
#13 Luxury Hotel in Mumbai (Bombay)
#22 Family Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from ITC Grand Central staff and other travellers.
7 questions
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Kangar
10 months ago
Denver, Colorado

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Questions? Get answers from ITC Grand Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent Room with very less A/c noise”
 of 5 bubbles , 12 Jan 2017 | Read review
“Ask for rooms that face east - relatively good views”
 of 5 bubbles wdp4, 26 Dec 2016 | Read review
“All their rooms are fantastic and well managed. Choose whats in your budget...they are sound proof so no outside disturbance of any sort.”
 of 5 bubbles 989nannis, 12 Dec 2016 | Read review
“Hotel in the middle of Mumbai island so far from the sea on all sides. Higher floor would be good.”
 of 5 bubbles , 10 Dec 2016 | Read review
“Women ask for the Eva Floor with special treatment for women including aromatic pillow spray.”
 of 5 bubbles theoriginalgogirl, 7 Dec 2016 | Read review
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