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07/05/2017 08/05/2017
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    West End Hotel

    45, New Marine Lines, Mumbai (Bombay) 400020, India
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 71
    USD 165*
    USD 94*
    USD 165*
    USD 102*
    Traveller (40)
    Room & Suite (174)
    Dining (37)
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    Overview

    • Excellent16%
    • Very good44%
    • Average28%
    • Poor5%
    • Terrible4%
    Travellers talk about
    Free Parking
    Restaurant
    Room Service
    Bar/Lounge
    3.5 Star Hotel
    All hotel details
    Chateau Windsor Hotel
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (221)
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    11 - 15 of 221 reviews

    Reviewed 28 December 2016 via mobile

    Very clean. Extremely courteous and helpful staff. I dropped my coin purse (with hundreds of rupee notes and a credit card) in the carport area. 10 min later I hadn't even realized it was missing when hotel staff knocked on my door returning it intact....More

    1  Thank Linell Gray M
    Response from WestEndHotel1948, General Manager at West End Hotel

    Dear Guest, Thank you for taking time out to write an amazing review. we are very pleased to read your kind comments on our staff & services. We will certainly take your comments for further encouragement amongst the team. Customer security is our prime concern,...More

    Reviewed 20 December 2016

    Old property - not a delightful l experience at the time of arrival or any time during my stay . Hotel has not kept up with technology - commercial capital supposedly a business hotel not even providing the basic internet facility free of charge ....More

    Thank kapvinod
    Response from WestEndHotel1948, General Manager at West End Hotel

    Dear Guest Thank you taking time out to review West End. Your organization is booking with us for last 25 years but We are very sorry to hear that you have not enjoyed your recent stay with us. We are a heritage property but we...More

    Reviewed 18 December 2016

    Avery dated property. Okay to stay for couple of nights. Being a 68 year old property the property is obviously got its limitations. Rooms are clean and fairly spacious.They have pretty decent breakfast spread including western and Indian food. Bathrooms are clean and serve the...More

    Thank Pramodh
    Response from WestEndHotel1948, General Manager at West End Hotel

    Dear Guest, Thanks for your kinds words and the time you took to share them with us. We are happy to hear, that you have enjoyed your time with us. Rest ensured, that though we are heritage property, we will do everything in our power...More

    Reviewed 15 December 2016

    Arriving at 2am on a Friday night, we were greeted by the night manager informing us that our booking for 4 doubles had been downgraded to 2 rooms with 4 single beds (of which half were camp beds) in each. There was no apology and...More

    1  Thank AndyEng
    Response from WestEndHotel1948, General Manager at West End Hotel

    Dear Guest Thank you for taking the time to share your stay experience with us. Please accept my sincere apologies for the problems you have encountered and the lack of empathy my team displayed upon your arrival. It is of the utmost importance to us...More

    Reviewed 13 December 2016 via mobile

    The hotel is near the railway station and next door to the hospital the surrounding area outside the hotel is full of local people who sleep on the streets the hotel itself is an old colonial building with next to no mod cons in it...More

    Thank christopher s
    Response from WestEndHotel1948, General Manager at West End Hotel

    Dear Guest, Thank you for sharing your experience with us. While we pride ourselves on being a “Heritage hotel” there are more modern hotels in the City. We are also in the process of renovation & upgrading our hotel. We apologize for your laundry being...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Free Parking
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Concierge
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • USD 100 - USD 141 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    Photos
    Traveller (40)
    Room & Suite (174)
    Dining (37)
    Hotel & Grounds (78)
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    Questions & AnswersAsk a question
    HolidayQueen007
    Hello, Is there free wifi anywhere in the hotel such as the lobby? And how much does it cost for wifi in the rooms? Thanks in advance!
    1 August 2015|
    Answer
    Response from Dhiman B | Reviewed this property |
    Sorry I am late. Please don't stay at this hotel. Damp,old with all problem s. Cost wise very high. Rather stay somewhere around CST station. Regards.
    0
    Votes
    DATAVISION
    I would like to stay between dadar and prabhadevi sidhi vinayak temple
    10 July 2015|
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    Room Tips
    "the rooms facing the back are quieter"
    Read review
    "rooms towards the road are noisy but well lit"
    Read review
    "3rd floor is no smoking room area"
    Read review
    "It is not cheap or cheeful"
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