We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

West End Hotel

233 reviews
#127 of 489 Hotels in Mumbai
Save
Traveller (55)
Room & Suite (199)
Dining (37)
Overview
  • Excellent17%
  • Very good45%
  • Average28%
  • Poor6%
  • Terrible4%
Travellers talk about
“bombay hospital”(44 reviews)
“older hotel”(3 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
3.5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (233)Write a Review
There are newer reviews for West End Hotel
See the most recent reviews
Filter reviews
217 results
Traveller rating
40
92
62
12
11
Traveller type
Time of year
LanguageEnglish
More languages
40
92
62
12
11
Show reviews that mention
All reviewsbombay hospitalchurchgate stationolder hotelmarine drivecharming hotelminute walkrooms are biground the clockbottled waterdouble bedcentral locationclean roomsluxury hotelthe hotel staffwifiindiagateway
FilterEnglish
Updating list...
81 - 85 of 217 reviews
Reviewed 24 July 2015 via mobile

Rooms are not clean ac doesn't work and really waste of money., even didnt provide cattle in room by hotel Really a bed experience and too old furniture and room smelling badly I think they need to change everything in room

1  Thank rockyjasuja
Reviewed 8 July 2015 via mobile

Location wise it's good. Otherwise it is pathetic. Rooms needs to be equipped with wi fi free,ac must be modern,noise must be less and food less costly. Staffs are very helpful but management is not worthy, very much impotent,that is the basic problem of this...More

3  Thank Dhiman B
Reviewed 24 June 2015 via mobile

Stayed at the hotel during the first week of February. Must say liked it as i had an entry. Old world charms. It takes u in a by gone yrs. the lift, the room decor everything. Rooms are big and spacious. Staff very helpful. Amenities...More

Thank monu81
Reviewed 18 June 2015

Lovely hotel although decor is now outdated for the price charged. Also, no wifi included... We were offered packages of wifi time to purchase which were absolutely and shockingly overpriced... The time to login/register ate away the precious wifi-time and the internet was horrendously slow...More

2  Thank elena_in_wanderlust
Reviewed 19 May 2015

I stayed at the hotel for a couple of days and it was quite pleasant. the rooms are big and spacious with an old world charm. The hotel staff is helpful. The location of the hotel is good and peaceful. I did however find the...More

2  Thank Kunal T
Response from WestEndHotel1948, General Manager at West End HotelResponded 23 May 2015

Dear Guest, Thank you for taking out time to write an awesome review, your comments are very much valued. We really appreciate your comments regarding our customer service. Our staff members take their roles very seriously and try every day to provide that quality customer...More

View more reviews
PreviousNext
1151617181944
About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free Parking
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 91 - USD 192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 91 - USD 192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (55)
Room & Suite (199)
Dining (37)
Amenities (29)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
HolidayQueen007
1 August 2015|
Answer
Response from Dhiman B | Reviewed this property |
Sorry I am late. Please don't stay at this hotel. Damp,old with all problem s. Cost wise very high. Rather stay somewhere around CST station. Regards.
0
Votes
Room Tips
"Smoking floors are separate, huge rooms available, book beforehand."
Read review
"Ask for newly renovated"
Read review
"the rooms facing the back are quieter"
Read review
"rooms towards the road are noisy but well lit"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing