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Ambassador Hotel

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Ambassador Hotel
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317 Reviews from our TripAdvisor Community

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Showing 303: English reviews
New Delhi, India
Reviewed 5 weeks ago

Check in process - handed a room access card and on reaching my room on 7th floor with my luggage I find out that the room doesn't have a card access entry but a hard key entry,have to go down and get room changed. Imagine the hotel staff are not aware of what lock system is used on what room...

Review collected in partnership with this hotel
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Helpful?
Thank AmanBedi153
VarshaAFOM, Manager at Ambassador Hotel, responded to this review

Dear Aman, Greetings of the Day!!! Thank you so much for posting your review on your stay with us. We are extremely sorry for the unpleasant experience you had during the check-in, rooms and Key card. We are truly disheartened in ourselves and would apologise for the inconvenience caused to you. Please treat this as an isolated experience and not...

Brisbane, Australia
Reviewed 15 January 2017

This hotel has seen better days , the lobby is nice , the tasteful decor being period of nature is well appointed and does not go out of fashion. I will agree with Shamini that the room were bit dampy and misty. The lift is quite small and salw well the hotel is quite old so that may be expected....

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Helpful?
Thank Umesh53
VarshaAFOM, Manager at Ambassador Hotel, responded to this review

Dear Umesh, Greetings of the Day!!! Thank you so much for posting your review on your stay with us. We are extremely sorry for the unpleasant experience you had during the stay. We are truly disheartened in ourselves and would apologise for the inconvenience caused to you. Please treat this as an isolated experience and not a reflection of our...

Reviewed 6 January 2017 via mobile

Very enjoyable stay at the Ambassador. Stayed for 3 nights Good clean and spacious rooms. A bit dampy. We requested front facing rooms. Check room out before booking and request a good room. Helpful staff. Great service. Breakfast buffet could be improved a bit. Room service very expensive. Excellent location. Walking distance to everything. Will definitely book here again when...

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Helpful?
Thank Shamini108
VarshaAFOM, Manager at Ambassador Hotel, responded to this review

Dear Shamini, Greetings of the Day!!! We would like to thank you for sharing your valuable and detailed feedback with us. We are glad to know that you had a wonderful experience on your stay. We are pleased to know that you were very happy with the overall facilities, Staff and hospitality. Your kind words have been shared with the...

Reviewed 3 January 2017 via mobile

We stayed here from Dec. 31st - Jan. 3rd. Good hotel. Great location - you can literally walk colonial India from here if you're ny'ers like my wife & I are. We loved the staff - from the doormen to the great staff at the Flavors restaurant where we had daily breakfast. Everyone is very attentive & learns your quieks...

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Helpful?
Thank daniel k
VarshaAFOM, Manager at Ambassador Hotel, responded to this review

Dear Mr.Daniel, Greetings of the Day!!! Thank you for taking the time to write a review of our hotel. We are pleased that you gave us a positive feedback when it comes to the location, staff at the hotel were very friendly and helpful. Your comments are highly appreciated. Your comments makes the difference to show the team is working...

Dubai, United Arab Emirates
Reviewed 29 December 2016

Nice hotel in prime location.Lobby team is good. Didn't get the same room on higher floor & special preference nothing was been arranged.Staff was not having any information.But thank you to Ms.Tripti she look into this matter & take care of us so well.We will definitely come to this place.

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Helpful?
Thank joysumeet
VarshaAFOM, Manager at Ambassador Hotel, responded to this review

Dear Joysumeet, Greetings of the Day!!! We would like to thank you for sharing your valuable and detailed feedback with us. We are glad to know that you had a wonderful experience on your stay. We are pleased to know that you were very happy with the overall facilities and hospitality. Your kind words have been shared with Ms. Tripti...

Reviewed 29 December 2016

The views were excellent. The rooms were very clean. Breakfasts had an excellent variety to cater for all races.staff was very accommodating. Would definitely stay at this hotel during my next stay to Bombay.

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Helpful?
Thank Sithambaram R
EAMNimish, Executive Assistant Manager at Ambassador Hotel, responded to this review

Dear Mr Sithambaram, Greetings of the day!!! At the outset let me thank you for sparing your time to post the review about your experiences at The Ambassador Hotel, Mumbai. We are glad to note your positive comments on our hotel facilities and the experience you had at the Hotel. Your kind words in appreciation of the personalized service provided...

Gurgaon
Reviewed 28 December 2016

Ambassador is not even worthy of being called a hotel. Shabby, filthy, leaking taps, torn curtains, stale food and terrible service are the highlights of the hotel. Reminiscent of the old hotels well beyond their prime, this one is literally crumbling down. The check in , despite prior booking took nearly an hour. The staff is so lack lustre that...

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Helpful?
Thank AshishGarg2014
EAMNimish, Executive Assistant Manager at Ambassador Hotel, responded to this review

Dear Mr Garg, Greetings of the day !!! At the outset let me thank you for sparing your time to post the review about your experiences at The Ambassador Hotel, Mumbai. We agree that the usual high standards of our Products/ services were not met in the instance and we understand how disappointing it can be when your expectations are...

London, UK
Reviewed 26 December 2016

Stayed here for a few nights. Good 3 to 4 star hotel. good location and the best part was the breakfast. Lovely food and great options, I really enjoyed it and it was a great start to the day. Staff were all very friendly and polite. I would be happy to stay at this hotel again. The rooms are clean...

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Helpful?
Thank jedi2001
EAMNimish, Executive Assistant Manager at Ambassador Hotel, responded to this review

Dear Mr Jedi, Greetings of the day!!! At the outset let me thank you for sparing your time to post the review about your experiences at The Ambassador Hotel, Mumbai. We are glad to note your positive comments on our hotel facilities and the experience you had at the Hotel. Your kind words in appreciation of the personalized service provided...

Reviewed 23 December 2016

I stayed in the Ambassador recently for five nights whilst I was watching the 4th test of India vs England in Mumbai. The room was really spacious with a great view, and really good value for money. The staff were always friendly and helpful, and there was a great selection of choices for breakfast. I'd thoroughly recommend the Ambassador for...

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Helpful?
Thank FreddyJones94
EAMNimish, Executive Assistant Manager at Ambassador Hotel, responded to this review

Dear Mr Freddy, Greetings of the day!!! At the outset let me thank you for sparing your time to post the review about your experiences at The Ambassador Hotel, Mumbai. We are glad to note your positive comments on our hotel facilities and the experience you had at the Hotel. Your kind words in appreciation of the personalized service provided...

Reviewed 17 December 2016 via mobile

The property is little old but very well maintained. You couldn't ask for a better location than this. The hospitality is great and a special thanks to Zeeshan Abbas.He was fabulous with his services. If you have stay in south Mumbai , it is a very good option

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Helpful?
Thank Shaleen A
EAMNimish, Executive Assistant Manager at Ambassador Hotel, responded to this review

Dear Ms Shaleen, Greetings of the day!!! At the outset let me thank you for sparing your time to post the review about your experiences at The Ambassador Hotel, Mumbai. We are glad to note your positive comments on our hotel facilities and the experience you had at the Hotel. Your kind words in appreciation of the personalized service provided...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Breakfast included
  • Free Parking
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Just 2-minute walk from Churchgate Railway Station and 1.5 km from Nariman Point, The Ambassador Mumbai offers rooms with shower facilities and bathtub. You can choose from Deluxe, Executive or Suite Rooms at Ambassador Mumbai, comes with air conditioning, cable TV and a writing desk. A tea/coffee maker, minibar facilities are provided. 24 hours Room service is available. Ambassador Mumbai’s Flavors coffee shop is open 24 hours and serves buffet breakfast. The Society offers fine dining of local and continental delights. Facilities at the hotel include a business centre and a tour desk. Currency exchange services are also available. The hotel also provides free parking. Located on Veer Nariman Road, The Ambassador is 26 km away from Chathrapati Sivaji International Airport. Churchgate is a great choice for travelers interested in architecture, history and sightseeing. We speak your language! Ambassador Group Of Hotels - The Boutique Art Hotels in India Mumbai - Chennai - Aurangabad ... more   less 

Additional Information about Ambassador Hotel

Address: Veer Nariman Road | Churchgate, Mumbai (Bombay) 400020, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: $121 - $628 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ambassador Hotel 3.5*
Number of rooms: 112
Reservation Options:
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Hotel Style:
#11 On the Beach Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from Ambassador Hotel staff and other travellers.
2 questions
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Questions? Get answers from Ambassador Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid Rooms on 7 Floor”
 of 5 bubbles ksrivastava54, 5 Feb 2017 | Read review
“Always insist on the room which opens on the road else you might land up with a room overseeing flats of neighboring multistorey society”
 of 5 bubbles pankajgarg786, 22 Jan 2017 | Read review
“rooms r big but there is a certain smell tht lingers on....”
 of 5 bubbles SHAMEEKDHANDA, 16 Jan 2017 | Read review
“Dont chose a room close to the publiuc phone in the foyers , keep ringing all night”
 of 5 bubbles Umesh53, 14 Jan 2017 | Read review
“Awesome view”
 of 5 bubbles sithambaramr, 28 Dec 2016 | Read review
5 of 5