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Ambassador Hotel

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Ambassador Hotel
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320 Reviews from our TripAdvisor Community

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Showing 306: English reviews
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Reviewed yesterday NEWvia mobile

We stayed at the hotel for four days. It's comfortable, easily approachable, just 100 mtrs away from the sesside( off marine drive) The staff was polite, food was good and room size is also good. Nice lobby...interior very beatiful. Overall, a good experience!! If I happen to be in that area again, I would love to stay in the Ambassador😊

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Helpful?
Thank Baliindu
Mumbai (Bombay), India
Reviewed 2 days ago NEW

Too old, staff is really slow, I did not find the staff to be cooperative and attentive at all. They nowhere mentions that you will charged a fee of rs 2000 as refundable deposit and still they charged us which was during the demonetization. Early Check ins are never possible, if you come at 2pm then also they will take...

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Thank mellifluous_lass16
London, England, United Kingdom
Reviewed 3 days ago NEWvia mobile

This place is expensive even by Mumbai standards. The best bit is the lobby with its wonderful carved ceiling and central flower arrangement - it sets you up for a mighty fall. Once in the lifts the glory fades. We paid a wapping £130 - London prices. The first room we were offered was big but the bathroom was appalling...

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Thank Mindmoneky
Reviewed 2 weeks ago via mobile

I Have met the most awesome Swt and caring Manageress Varsha Bhatt. She is downtoearth with the most lovely personality so bubbly and friendly. This review is for the Manageress from Ambassador Hotel in Mumbai. My agent have booked this hotel which too me I wasn't very happy and satisfied with my accommodation. I have asked help from Varsha Bhatt...

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Helpful?
Thank VideshRamphal
VarshaAFOM, Manager at Ambassador Hotel, responded to this review

Dear Videsh, Greetings of the Day!!! We would like to thank you for sharing your valuable feedback with us. I am pleased to hear you enjoyed and had a memorable stay experience. I am happy to know that we could be of assistance to you on your trip to Mumbai taking care of your requirements. It's something our staff and...

Warwickshire
Reviewed 2 weeks ago

Arrived very early morning, a day earlier than expected. They were slightly surprised and tried to explain how I wasn't meant to be there, but once they realised I was happy to pay for the extra night they couldn't have been more helpful. As a lone woman traveller I always felt safe. My room was big with everything you could...

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Helpful?
Thank WarwickshireMog
VarshaAFOM, Manager at Ambassador Hotel, responded to this review

Dear Mog, Greetings of the Day!!! We would like to thank you for sharing your valuable and detailed feedback with us. We are glad to know that you had a wonderful experience on your stay. We are pleased to know that you were very happy with the Staff and hospitality. Your kind words have been shared with the hotel staff...

New Delhi, India
Reviewed 2 weeks ago

Very close to Churchgate and Marine Drive. Stayed in Hotel from 13/01/17 for 3nights. Lot of improvement over previous stay in Apr 16 . Toileteries in the Room improved by adding Dental Lit, Shaving Kit, Sleepers etc. etc. However toilet was smelling.

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Helpful?
Thank ksrivastava54
VarshaAFOM, Manager at Ambassador Hotel, responded to this review

Dear Srivastava, Greetings of the Day!!! We would like to thank you for sharing your valuable and detailed feedback with us. We are glad to know that you had a wonderful experience on your stay. We are pleased to know that you were very happy with the overall facilities, Staff and hospitality. Your kind words have been shared with the...

Hamburg, Germany
Reviewed 2 weeks ago

The Hotel is in located perfect. 25-30 Minutes Walk to the Gateway to India, same to the fantastic Railway Station. 2 Minutes to the Bay. Staff is 50/50 some of them smart und helpful. One lady needs 10 minutes to print out a local map from Internet. Breakfast is average, Coffee is a nightmare. Rooms are clean, Location is the...

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Helpful?
Thank Randy_Andy2014
VarshaAFOM, Manager at Ambassador Hotel, responded to this review

Dear Andy, Greetings of the Day!!! We would like to thank you for sharing your valuable and detailed feedback with us. We are pleased to know that you were very happy with the Location and the cleanliness of the rooms. It is feedback like this that motivates us to serve you better. We will also look into the areas of...

Gurugram (Gurgaon), India
Reviewed 3 weeks ago

The Hotel has a excellent location, was travelling to Mumbai for the Annual addition of the Marathon. If you want to experience marine drive and the area around the hotel is strategical located. We had a double room, the room was large, rooms were comfortable with a fridge, coffee maker and a small TV, bathroom was clean however looks dated....

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Thank Vikasvij_2004
VarshaAFOM, Manager at Ambassador Hotel, responded to this review

Dear Vikas, Greetings of the Day!!! We would like to thank you for sharing your valuable and detailed feedback with us. We are glad to know that you had a wonderful experience on your stay. We are pleased to know that you were very happy with the overall facilities, Staff and hospitality. Your kind words have been shared with the...

Reviewed 3 weeks ago

The location is perfect, very close to the Marine beach, but the rooms and the washrooms need major upgradation. Stayed here while travelling on work. The sheets were dirty and the bed creaky. The staff is not very courteous. Disappointing stay.

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Helpful?
Thank Nidhi P
VarshaAFOM, Manager at Ambassador Hotel, responded to this review

Dear Nidhi , Greetings of the Day!!! Thank you so much for posting your review on your stay with us. We are extremely sorry for the unpleasant experience you had during your stay. We are truly disheartened in ourselves and would apologise for the inconvenience caused to you. Please treat this as an isolated experience and not a reflection of...

London
Reviewed 4 weeks ago

Rooms need a major refurbishment. Run down, poor furnishings from another era. Aircon leaked water, poor room noise insulation, noise from street (single glazing). Peculiar room design with bed on mezzanine, but reached on a steep, unlit stairs - quite dangerous when getting to bathroom at night. For the poor state of the rooms, this should be a budget hotel...

Review collected in partnership with this hotel
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Helpful?
Thank VPGeek
VarshaAFOM, Manager at Ambassador Hotel, responded to this review

Dear Geek , Greetings of the Day!!! Thank you so much for posting your review on your stay with us. We are extremely sorry for the unpleasant experience you had during your stay. We are truly disheartened in ourselves and would apologise for the inconvenience caused to you. Please treat this as an isolated experience and not a reflection of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Breakfast included
  • Free Parking
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Just 2-minute walk from Churchgate Railway Station and 1.5 km from Nariman Point, The Ambassador Mumbai offers rooms with shower facilities and bathtub. You can choose from Deluxe, Executive or Suite Rooms at Ambassador Mumbai, comes with air conditioning, cable TV and a writing desk. A tea/coffee maker, minibar facilities are provided. 24 hours Room service is available. Ambassador Mumbai’s Flavors coffee shop is open 24 hours and serves buffet breakfast. The Society offers fine dining of local and continental delights. Facilities at the hotel include a business centre and a tour desk. Currency exchange services are also available. The hotel also provides free parking. Located on Veer Nariman Road, The Ambassador is 26 km away from Chathrapati Sivaji International Airport. Churchgate is a great choice for travelers interested in architecture, history and sightseeing. We speak your language! Ambassador Group Of Hotels - The Boutique Art Hotels in India Mumbai - Chennai - Aurangabad ... more   less 

Additional Information about Ambassador Hotel

Address: Veer Nariman Road | Churchgate, Mumbai (Bombay) 400020, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: $121 - $628 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ambassador Hotel 3.5*
Number of rooms: 112
Reservation Options:
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Hotel Style:
#11 On the Beach Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from Ambassador Hotel staff and other travellers.
2 questions
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Questions? Get answers from Ambassador Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't check in here, if you are going to stay in room for long”
 of 5 bubbles mellifluous_lass16, 21 Feb 2017 | Read review
“Avoid Rooms on 7 Floor”
 of 5 bubbles ksrivastava54, 5 Feb 2017 | Read review
“Always insist on the room which opens on the road else you might land up with a room overseeing flats of neighboring multistorey society”
 of 5 bubbles pankajgarg786, 22 Jan 2017 | Read review
“rooms r big but there is a certain smell tht lingers on....”
 of 5 bubbles SHAMEEKDHANDA, 16 Jan 2017 | Read review
“Dont chose a room close to the publiuc phone in the foyers , keep ringing all night”
 of 5 bubbles Umesh53, 14 Jan 2017 | Read review
5 of 5