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ITC Maratha, Mumbai

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ITC Maratha, Mumbai
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2,250 Reviews from our TripAdvisor Community

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There are newer reviews for ITC Maratha, Mumbai
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Showing 2,163: English reviews
Solan, India
Reviewed 14 May 2016 via mobile

The property has a perfect location. Everything was taken care of since they time we entered the hotel. A very helpful team at the hotel and someone or the other from the team was always at our service. The food at the restaurants here is delicious and the spa is a perfect place to rejuvenate. Overall a perfect weekend stay...

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Helpful?
Thank Nandita S
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Namaste! Your wonderful feedback is highly valued by our team. At our hotel, our diligent associates work hard to make the stay of every guest pleasant and we are glad to know that they could charm you with their acumen and also ensure that you had a swift check-in and check-out experience. Thank you again for your warm...

Reviewed 13 May 2016

Almost every 5-star hotel in India has good hospitality these days but ITC has hospitality blended with the perfect customer service. The staff are well-trained to listen to their guests and provide the right solution - than just a standard rule-book polite reply in the name of hospitality. Thanks to Gracious Antony in the reception for making my check out...

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Helpful?
Thank Krishna Kumar N
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Namaste! Your wonderful feedback is highly valued by our team. At our hotel, our diligent associates work hard to make the stay of every guest pleasant and we are glad to know that they could charm you with their acumen and also ensure that you had a swift check-in and check-out experience. Thank you again for your warm...

Reviewed 13 May 2016

I love the architecture and staff of the hotel. I am thankful to my colleague who always stays there and got me to stay. You start feeling delighted as soon as you walk in. The security guards, the front desk team, guest relations as well as the team in all the restaurants are cheerful. They try to do their best...

Review collected in partnership with ITC hotels
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Helpful?
Thank Prashant M
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Namaste! We thank you for your wonderful analysis of our offerings. Our associates are passionate about their work and ensure that guests have a smooth stay experience. We are happy to know that their efforts and special gesture made such a difference to your experience. We are glad that from our warm hospitality, central location and homely rooms...

Reviewed 13 May 2016

Stayed here for 2 nights,conveniently located 5 minutes away from the mumbai's International Airport.Absolutely loved the lavish breakfast spread,interpretation of regional Indian cuisine & continental English breakfast

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Helpful?
Thank postforneha
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Namaste! It is a pleasure to be deemed as “Exudes Luxury” by one of our esteemed guests. Indeed, centrally located and inundated with comfortable amenities, our hotel is perfect to spend a relaxing time. Your kind compliments regarding our warm hospitality and delicious culinary fare justify the efforts our associates invest to ensure guest satisfaction. We thank you...

Meerut, India
Reviewed 12 May 2016

This is probably my second time reviewing this hotel. When I get the urge to visit Mumbai, I choose ITC Maratha. I'm happy to report the staff and service are still very welcoming and pleasant, and with an extra sweetness to them which makes my stay with them memorable. Specially Ms. Dimple (at front desk lobby), she has taken a...

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Helpful?
Thank Khurana505
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Namaste! We are delighted to learn about your renewing experience through your articulate review. The superlatives in your feedback acknowledge everything that we strive to achieve at our hotel. We are glad that from our warm hospitality to our delicious meals, each of our offerings made their fair contribution in your wonderful experience. Once again, thank you for...

Jakarta, Indonesia
Reviewed 10 May 2016 via mobile

Thanks to Gracious Antony once again for making my stay a wonderful experience.... From the time i checked in until i checked out i was very well taken care off... Thank you for the complimentary coffee and the guidance i was given when i wanted directions to a restaurant. My luggage were well taken care off when it was kept...

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Helpful?
Thank Chandru C
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Namaste! Thank you for acclaiming the wonderful services rendered by one of our team members. Mr. Gracious Antony truly is an asset to our hotel and your kind remarks reinstate his efficiency. Your compliments have not only cheered him up but also inspired the entire team to follow his lead. We thank you again for taking the time...

Paris, France
Reviewed 9 May 2016 via mobile

Traditional architecture and very pleasant environment. The personal is very helpful and professional, especially 'Jagriti' , careful and attentive to clients needs. We feel good since the first moment we enter this place.

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Helpful?
Thank Mouna A
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Namaste! We thank you for describing the merits of our hotel on this forum. Offering the best in terms of location and amenities, our hotel aptly caters to needs of travelers. Our diligent team enjoys serving our guests and the compliments in your feedback have lit up their faces of our team. We are glad to know that...

Reviewed 7 May 2016 via mobile

I am very regular to Itc Maratha and always feel at home. It's best services, awesome food and worlds class hospitality. I have stayed at many hotels around the world but the overall experience of ITC Maratha is the best. I love my morning breakfast with the personalised services by Kunal and Abhishek and the front office team makes the...

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Helpful?
Thank 64kamleshr
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Namaste! Thank you for reviewing your experience on this forum. We are proud of our associates and the efforts they put into their tasks. It is great to know that their warm hospitality won you over. We will ensure that your kind appreciation is duly shared with our team. We thank you again for applauding our services on...

Auckland
Reviewed 7 May 2016 via mobile

Not sure it could get much better really. Great service and rooms. Friendly staff and very professional. Food was good but obviously not the cheapest place to dine. You probably won't want to stay here if you're on a budget. I couldn't find a fault and was too busy enjoying myself to try.

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Helpful?
Thank Aklguy
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Namaste! Thank you for deeming our services to be second to none. It is the flattering reviews of our guests that keep our morale high. At our hotel, we strive to extend a stay that is filled with only pleasant moments, therefore, provide our guests with the best accommodations and facilities. It is great to know that our...

Reviewed 6 May 2016

I am a regular guest at ITC and always enjoyed staying there. Last month stayed at ITC Martha for 3 days, excellent location very near to airport. The room was very spacious, well groomed & lovely ambience. The food is amazing, whether it is breakfast, or the restaurants within the hotel & most important excellent service. The staff in all...

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Helpful?
Thank Deepak A
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Namaste! It is always great to hear from our happy guests. We are elated to know that every aspect of our hotel, especially the strategic location, hotel amenities, the hospitality and the impeccable delights at our F&B outlets aided in your 'WOW' experience. Thank you again for your wonderful review that has boosted the morale of our team....

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
ITC Maratha is one of the leading 5 star deluxe hotels in Mumbai, the commercial capital and dream city of India. The highlight of the hotel is its architecture and interior spaces. 1.75 lakh sq feet of stone, each hand carved has been used for its cladding and pillars patterned on the 18th and 19th century. The interiors are muted and subtle, with elements of both Victorian as well as Maharashtrian inspiration. It is in close proximity to the bustling business districts of north and central Mumbai, the NSE Exhibition Centre, and is a short distance from Film City, the Bombay Museum, and Borivili National Park. In addition, The Maratha is only a stone throw from the airport (2 km from the international terminal and 5 km from the domestic terminal) making it convenient for the transit traveller. ... more   less 

Additional Information about ITC Maratha, Mumbai

Address: Sahar Andheri (E) | (ex. The Maratha Mumbai), Mumbai (Bombay) 400099, India
Region: India > Maharashtra > Mumbai (Bombay) > Vile Parle East
Price Range: $236 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Maratha, Mumbai 5*
Number of rooms: 386
Reservation Options:
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Also Known As:
Itc Maratha, Mumbai Hotel Mumbai (Bombay)
Itc Grand Maratha
Itc Hotel Grand Maratha Sheraton & Towers
Grand Maratha
Hotel Style:
#5 Business Hotel in Mumbai (Bombay)
#6 Luxury Hotel in Mumbai (Bombay)
#6 Spa Hotel in Mumbai (Bombay)
#7 Romantic Hotel in Mumbai (Bombay)
#17 Family Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from ITC Maratha, Mumbai staff and other travellers.
9 questions
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Questions? Get answers from ITC Maratha, Mumbai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a room with swimming pool view; nice view and quiet.”
 of 5 bubbles 367sanjayl, 23 Jan 2017 | Read review
“Best to go to upper floors. 16th floor was recently renovated.”
 of 5 bubbles 550georgej, 22 Jan 2017 | Read review
“double rooms are great for family living and have option for 3 persons”
 of 5 bubbles sourabh_bhilai, 20 Jan 2017 | Read review
“At least try once with family.”
 of 5 bubbles Pandiith, 19 Jan 2017 | Read review
“Try the suites....best in the class”
 of 5 bubbles vikram218, 18 Jan 2017 | Read review
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