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The Westin Mumbai Garden City

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The Westin Mumbai Garden City
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1,418 Reviews from our TripAdvisor Community

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Showing 1,341: English reviews
Reviewed 2 days ago NEWvia mobile

Excellent ambience near poolside.. Food was really good..both starters n main course.. Bar was also good.everyone enjoyed to the fullest.. Service was great.. Special thanks to Paridhi n Kunal for all arrangements..

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Thank ManishKAgrawal
Reviewed 2 days ago NEWvia mobile

The hotel is running a Fraud scheme under the pretext of EDM. I had called up thrice for the reservation & hotel denied me the reservation, under the pretext of non availability of the rooms. Finally I had asked my friend to check with the hotel for the availability of the room, to my surprise there were rooms available. Its...

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Thank Meherzaan
Mumbai (Bombay), India
Reviewed 3 days ago NEW

Went for dinner with my team to Kangan yesterday In Westin Hotel. We chose to have the non vegetarian set menu which had an assortment of kebabs for appetisers, main course and dessert. The restaurant is on the 18th floor of the Westin and the views are absolutely gorgeous. The interiors and ambience are also pleasant. Food was strictly okay...

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Thank Iahmedmalkani
Mumbai (Bombay), India
Reviewed 3 days ago NEW

It was a business event. The Banquets and its managing staff were wonderful. They took great care in every detail of the event Only the chef's at the live roti counter were not polite. They were not responding to guests in a professional manner.

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Thank rakeshm_ekta
Mumbai (Bombay), India
Reviewed 3 days ago NEW

We had organised a seminar followed by dinner. The service was prompt and excellent. Food was very good. Special thanks to Careena, Adnan, Sushant, Maksud & Vishal for making our event a great success..

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Thank Agnel F
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, Greetings from The Westin Mumbai Garden City. We are very pleased to learn how much you enjoyed your seminar & dinner with us and we would like to thank you for letting us know how impressed you were with the service you received. It was delightful to read that you enjoyed our facilities, services and overall dining experience....

Jodhpur, India
Reviewed 3 days ago NEW

The building and amenities were excellent. Quality dining areas, open, welcoming lobby with the most attentive and professional staff that I have met in some time. Rooms were as one would expect, clean, elegant, with great views.

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Thank KSTours
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, Greetings from The Westin Mumbai Garden City. We are very pleased to learn how much you enjoyed your stay with us and we would like to thank you for letting us know how impressed you were with the service you received. Our team is delighted to hear that you enjoyed our facility and services, especially the comfort of...

Chennai (Madras), India
Reviewed 4 days ago NEW

We stayed here as a couple, along with friends of ours (another couple). We were staying at the hotel during the same time. We here to celebrate my birthday as well as my friend's, and were honestly let down - mainly by the service. The lack of concern in the staff dampened our enthusiasm somewhat. I would say, they lost...

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Thank nishantkishanshah
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, Greetings from The Westin Mumbai Garden City. Thank you for taking the time to share your experience with us. We thank you for your understanding and appreciate you taking the time to bring your concerns to our attention. I am sorry to learn of your concerns regarding the service during your recent stay. It is extremely disappointing to...

Reviewed 4 days ago NEWvia mobile

I had my stay and event in Chafa Hall in Banquets.Excellent service from both Banquets and front desk.Vaibhav,kunal,sushant was good at service and always there to help.thanks to Vaibhav and team for their efforts make the successful.looking forward for more events in Westin.

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Thank Matt T
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, Greetings from The Westin Mumbai Garden City. We are pleased to hear of your experiences from your recent visit with us and delighted you found your stay and event uplifting. We would like to thank you for letting us know how impressed you were with the service you received. Our team is delighted to hear that you enjoyed...

Dongguan, China
Reviewed 5 days ago NEWvia mobile

Rooms are big with large bathrooms. Bed was comfortable. Breakfast is good. Service is just average. We were charged for internet though it was not mentioned in our booking and this was the first hotel in Asia that charged us for internet. There were 2 weddings at the hotel at the time of our stay so it was kinda inconvenient...

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Thank MCR1987
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, Greetings from The Westin Mumbai Garden City. Thank you for your patronage to our hotel and for taking the time to share your experiences with us. Whilst we are happy to note that you have enjoyed the ambience and design of our hotel and rooms, it is distressing to note that you had to face inconvenience with the...

Reviewed 6 days ago NEW

Recently I hosted my sister wedding event at Westin Grand Ballroom for my family and friend. Trust me the experience is one of the best memories I would have taken back home. The arrival experience from porte cochere to the garden area all went smooth & great. No guests would turn their eyes off from the beautiful set up and...

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Thank Rohan K
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, Greetings from The Westin Mumbai Garden City. Thank you for your patronage to our hotel and for taking the time to share your experiences with us. We would like to thank you for letting us know how impressed you were with the service you received. We value your feedback and shall surely share your kind words with the...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Westin Mumbai Garden City

Address: Oberoi Garden City, Mumbai (Bombay) 400063, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: $196 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Mumbai Garden City 5*
Number of rooms: 269
Reservation Options:
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Also Known As:
The Westin Mumbai Garden City Hotel Mumbai (Bombay)
Hotel Style:
#4 Business Hotel in Mumbai (Bombay)
#9 Family Hotel in Mumbai (Bombay)
#9 Luxury Hotel in Mumbai (Bombay)
#9 Spa Hotel in Mumbai (Bombay)
#12 Romantic Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Mumbai Garden City staff and other travellers.
5 questions
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Questions? Get answers from The Westin Mumbai Garden City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“When you check in ask for Thanasia Gracias, she will make sure you are very well taken care of.”
 of 5 bubbles gregh721, 10 Feb 2017 | Read review
“Try higher floors!! beyond 18th floor is superb!”
 of 5 bubbles Sonieka_EarthAngel, 6 Feb 2017 | Read review
“Club suits are extraordinary.”
 of 5 bubbles BalkrishnaShroff, 27 Jan 2017 | Read review
“Ask if there are events ongoing during your stay and opt for one on the other end if there is, or a higher floor.”
 of 5 bubbles derekang1980, 21 Jan 2017 | Read review
“the non smoking rooms are the best”
 of 5 bubbles 795ginos, 20 Jan 2017 | Read review
5 of 5