The Taj Mahal Palace
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The Taj Mahal Palace

Traveller (9286)
View of India gate
Room & Suite (2020)
The Taj Mahal Palace, Mumbai
Videos (2)
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About

4.5
#47 of 727 hotels in Mumbai
4.8 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Built in 1903, The Taj Mahal Palace, Mumbai is India's first luxury hotel. Offering panoramic views of the Arabian Sea and the Gateway of India, the hotel is a city landmark. The hotel offers 285 rooms including 42 suites, each adorned with original paintings and period furniture that exude an aura of old-world charm and elegance. The restaurants at The Taj Mahal Palace, Mumbai offer distinctive dining experiences that cover the finest Indian and international cuisines - from casual, all-day eateries to Oriental, Japanese, Indian and Mediterranean fine dining. The 5-star deluxe hotel also houses the first licensed bar of Mumbai and also a beautiful sea-front restaurant for high tea and live music. Palace Services of the hotel add to the experience, where the butler plays the all important role of guide and assistant.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Boating
Entertainment staff
Babysitting
Paid public parking nearby
Wifi
Paid wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Evening entertainment
Walking tours
Board games / puzzles
Books, DVDs, music for children
Children Activities (Kid / Family Friendly)
Highchairs available
Pushchairs
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Outdoor furniture
Shops
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
Infirmary
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Air purifier
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand films
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, Hindi
Hotel links
Special Offer:Book Direct & Save

Location

Apollo Bundar, Mumbai 400001 India
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 94 out of 100
94
Mumbai Airport
19.2 km
See all flights
10,382Reviews90Q+A100Room tips

Reviews
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Detailed Reviews
Anchit Chandra wrote a review Aug 2022
New Delhi, India63 contributions20 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
We are leisure travelers who literally came to Mumbai only to stay at this iconic hotel..we had the most awesome time ever!
As I state in all my revies - we are luxury travelers who've stayed in almost all of Tajs, Oberois and Leelas so yes we're fully aware of the luxury hotels and what they have to offer!
We were staying at the iconic Palace Wing of the hotel in the Grand View Room facing the Gateway of India.
It was a brilliant stay right from the view, to the room, to the pool, to the restaurants - everything was enjoyable!
Even our little issues here and there - were sorted so promptly by Mr Praveen from housekeeping and also personal attention was given by Mr Chandrakant - the floor manager.
Our most outrageous request too was gladly fulfilled by Mr Chandrakant.
Really made us feel like royals!
Absolutely worth visiting.
The palace wing has a separate place for having breakfast too with crazy views of Gateway of India.
Highly recommend this iconic hotel!
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Date of stay: August 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Choose the Grand View Rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TajMahalPalace Mumbai, Owner at The Taj Mahal Palace
Responded 1 Sept 2022
Dear Mr Anchit, Greetings from The Taj Mahal Palace, Mumbai. We would like to take this opportunity to thank you for taking the time to write to us. It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. I have shared your feedback with the associates at The Taj ! It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with fond memories. The team takes great pride in the service they provide and we believe it is the small details, which make the big difference and drive us towards perfection. Your generous praise of our team, our service and facilities is truly very encouraging. We are very happy and delighted that we were able to create the pleasant experience and make a difference to you in this busy metro city. Your appreciation has been shared with my team and we are motivated to strive for excellence. We greatly value your patronage and look forward to welcoming you back to The Taj soon. With best regards, Ritesh Sharma General Manager The Taj Mahal Palace, Mumbai Taj Mahal Tower, Mumbai
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CdrAnilSharma wrote a review Mar 2021
New Delhi, India35 contributions45 helpful votes
5.0 of 5 bubbles
A 2 night stay at the Luxury Grande Sea View Room at Taj Mahal Palace Hotel at Mumbai on the 5th Floor was just the perfect setting for our 43rd Wedding Anniversary.

While before checking- in we had enormous doubts about our safety at the hotel during this on-going pandemic but our all fears were allayed once we reached the Hotel and noticed the highest safety norms that were in force with not an iota chance of any infection…….and the safety arrangements made in the hotel were perhaps even better than our own home.

The first interaction with the hotel staff, on arrival, was unlike any other 5 star properties we have encountered till date. The respectfulness, warmth and good manners were found to be ingrained in every individual at every level in the hotel rare to be found.

The Heritage Wing is maintained like a palace spic and span displaying an aura of Royalty. Every single artefact is showcased aesthetically with care for the minutest detail.

The room itself was spacious with all modern amenities yet keeping the heritage flavour. Sea view was awesome. The effort of the staff was always more to look after the guests rather than making extra money for the hotel which is normally the case. Hence getting extra drinking water or tea/coffee sachets etc. was never an issue.

The breakfast was lavish both at Shamiana and also at the Sea Lounge which catered for only the Palace wing guests. Sea Lounge was, no doubt, royal with ever favourite sea view tables. Sea Lounge has undergone a lot of change since I had visited last some 4 decades ago……….no doubts for the better.

Meals vouchers per guest were also lavish for a very decent pre-paid amount and the quantity offered was liberal, just impossible to be consumed fully by one person. This was applicable at both venues, namely, Masala Kraft with Indian cuisine and also at Shamiana, the Coffee Shop. The option for use of the Meal Vouchers for any meal was also a great plus.

The erection of a Memorial constructed within the premises, in the memory of the hotel staff who made supreme sacrifice while saving the lives of the resident guests during 26/11 bomb blasts, is a humane gesture unparalleled in perhaps the entire hospitality industry and needs to be commended.
In short, it was our most memorable wedding anniversary till date that we will cherish for all time to come.

Thank you Taj Mahal Palace Hotel Management for the world class Covid19 safety regime , awesome maintenance of the hotel , for the most efficient, mannered, respectful and professional staff, for the personalised service with care and above all for according us an honour and respect befitting a royalty during our stay.
Wishing the entire Taj Group family a safe and healthy future.
Good Luck.
God Bless!

70 year old Indian Naval veteran
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Review collected in partnership with Taj Hotels & Resorts
Date of stay: March 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TajMahalPalace Mumbai, General Manager at The Taj Mahal Palace
Responded 15 Mar 2021
Dear Cdr Sharma, Greetings from The Taj Mahal Palace, Mumbai. We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at The Taj and for your gracious feedback !! It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us as well as a memorable 43rd Wedding Anniversary. I have shared your feedback with the associates at The Taj ! It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with fond memories. We are very happy and delighted that we were able to create the pleasant experience and make a difference to you in this busy metro city. Your appreciation has been shared with my team and we are motivated to strive for excellence. We greatly value your patronage and look forward to welcoming you back to The Taj soon. With best regards, Mehrnavaz Avari Deputy General Manager The Taj Mahal Palace, Mumbai Taj Mahal Tower, Mumbai
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FourTravel2013 wrote a review Jan 2020
Auckland, New Zealand164 contributions91 helpful votes
5.0 of 5 bubbles
Our family booked two “sea view club rooms” in the Palace for sadly just one night.
We arrived at 10.00am not expecting to be able to check in so early but this is when the Taj Palace experience started. We were taken to the Palace Lounge where refreshments were offered while the check in formalities took place in tranquillity. Not only could we check in early but were upgraded to the stunning Maratha suite on the 6th floor with an interconnecting room.
This review would be too long to describe just how great the service was and how absolutely fantastic these rooms were. The attention to detail is incredible and there certainly was nothing we could fault. The view of India Gate and the ferry boats, the bathrooms along with their quality amenities and abundance of soft white towels, the bedrooms with huge comfy beds, the beautiful furniture and rugs, the chandeliers and dimmable lighting, everything is just outstanding and luxurious.
We loved our rooms so much we forwent the complementary drinks and hors d’oeuvres between 6.00pm and 7.00pm in the Palace Lounge and paid for drinks to be delivered to our rooms.
The Taj Mahal Palace is truly five star and the staff are exceptional. Stay more than one night if time permits, you won’t be disappointed.
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GMTheTajMahalPalace, General Manager at The Taj Mahal Palace
Responded 11 Feb 2020
Dear Guest, Greetings from The Taj Mahal Palace, Mumbai. We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at The Taj. It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. I have shared your feedback with the associates at The Taj ! It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with fond memories. We are very happy and delighted that we were able to create the pleasant experience and make a difference to you in this busy metro city. Your appreciation has been shared with my team and we are motivated to strive for excellence. We greatly value your patronage and look forward to welcoming you back to The Taj soon. With best regards, Taljinder Singh Senior Vice President – SeleQtions & South Mumbai Hotels and General Manager The Taj Mahal Palace, Mumbai Taj Mahal Tower, Mumbai
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Report response as inappropriate
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GrouchoStockport wrote a review Mar 2020
Manchester, United Kingdom140 contributions75 helpful votes
5.0 of 5 bubbles
The ambience and feel of this hotel is fantastic from the moment you arrive. The staff are genuinely warm and welcoming

The room was very nice and a complimentary fruit basket was provided. They are immaculately clean as are the adjacent corridors and walkways and there are some interesting pieces of art on every floor.

We had an nice breakfast every morning with fresh delicious food and beverages.The bars were also great as was the live music

My only complaint is this. People stay here because they can afford it so please do not hussle them into upgrading the Wifi for a few extra dollars by limiting the number of devices and speed. It is not a matter of money but a source of irritation especially with a hotel of this standard.

Otherwise highly recommend to everyone
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GMTheTajMahalPalace, General Manager at The Taj Mahal Palace
Responded 6 Mar 2020
Dear Guest, Greetings from The Taj Mahal Palace, Mumbai. We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at The Taj. It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. I have shared your feedback with the associates at The Taj ! It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with fond memories. We are very happy and delighted that we were able to create the pleasant experience and make a difference to you in this busy metro city. Your appreciation has been shared with my team and we are motivated to strive for excellence. We have also noted your feedback on the wifi and thank you for your valuable feedback. We greatly value your patronage and look forward to welcoming you back to The Taj soon. With best regards, Taljinder Singh Senior Vice President – SeleQtions & South Mumbai Hotels and General Manager The Taj Mahal Palace, Mumbai Taj Mahal Tower, Mumbai
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vikaspotdar wrote a review Dec 2020
Mumbai, India2 contributions8 helpful votes
5.0 of 5 bubbles
Right from arrival to departure the stay was well coordinate, synchronized, organized and executed so well that we had a feeling of a Royal with hotel team waiting by our side with a big SMILE. Small gestures matter a lot, and these are the acts that make this team stand apart from other experiences. Right from well set-up room, to personalized photos around the room, celebrations cake, to a very warn hospitality across the length and breath of the property. Delicious cuisine, well sanitized hygiene standards to make us feel extra safe and comfortable in these difficult times of COVID 19. Thanks Team Taj, Special mention of Ms. Mahtaab Sidhwa; Team at Masala Kraft, Shamiana and the Sea Lounge for the special warmth and attention.
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Review collected in partnership with Taj Hotels & Resorts
Date of stay: December 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TajMahalPalace Mumbai, General Manager at The Taj Mahal Palace
Responded 6 Jan 2021
Dear Guest, Greetings from The Taj Mahal Palace, Mumbai. We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at The Taj. It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. I have shared your feedback with the associates at The Taj ! It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with fond memories. We are very happy and delighted that we were able to create the pleasant experience and make a difference to you in this busy metro city. Your appreciation has been shared with my team and we are motivated to strive for excellence. We greatly value your patronage and look forward to welcoming you back to The Taj soon. With best regards, Taljinder Singh Senior Vice President – Mumbai & SeleQtions The Taj Mahal Palace, Mumbai Taj Mahal Tower, Mumbai
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gaurikaaastha wrote a review Nov 2020
116 contributions28 helpful votes
+1
4.0 of 5 bubbles
I think most Mumbaikars as well as Indians dream of staying at a Luxurious Hotel, Taj Mahal would be on the list of most Indians and so was ours. We got an amazing deal owing to Corona so didn't wanna miss on such an opportunity.

Our Check-in took an hour and despite prior intimation about arrival were made to wait in the queue perhaps because they had lot of walk in customers on that day. We were given a nice sea facing room on highest possible floor and really felt the history and culture along with Taj Mahal in each and every aspect of the room. The walk in the aisles was like down a memory lane and so much to see and Enjoy as if was a guided Tour. We saw some Celebrities and ourselves felt like one. Our request for late checkout was accepted and we were glad to get the food coupons as well as part of our package. The Fun ends here.

Room Service was non existent and they refused to pick up despite escalating the matter multiple times. We ordered a cup of tea but made a mistake as it came cold and without any cookies. The cookies came 30 min later than too after multiple calls which again was after multiple attempts to reach a human voice. We didn't order anything after that as we were not sure whether it would be served on time.

We went to the Ball room where Buffet was served and seemed like it was thrown for people to eat. The Food was Cold and Fresh/Warm servings took 30-40 min. We had to eat rice because Rotis just didn't come out and had to eat Cold Daal and Sabzi etc One of the Desserts was stale and had to get it replaced from the table. The last part was checkout which again took almost 1.5 hrs whereas we could have been asked to stay in the room for a bit longer.

While I understand that it's Corona time and they had less Staff, the Occupancy must be kept accordingly so that each and every Guest feels welcomed and not stuffed. We were told the Hotel was overbooked due to walk in guests but that ruined one of my dream stay. I have stayed in many other Taj Hotels and have never been as disappointed as this stay. I am a Taj and Oberoi Brand fan but this was surely a dent in my expectations and experience.

Looking forward to a much better Taj Experience next time.
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TajMahalPalace Mumbai, General Manager at The Taj Mahal Palace
Responded 2 Dec 2020
Dear Guest, Greetings from The Taj Mahal Palace, Mumbai! Please accept my sincere gratitude for the detailed and specific feedback. It is always our endeavour to serve our guests in manner befitting our reputation and such feedback highlights areas of improvement that require our urgent attention and immediate corrective action. I regret to read that your experience with us was not a memorable one, due to service shortfalls you experienced. Please do accept my sincere apologies for the same. I assure you that the same is not the usual Taj experience we aim to deliver to our guests. I have taken note of the areas of improvement that you have highlighted and the same will be addressed in all earnest. I look forward to creating a truly memorable experience on your future visit and showcase the true Taj Hospitality! We greatly value your patronage and look forward to welcoming you back to The Taj soon. With best regards, Taljinder Singh Senior Vice President – Mumbai & SeleQtions The Taj Mahal Palace, Mumbai Taj Mahal Tower, Mumbai
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Anil S wrote a review Mar 2021
2 contributions2 helpful votes
5.0 of 5 bubbles
Booked a Luxury Grande Sea View Room in Taj Mahal Palace Hotel Old Heritage Building 5th Floor.

In keeping with the Covid needs, the hotel is ensuring a very strict and fool proof compliance of all Covid precautions norms at every level including the menus which are sanitized on every occasion before handing over to the guests.Hence very safe under the prevalent Covid conditions.

The highlight of the stay was the top class personalised service and care to the extent of pampering during our entire stay not often seen.

Located in the close proximity of commercial hubs like Nariman Point and Ballard Estate, Government Offices, Mumbai Port and Indian Naval facilities.

The room is spacious and well maintained with all modern amenities with good contemporary furniture and furnishings. Sea-facing room provides an unobstructed view of the iconic Gateway of India along-with an awesome sunrise.

Breakfast Buffet is elaborate and for Heritage Wing Guests there is an exclusive service at Sea Lounge, in addition to the common buffet at their Coffee Shop, Shamiana.

For other meals there is a very wide choice of restaurants catering for almost all type of cuisine including a dedicated and historical Harbour Bar.

The staff is smart and respectful ever willing to help and guide with smooth and
uncomplicated checking-in/ out procedures.

There is a decent shopping arcade for upmarket shopping.

The Swimming Pool was not in use due to Covid restrictions.

On the whole it was a luxurious 2 night stay in an Iconic Heritage 5 Star Hotel with the minutest need taken care of and beautifully complemented by the top world class personalised service and care.
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TajMahalPalace Mumbai, General Manager at The Taj Mahal Palace
Responded 20 Mar 2021
Dear Guest, Greetings from The Taj Mahal Palace, Mumbai. We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at The Taj. It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. I have shared your feedback with the associates at The Taj ! It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with fond memories. We are very happy and delighted that we were able to create the pleasant experience and make a difference to you in this busy metro city. Your appreciation has been shared with my team and we are motivated to strive for excellence. We greatly value your patronage and look forward to welcoming you back to The Taj soon. With best regards, Mehrnavaz Avari, Deputy General Manager, The Taj Mahal Palace, Mumbai Taj Mahal Tower, Mumbai
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris J wrote a review Mar 2020
The Royal Town of Sutton Coldfield, United Kingdom116 contributions36 helpful votes
+1
5.0 of 5 bubbles
Unfortunately arrived for only a 1 night stay on the back of the closure of international boarders. Many thanks to the hotel for adjusting our itinerary at very short notice. A magnificent building with so much past and unfortunately recent history.
In keeping with all hotels of this standing we were pleased to be greeted by temperature testing and hand sanitizer readily available. Thank you for looking after us.
Greeted by Harendra Naidu, very professional, polite and informative arrival and room introduction 👍. We were introduced to our floor butler for whom not request was to much. Room well appointed, clean and great view of the Gateway to India.
The hotel was very quiet due to the current virus situation, staff were very helpful and polite.
Had snacks and a drink in the Harbour Bar, the squid and prawn snacks were very good.
Great to walk the halls of this hotel and take in the photographs of past visitors. The memorial to the tragic 2008 attack is very special.
Breakfast was strange with so few guests and the knowledge clearly for the staff of an uncertain period ahead. The food was very good with an active Southern India cook station. Thanks to the Shamibna Team and restaurant manager Ilvika Chandawarkar for the special breakfast cake wishing us a safe journey home.
Mumbai feels a very safe city, we walked locally on the morning we left.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GMTheTajMahalPalace, General Manager at The Taj Mahal Palace
Responded 29 Mar 2020
Dear Guest, Greetings from The Taj Mahal Palace, Mumbai. We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at The Taj. It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. I have shared your feedback with the associates at The Taj ! It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with fond memories. We are very happy and delighted that we were able to create the pleasant experience and make a difference to you in this busy metro city. Your appreciation has been shared with my team and we are motivated to strive for excellence. We greatly value your patronage and look forward to welcoming you back to The Taj soon. With best regards, Taljinder Singh Senior Vice President – SeleQtions & South Mumbai Hotels and General Manager The Taj Mahal Palace, Mumbai Taj Mahal Tower, Mumbai
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrés Urbina wrote a review June 2021
Kuala Lumpur, Malaysia24 contributions
+1
5.0 of 5 bubbles
I got the opportunity to stay at the Executive Suite at The Taj Mahal Palace. There wasn't much information or pictures around the web. Let me describe it in one word: exceptional.
From the moment of your arrival, from the moment you open your room door and until the moment you leave.
The room comes with a free tea package pp at The Sea Lounge which overlooks the sea if that isn't obvious and India Gate.
They also come with free two piece garment ironing, basket of fruits daily.
They will come and do your room several times a day and prepare it for you, for breakfast, lunch and dinner... You won't even have to figure the curtains or go around the place to do it yourself which is huge.

In my case it came with full boarding of meals from two of the restaurants: Masala Kraft and Shamaine Restaurant. Masala Kraft service and food is on another level, it's amazing. Shamaine is more akin to any buffet from any international luxury hotel.
You will have a huge discount on luxury transfer to airport.
TV comes with Airtel (with all included sport matches, F1, GT racing). TV has got speakers in the bathroom so you don't miss a thing.
Connections for VGA, HDMI, RCA, ethernet ports available on an easy access socket for the two TVs.

You will find cute Post cards on the desk. dnacks on table, bottled water, fantastic amenity kits, you call it.

Bathtub it's HUGE, the pictures can't tell how big it is because how oversized everything is. It fills up in a flash. You'll have tons of towels, we are talking about 7-8 towels prepared in your bedroom. Bathrobes available. As usual you'll have an iron in case you need to dress up.

About my only complaint is how much they pest you about having a DSLR like if phones didn't take as good pictures or as much details nowadays based on "security" grounds. Be aware I was mindful on where and how I took my pictures to not bother anyone and or disturb any other guests.
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Date of stay: June 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TajMahalPalace Mumbai, General Manager at The Taj Mahal Palace
Responded 1 July 2021
Dear Guest, Greetings from The Taj Mahal Palace, Mumbai. We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at The Taj and for your gracious feedback !! It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. I have shared your feedback with the associates at The Taj ! It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with fond memories. We are very happy and delighted that we were able to create the pleasant experience and make a difference to you in this busy metro city. Your appreciation has been shared with my team and we are motivated to strive for excellence. We greatly value your patronage and look forward to welcoming you back to The Taj soon. With best regards, Taljinder Singh Senior Vice President - South Mumbai and SeleQtions The Taj Mahal Palace, Mumbai Taj Mahal Tower, Mumbai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Imabroadwaybaby wrote a review Feb 2020
New York City, New York129 contributions137 helpful votes
5.0 of 5 bubbles
The Taj Palace is one of the best hotels in the world-- maybe the best. Gracefully designed, brightly adorned with flowers everywhere, the Palace is the very essence of old world glamour. Even the staircases deserve a photo or two. The hotel rooms have every amenity possible (I had both bath and separate shower), and they are luxurious to the extreme. They place a design of flower petals on the floor of your suite. The service is beyond excellent. Everyone there is generous, pleasant, helpful beyond their station. A man knocked on my door to say, "I am your butler Madam. How can I help?" The food in the hotel restaurants was excellent. The buffet breakfast was wonderful. When I wanted something not on the menu, the chef made it for me. Everyday you get to view the historic Gateway to India for sunrise and sunset. Worth every single cent you pay, the Taj is a once in a lifetime experience for even the seasoned traveler. Well, not for me. I'm going back as soon as possible! Magical India indeed!
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Review collected in partnership with Taj Hotels & Resorts
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Definitely try to get a room in the Palace overlooking the Gateway
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GMTheTajMahalPalace, General Manager at The Taj Mahal Palace
Responded 25 Feb 2020
Dear Guest, Greetings from The Taj Mahal Palace, Mumbai. We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at The Taj. It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. I have shared your feedback with the associates at The Taj ! It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with fond memories. We are very happy and delighted that we were able to create the pleasant experience and make a difference to you in this busy metro city. Your appreciation has been shared with my team and we are motivated to strive for excellence. We greatly value your patronage and look forward to welcoming you back to The Taj soon. With best regards, Taljinder Singh Senior Vice President – SeleQtions & South Mumbai Hotels and General Manager The Taj Mahal Palace, Mumbai Taj Mahal Tower, Mumbai
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from RACMAN
Turin, Italy157 contributions101 helpful votes
Think they do!
Answer from DerekParsons
Oswestry, United Kingdom524 contributions251 helpful votes
We arrived at 9am on our stay of 3 nights earlier in March of this year and we had to pay for 4 complete nights if we wanted access to our room before the check in time. Good luck with trying to get any discount!
Answer from NVD
Mumbai, India8 contributions1 helpful vote
Hi, High tea is a SEA LOUNGE which is the ultimate experience in Mumbai. It is on the 1st floor of Palace wing of TAJ. It has a dress code & reservation. U can call on Taj - Colaba on 022-66653366 and connect to Sea lounge for reservation
Arihant asked a question Aug 2022
Mumbai, India27 contributions6 helpful votes
Which room is better - luxury Grande room sea view or taj club room sea view ?
Answer from Biju C
8 contributions1 helpful vote
My opinion is Grande Sea View
Answer from Nokuthula S
Johannesburg, South Africa171 contributions51 helpful votes
Yes they have tra amd coffee
Kaushlesh R wrote a tip 17 May
Mumbai, India1 contribution
5.0 of 5 bubbles
"One must visit this hotel to experience true luxury. "
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kc1006 wrote a tip 16 May
London, United Kingdom2 contributions
5.0 of 5 bubbles
"Very busy location"
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Bhavadasan Padikkaveettil wrote a tip 15 May
Besant Nagar, India24 contributions36 helpful votes
5.0 of 5 bubbles
"Please enjoy your early morning walk and watch the splendid Sunrise. Early morning is much more peaceful to walk around the hotel."
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vishwaraj c wrote a tip 14 May
Pune, India3 contributions
5.0 of 5 bubbles
"While the restaurants within the hotel are great, they are a bit expensive. There are lots of really good eateries in Colaba, check out."
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Voyager23907758195 wrote a tip 9 May
1 contribution
3.0 of 5 bubbles
"Good"
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Not the right property for you?
There are more places to choose from in the Mumbai area.
PRICE RANGE
AU$326 - AU$508 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
taj mahal palace hotel mumbai (bombay), hotel taj mahal palace, the taj hotel, the taj mahal palace hotel, taj palace hotel, taj hotels, the taj mahal hotel
LOCATION
IndiaMaharashtraMumbaiWellington Pier / Colaba / South Mumbai
NUMBER OF ROOMS
285
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE TAJ MAHAL PALACE: 2024 Prices & Reviews (Mumbai, India) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about The Taj Mahal Palace
Which popular attractions are close to The Taj Mahal Palace?
Nearby attractions include Gateway of India (0.1 km), Colaba Causeway (0.3 km), and Flora Fountain (0.4 km).
What are some of the property amenities at The Taj Mahal Palace?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Taj Mahal Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Taj Mahal Palace?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Taj Mahal Palace?
Yes, paid public parking nearby, secured parking, and valet parking are available to guests.
What are some restaurants close to The Taj Mahal Palace?
Conveniently located restaurants include Shamiana, Sea Lounge, and Golden Dragon - Taj Mahal Palace, Mumbai.
Are there opportunities to exercise at The Taj Mahal Palace?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Taj Mahal Palace have airport transportation?
Yes, The Taj Mahal Palace offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Taj Mahal Palace?
Yes, dry cleaning and laundry service are offered to guests.
Does The Taj Mahal Palace offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Taj Mahal Palace?
The staff speaks multiple languages, including English and Hindi.
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