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The Residence Hotel & Apartments

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The Residence Hotel & Apartments
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237 Reviews from our TripAdvisor Community

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Showing 236: English reviews
Reviewed 1 week ago

Stayed for a day in this hotel and decided to check out on the next day! 1) Due to renovation,road facing side is completely enclosed.My Windows panes were closed using plywood,hence concealing whatever view I was supposed to see!Extremely suffocating for me atleast if I can not see view outside.Hotel staff offered to change the room next day as rooms...

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Helpful?
Thank Siddharth P
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Siddharth, Thank you considering our hotel for your stay in Mumbai. Your feedback is valuable to us. The entire team at The Residence Powai, Mumbai is disappointed to know that your expectations were not met. We have personally looked into this matter and also shared your valuable feedback with the relevant teams & management .We would like to assure...

Pune, India
Reviewed 2 weeks ago

This place is conveniently located in Powai (Ramada Hotel campus). Check-in process was ultra smooth. Rooms and in room arrangements are sufficient and cozy. Staff is super attentive, whatever I required/requested was provided immediately in a hassle free manner. Breakfast and dinner are served in the Fusion restaurant. Buffet breakfast had a great spread includes tasty dishes. Staff is very...

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Helpful?
Thank amit_voyager
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Amit, We are grateful for your kind feedback that commends the various facets of our hotel. Guest satisfaction is pivotal to us, and we take utmost care of the guests with our impeccable hospitality standards. We sincerely appreciate you for bringing the facts to our knowledge; Our main objective at The Residence Powai Mumbai is to provide authentic hospitality...

Reviewed 3 weeks ago

First, the location of the hotel is a very different one. It's amidst a slum like area. Ramada is also in the same campus, the open space is always occupied with a business gathering or a wedding party. The rooms are neat and clean, decent service with a pretty large breakfast. The hotel was under renovation when we visited, and...

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Helpful?
Thank Ramprakash R
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Ramprakash, Thank you for taking the time to give us your feedback about your stay at our hotel. We truly appreciate your kind words about the services provided by the team and we will be sure to let them know, how much of an impact they made on your experience. Your appreciation for the room & breakfast is truly...

Srinagar, India
Reviewed 4 weeks ago

This is a very good destination of get-to-gather and business meetings. Spent Three cherishable days and enjoyed a lot, good & tasty food, neat and clean each & every spot and above all very prompt service. Good security arrangements, what a well-come address by Security officer. Recommended to all............................

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Helpful?
Thank p7mir
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Valued Reviewer, Thank you for taking the time to review your stay with us. We are glad that our staff ;food and prompt service exceeded your expectations, inclining you to pen down this wonderful review. We do take pride in catering to our guests' needs the best way we can. We hope your next stay is just around the...

Singapore, Singapore
Reviewed 4 weeks ago

This place is quite OK if you are in the area for business and you are accustomed to the sights of urban India. The hotel grounds is well maintained, but the streets outside are not for a first time visitor! The hotel itself is a bit old and run down, and could do with some renovation. The major problem with...

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Helpful?
Thank JPHStVincent
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Vincent, Thank you considering our hotel for your stay in Mumbai. Your feedback is valuable to us. The entire team at The Residence Powai, Mumbai is disappointed to know that your expectations were not met. We have personally looked into this matter and also shared your valuable feedback with the relevant teams & management .We would like to assure...

Reviewed 8 December 2016 via mobile

The stay at residence was a reasonably pleasant experience. They are carrying out external repairs which means all the windows were boarded up. The quality of room service food was not good. Buffet food was ok but not much change in the menu from one day to the next. Rooms are clean and serviceable

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Helpful?
Thank Vidhu R
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. We are sorry to have disappointed you on some occasion and your feedback has been most constructive in allowing us to better our services We are continuously working with our team to ensure flawless service and great product experience for all...

Pune, India
Reviewed 25 November 2016

Was there on business travel, was assigned a room with windows sealed with ply as construction is on. Asked for change in room with some daylight, reception guy said will get back to you however no response from him till checkout. Room key got deactivated, duty manager came up after a long wait, opened the door with his master key...

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Helpful?
Thank Abhay_247
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Abhay, Greetings !!! We thank you for choosing our hotel as your preferred choice of accommodation. We also thank you for all valuable time spend to write a review about the hotel. We have personally looked into this matter and also shared your valuable feedback with the relevant team & management .We would like to assure you of a...

Boulder, Colorado
Reviewed 20 November 2016

2-week stay was Oct/Nov 2016. Building is under renovation - which is needed. The staff were fantastic. Very helpful, engaged. Food was great. Has a gated entrance with staff at the gate. Very well trained staff throughout. Very helpful at any hour of day or night. Thank you.

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Helpful?
1Thank elogan597
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Valued Reviewer, We are elated to read such a wonderful review for our hospitality on this forum. It is a pleasure to know that we were able to make your stay a pleasant and comfortable one with our flawless services and superior amenities. Guest satisfaction and appreciation is the best reward that we can receive for our endeavors and...

Gurgaon, India
Reviewed 18 November 2016

The pictures on the website are more than what meets the eye. The room is average looking with not so great maintenance. The telephone lines have disturbance, cable doesn't work properly, staff doesn't answer the calls made to reception for assistance at once and to top all of it up...the façade is under renovation! Not recommended unless it is just...

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Helpful?
Thank SumitaBajaj
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Ms.Bajaj, We have noted the contents of your valuable feedback via Trip advisor.com with extreme care and concern. As one of our valued Guests, your satisfaction is our primary concern and on behalf of my entire team, We extend our sincere apologies for all the inconvenience caused to your good self during your recent visit at The Residence Powai....

Reviewed 15 November 2016 via mobile

Untidy room, sad they charge but no cleanliness, poor set up, no response from manager, not at all satisfied, would not recommend stay here. No window in the room, lot of dust behind Curtains, not at all value for money

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Helpful?
Thank dkjasani
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Jasani, Thank you considering our hotel for your stay in Mumbai. Your feedback is valuable to us. The entire team at The Residence Powai, Mumbai is disappointed to know that your expectations were not met. We have personally looked into this matter and also shared your valuable feedback with the relevant teams & management .We would like to assure...

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Pool
  • Breakfast included
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
'The Residence Hotel & Convention Centre' is a veritable haven of comfort in the lush green environment of Powai, near L&T flanked by Aarey & Vihar lake. It is situated 6 kms. from the International Airport, 10 kms. from the Domestic Airport, in close proximity to Hiranandani Gardens, SEEPZ. MIDC.The hotel has a Ozone Swimming Pool. ... more   less 

Additional Information about The Residence Hotel & Apartments

Address: Saki Vihar Road, Before Vihar Lake, Powai, Mumbai (Bombay) 400087, India (Formerly Residence Hotel & Convention Centre)
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: $80 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Residence Hotel & Apartments 3.5*
Number of rooms: 143
Reservation Options:
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Also Known As:
Residence Hotel And Convention Centre
Hotel Style:
#32 Best Value Hotel in Mumbai (Bombay)
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Questions & Answers

Questions? Get answers from The Residence Hotel & Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose only Pool facing rooms as road facing view is not good.”
 of 5 bubbles , 10 Jan 2017 | Read review
“Higher floors on the pool facing end”
 of 5 bubbles ramprakashr2014, 27 Dec 2016 | Read review
“stay at the Ramada up the hill?”
 of 5 bubbles JPHStVincent, 19 Dec 2016 | Read review
“Relay good”
 of 5 bubbles , 27 Oct 2016 | Read review
“all rooms are good, go for pool facing rooms,”
 of 5 bubbles , 21 Oct 2016 | Read review
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