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The Emerald - Hotel & Service Apartments

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358 Reviews from our TripAdvisor Community

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Showing 343: English reviews
Hyderabad
Reviewed 25 July 2014

This is our first trip to Mumbai.We have just spent one night at the hotel. We have had an amazing time and a wonderful holiday. Nice to stay. Clean Rooms Excellent Restaurant if they can fix the issue with water leakage from in bathroom, it will be good

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Helpful?
Thank Raja Jagadeesh A
TheEmeraldHotel, General Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Thank you for the positive feedback, we are glad you liked our food. We look forward to having you and your back.

London, United Kingdom
Reviewed 24 July 2014

I have taken months to consider a review for this place. I arrived with my family (wife and two children - 6 and 3) and also my parents on early Friday morning. My travel agent advised that we would receive complimentary early check in which I thought would be perfect especially with two small children. Upon arriving at the hotel...

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8Thank Dipesh P
India
Reviewed 17 July 2014

It was a family trip and we took 2 rooms. The Hotel is conveniently located in Juhu, Just few steps from Beach. The hotel staff is courteous and well mannered. Food Served in restaurant was also tasty (both in buffet breakfast and also on the menu). They have everything which a good hotel must have. The hotel would be excellent...

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Helpful?
Thank asa27
TheEmeraldHotel, General Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Thank you for your detailed feedback. We are glad you enjoyed your stay with us. Your feedback is really important to us. We will look into it at and do the needful to make your stay with us a more pleasurable experience. We look forward to having you back.

Durban - South Africa
Reviewed 11 July 2014

The staff are pleasant-Hotel rooms are clean and tidy-The hotel also has a retail shop on the 6th floor so that means additional foot traffic and noise .The hotel is overpriced .We stayed for the night as we were in transit so it was ok but overpriced

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3Thank DESMOND-LORNA
Vancouver Island, Canada
Reviewed 9 July 2014

Ideal location close to the Beach. Awesome staff always helpful and committed to customer satisfaction!! Best complimentary English breakfast with very friendly waiters. Received prompt service at all times. The rooms are clean and spacious including the bathrooms+toilets. The bed was very very comfortable, great sheets, nice pillows - a real treat. Had wonderful room service at all times!! Price...

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Helpful?
Thank Jiten S
TheEmeraldHotel, General Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Thank you for your detailed feedback. We are glad you enjoyed your stay with us. Your feedback is really important to us. We look forward to having you and your fellow Canadians back. Thank you.

Muscat, Oman
Reviewed 2 July 2014

Booked a studio kitchen room for family and its totally worth the money. Very comfortable stay on an excellent location. Nice staff and very clean urbane interiors. Kids also loved the place. Shall repeat for sure.

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Helpful?
Thank KaushalThakkar
TheEmeraldHotel, General Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Thank you for your feedback. We are glad you enjoyed your stay with us. Your feedback is really important to us. We look forward to having you back. Thank you.

Mumbai
Reviewed 25 June 2014

The hotel is neat and clean. Very nice breakfast. Recommending to everyone. We had a small family trip with children and elderly parents. We really has nice time there. The rooms were really clean and very tasty food.

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Helpful?
Thank Prabal S
TheEmeraldHotel, General Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Thank you for the positive feedback, we are glad you liked our food. We look forward to having you and your family back.

Atyrau, Kazakhstan
Reviewed 24 June 2014

It is a very good hotel conveniently located on Juhu Tara Road with pretty decent facilities. Stayed in a road facing room on 7th floor. The room was clean and very spacious given the Mumbai standards. We had a comfortable stay with good sleep. The complimentary breakfast served had decent spread & taste though not so great on presentation. Overall...

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1Thank indbg
TheEmeraldHotel, General Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Thank you for your detailed feedback. We are glad you enjoyed your stay with us. Your feedback is really important to us. We will look into it at and do the needful to make your stay with us a more pleasurable experience. We look forward to having you back.

San Antonio, Texas
Reviewed 30 May 2014

Very comfortable stay at the Emerald which is close to the airport and across the street from Juhu beach. The rooms are good size , toiletries were excellent and tea and coffee offered free. Lots of staff willing to assist. Breakfast was standard fare - both Indian and American options. I ate most my meals here and although the menu...

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Helpful?
1Thank YolandaWilson
TheEmeraldHotel, General Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Thank you for your feedback. We are glad you enjoyed your stay with us. Your feedback is really important to us. We look forward to having you back. Thank you.

Ernakulam, Kerala, India
Reviewed 18 May 2014

An excellent hotel, and our stay here was very comfortable. We were a family of 2 adults and 3 kids and we were given 2 rooms of 3 + 2 occupancy. The bathrooms were clean and the toiletries were also of very good quality. The linen was also very clean. My husband is a non smoker and this hotel has...

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Helpful?
Thank Chandni_shenoy
TheEmeraldHotel, General Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Thank you for your valued feedback. We are glad you enjoyed your stay with us. We look forward to having you back.

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Near The Emerald - Hotel & Service Apartments

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Emerald - Hotel & Executive Apartments has elegantly furnished Superior, Deluxe rooms as well as fully Studio / One / Two Bedroom furnished apartments to offer its guests. It is close to the airports as well the commercial areas of Bombay including the NSE and MMRDA Exhibition Grounds. Juhu Beach is located across the road from the hotel. The Hotel is located in the famous Juhu area which is the happening place of Bombay. The Hotel offers all the standard facilities and amenities to its Guests from the Corporate as well as Leisure segments. ... more   less 

Additional Information about The Emerald - Hotel & Service Apartments

Address: Juhu Tara Road, Mumbai (Bombay) 400049, India
Region: India > Maharashtra > Mumbai (Bombay) > Juhu
Price Range: $84 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Emerald - Hotel & Service Apartments 3.5*
Number of rooms: 67
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Also Known As:
The Emerald - Hotel And Executive Apartments
Best Western Hotel Mumbai
Best Western Emerald Mumbai
Mumbai Best Western
Hotel Best Western Mumbai
Hotel Style:
#39 Best Value Hotel in Mumbai (Bombay)
#45 Spa Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from The Emerald - Hotel & Service Apartments staff and other travellers.
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Questions? Get answers from The Emerald - Hotel & Service Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Prefer Deluxe next visit”
 of 5 bubbles aranjinac, 27 Nov 2016 | Read review
“Bathroom Locks should be checked on regular basis.”
 of 5 bubbles , 21 Aug 2016 | Read review
“superior room for couple, 2-3 bedroom for families & groups”
 of 5 bubbles KuldipNair, 6 Jul 2016 | Read review
“Very spacious and well maintained.”
 of 5 bubbles jatins975, 25 Jun 2016 | Read review
“Take room away from the road, it will be less noisy.”
 of 5 bubbles raoulpinto, 15 Jun 2016 | Read review
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