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The Roa Hotel

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50 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Goa, India
Reviewed 4 weeks ago

A budgeted property near by mumbai, offering average service. breakfast was not that great, room service menu is highly priced. Room are nice and spacious though and under modification. though there were rooms available we were denied the upgrade even when we were ready to pay for same.

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Helpful?
Thank Dattatray B
KrupaliG, Public Relations Manager at The Roa Hotel, responded to this review

Dear Mr.Dattatray, Thank You for taking the time to review our property. Your feedback remains extremely valuable to improve our services further.Looking forward to seeing you soon. Kind Regards.

Mumbai
Reviewed 7 December 2016

The place is conveniently located for any business in Godrej complex. The service and facilities can be better. The laundry service is inefficient and while the rooms are clean the light is insufficient to read at night and the hotel is not able to sort it out.

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Helpful?
1Thank EssKayMumbai
KrupaliG, Public Relations Manager at The Roa Hotel, responded to this review

Dear Guest, Thank You for taking the time to review our property.Your feedback remains extremely valuable to us to improve our services further.We shall definitely look into the issues mentioned by you on priority.We are glad you liked the location of our property. Looking forward to seeing you soon. Kind Regards

London, United Kingdom
Reviewed 25 October 2016

The staff were very helpful, friendly and professional in every way. The bed was clean, comfortable and I slept well there. The hotel us near Ghatkopar Metro station. Room was nice and quiet considering how close it is to the airport. The rooms though do not look like anything like the photos displayed on booking.com especially the first room they...

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Helpful?
Thank tjb38
KrupaliG, Guest Relations Manager at The Roa Hotel, responded to this review

Dear Guest, Thank You for taking the time to review our property.Your feedback remains extremely valuable to us to improve on our services further. Looking forward to seeing you soon. Kind Regards

Reviewed 4 October 2016 via mobile

Everything is so difficult in this place. The whole place smells of fungus. Even if the bell boy was kind enough to spray some room fresher, it was clearly adding more smell to an already stinking room. The beds where you can feel the spring of thr mattress is clearly not my idea of a bed. The food from the...

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Helpful?
Thank finicking
KrupaliG, Public Relations Manager at The Roa Hotel, responded to this review

Thank You for your valuable feedback.

Reviewed 16 August 2016 via mobile

As soon as I entered the gate...I was wondering How will it be. As when I booked it was mentioned Saki-naka and then it turned out to be in Ghatkopar, 15 minutes in metro from saki-naka metro station and 10 minutes walking distance from metro. When I checked in the Room there was a pungent smell which we get when...

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Helpful?
Thank Jay P
KrupaliG, Guest Relations Manager at The Roa Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. We are really sorry for the inconvenience caused to you, Unfortunately, it seems that we did not meet all your expectations. We would certainly like to learn more about that. If you would like to connect with me at the hotel or via email...

Bengaluru, India
Reviewed 15 July 2016

Stayed at The Roa for couple of days as part of the Corporate booking. Used to reach after work, so, not days exactly. The rooms & bath were clean, with necessities. Food is good. Few comments: the pillow covers were not changed, were reused (with hairs!). Remotes were not working, so no entertainment. Extremely closer to Airport, so you can...

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Helpful?
Thank brnnair
KrupaliG, Guest Relations Manager at The Roa Hotel, responded to this review

Dear Guest, Thank You for taking the time to review our property.We are glad you liked our hotel rooms & the food at our property.We are extremely sorry for the inconvenience caused to you due to the issues mentioned by you.We shall take up the same to the respective departments with utmost priority so that such instances are not repeated...

Bhubaneswar, Orissa, India
Reviewed 17 June 2016

The hotel is a big disappointment. Though situated in a prime location in Ghatkopar area, the service provided by this hotel is pathetic. The food is ordinary. The breakfast spread is poorer than a 2 star hotel. Though we had asked for an extra bed prior to the reservation and also at the time of check in, it was not...

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Helpful?
Thank Jay R
KrupaliG, Guest Relations Manager at The Roa Hotel, responded to this review

Thank You for your valuable feedback.Looking forward to seeing you soon. Kind Regards

Mumbai (Bombay), India
Reviewed 7 May 2016 via mobile

Well to start off with,I ended up booking Roa via makemytrip and got a whopping 50% discount on the room rate so I was even more excited before my stay.Soon as we reached,the check in formalities were finished hardly in 5 minutes and to make the experience worth remembering we got upgraded to their suite room from an executive room.The...

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Helpful?
Thank winter-soldier
KrupaliG, Guest Relations Manager at The Roa Hotel, responded to this review

Dear Guest, Thank You for taking the time to review our property.We are glad your stay at our hotel was pleasant.Your feedback remains extremely valuable to us. Looking forward to seeing you soon. Kind Regards

Chandigarh, India
Reviewed 14 April 2016

Was booked in through a organization, entry to the hotel is not as of my expectation, very few hotel would have you climb stairs and then reach reception. I was fan of the internet speed download and upload speed were no where matching even a 5 star hotels internet speed it was just flying here. Complimentary breakfast was not good,...

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Helpful?
1Thank Kapish R
KrupaliG, Guest Relations Manager at The Roa Hotel, responded to this review

Dear Mr.Kapish, Thank You for taking the time to review our property. We are sorry for the inconvenience caused to you due to the issues mentioned by you.We take customer feedbacks very seriously & would be taking up the issues brought up by you with the respective departments at priority.We are glad you had a pleasant experience during the T20...

Gurgaon, India
Reviewed 1 April 2016

Something came up and I had to quickly pack my bags for Mumbai travel. Since it was a last min and unplanned business travel, virtually got 15 min to book the hotel and rush to the airport. Booked "The ROA Hotel" and did not regret booking it. The hotel is located at a central location of Ghatkopar and in the...

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Helpful?
1Thank sumit_ma
KrupaliG, Guest Relations Manager at The Roa Hotel, responded to this review

Dear Mr.Sumit, Thank You for taking the time to review our property.We are glad your stay at our hotel was pleasant.We shall always thrive to improve our services & receive good customer reviews. Looking forward to seeing you soon.

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
A 3-star business hotel from the house of GKSA Numerrus Hotels Private Limited, ROA offers ease and delight not only in terms of stay but also convenience in terms of its location. Centrally located at Ghatkopar which is one of the business hubs of Mumbai, there is no other hotel in the entire stretch from Vikhroli to Sion thus making ROA the most preferred location – either from Bandra Kurla Complex or from the airport considering it is just about 20 minutes from the international airport, 30 minutes from the domestic airport and walk-able distance from the upcoming Metro station. Apart from having world-class business facilities / services in the class we operate; ROA also offers delectable mouth-watering cuisines in options of an indoor as well as an out-door restaurant which has a very organic look and feel attached to it with use of natural raw stone cladding, bamboos, water-features, wicker furniture and accent lights. Overall fine grains in dark-wood, well finished stone character flooring, extensive use of glass and mirrors, featured corridor panelling, completely diffused lighting throughout the hotel and perfectly controlled temperature all in all contribute to an everlasting memory of your stay at ROA. And to add to your smile each of our hotel staff is well-trained to not only look after all your needs but also make your stay with us as good as being at ‘home’ but in a very luxurious ambience. ... more   less 

Additional Information about The Roa Hotel

Address: 333 L.B.S. Marg, Mumbai (Bombay) 400 086, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: $78 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Roa Hotel 3*
Number of rooms: 42
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from The Roa Hotel staff and other travellers.
1 question
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Questions? Get answers from The Roa Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is close to the airport, so you will always hear the noise of aeroplanes.”
 of 5 bubbles jaysriramroy, 17 Jun 2016 | Read review
“All rooms are the same and there are no issues to whichever room they provide.”
 of 5 bubbles Tanmay_FCB, 14 Mar 2016 | Read review
“select any room which are not facing the main road.”
 of 5 bubbles MilinDesai, 29 Dec 2015 | Read review
“Only drawback is location if you are our for a leisure trip. For me , location was perfect.”
 of 5 bubbles Dipti1883, 18 Jun 2015 | Read review
“No differance”
 of 5 bubbles denniss441, 2 Nov 2014 | Read review
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