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The Emerald - Hotel & Service Apartments

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381 Reviews from our TripAdvisor Community

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Showing 364: English reviews
London, United Kingdom
Reviewed 16 February 2014

We travelled there in 2007. The cost per room then was reasonable but this year in 2014 the cost per room tripled matching western standards and more; but, the standards of cleanliness and decor were very poor. Toilets were dirty and not clean. It were as though time had stood still since 2007 and no house keeping was done. They...

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1Thank Ytisonlymee
Muscat
Reviewed 9 February 2014

If you are planning to visit Mumbai and want to stay in an Economy Hotel nearby Juhu Beach then EMERALD can be one of your choice. Though rooms are not quite spacious but good enough for a family of 2/3. The hotel is quite clean with most of the facilities which one needs during a holiday.

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1Thank Soumya_Chatterjee
Mumbai (Bombay), India
Reviewed 31 January 2014

The excellent location(close to Juhu Chowpatty) and the overall easy accessibility for this venue makes it ideal for a conference setting in a Suburban area. Had visited the place for a business conference. Was particularly impressed by the ambience, the facilities available (flexibility for audio/video recording of conf. proceedings etc.) and refreshments served.

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Thank jdambat
Wollongong, Australia
Reviewed 19 January 2014

We walked in and asked for a room for a week. We were give a standard room for 1 night then promised to be upgraded the next day. The standard room was adequate, but a bit small for a week long stay. The next day, we had not been upgraded till after 3pm, when I had to demand to move,...

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Thank Laj S
Surrey
Reviewed 17 January 2014

Booked this hotel in Juhu as it's nr the airport and nr to all the other places I wanted to go to for shopping etc. Accepted that this was not going to be a 5 star hotel, yet was disappointed witht the state of the rooms - very tired looking and didn't look / feel very clean. We stayed in...

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1Thank SpecialKM123
Sittingbourne, United Kingdom
Reviewed 16 January 2014

This was booked by our travel agent friend based in Goa ! The choice he made for us was excellent. All staff were very friendly and helpful . Would certainly use the hotel again . Only downside was the restaurant was vegetarian ,but no major problem as plenty of restaurants about outside complex .

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Thank Maydiane55
Salmiyah, Kuwait
Reviewed 13 January 2014

I booked this hotel after reading some reviews on trip advisor as well as on booking.com, however i was kinda disappointed when i checked in. the reception area seems fine. the staff were quite helpful, however the room was real small for the rate which i was charged, apart from that, the location of the hotel wasnt all that great...

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2Thank Nathan_Rodrigues1706
Bandung, Indonesia
Reviewed 13 January 2014

Me & my partner stayed here on early Jan 2014 I like the location because this hotel located nearby to places I need to commute that time. The price for me is too expensive for the condition of the room that we got. Thank God they still have jet spray in the toilet, but I didn't get hot water when...

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Thank SyellyGrace
Cardiff, United Kingdom
Reviewed 11 January 2014

We booked this hotel after reading various reports on trip advisor. The staff were brilliant but the same could not be said for the hotel. It was clean and reasonably decorated and at the time of our visit it was hosting a clothing exhibition and it was noisy. The hotel was situated on a busy road in Juhu and when...

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2Thank 848DavidV
London, United Kingdom
Reviewed 8 January 2014

In general OK for a short visit, but I wouldn't choose this particular hotel again. Pros: good size room; clean; friendly enough staff; good location if you want to be near Juhu beach / the airport; hair dryer; drinking water provided; OK breakfast Cons: my room in particular was super noisy as if I had slept on the street (had...

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2Thank Tarvi R

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Near The Emerald - Hotel & Service Apartments

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Emerald - Hotel & Executive Apartments has elegantly furnished Superior, Deluxe rooms as well as fully Studio / One / Two Bedroom furnished apartments to offer its guests. It is close to the airports as well the commercial areas of Bombay including the NSE and MMRDA Exhibition Grounds. Juhu Beach is located across the road from the hotel. The Hotel is located in the famous Juhu area which is the happening place of Bombay. The Hotel offers all the standard facilities and amenities to its Guests from the Corporate as well as Leisure segments. ... more   less 

Additional Information about The Emerald - Hotel & Service Apartments

Address: Juhu Tara Road, Mumbai (Bombay) 400049, India
Region: India > Maharashtra > Mumbai (Bombay) > Juhu
Price Range: $73 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Emerald - Hotel & Service Apartments 3.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
The Emerald - Hotel And Executive Apartments
Best Western Hotel Mumbai
Best Western Emerald Mumbai
Hotel Best Western Mumbai
Mumbai Best Western
Hotel Style:
#32 Best Value Hotel in Mumbai (Bombay)
#46 Spa Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from The Emerald - Hotel & Service Apartments staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Initially the rooms we got were not very good but after we talked to the staff we got very good rooms.”
 of 5 bubbles hareshb2017, 17 Jan 2017 | Read review
“Request a suite, does have 2 bedrooms with a lounge and dining area. Kitchenette in these rooms.”
 of 5 bubbles Vis1701, 12 Jan 2017 | Read review
“Prefer Deluxe next visit”
 of 5 bubbles aranjinac, 27 Nov 2016 | Read review
“Bathroom Locks should be checked on regular basis.”
 of 5 bubbles , 21 Aug 2016 | Read review
“superior room for couple, 2-3 bedroom for families & groups”
 of 5 bubbles KuldipNair, 6 Jul 2016 | Read review
5 of 5