We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Tripadvisor
Save money. We search 200+ sites for the lowest hotel prices.

Waterstones Hotel

Save
Share
Off International Airport Road Andheri east, Mumbai 400059 India
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
USD 60
View deal
Free cancellation until 09/02/22
Reserve now, pay at stay
eDreams
Expedia.com
USD 60
View deal
Free cancellation until 10/02/22
Booking.comUSD 60
Hotels.comUSD 60
PricelineUSD 60
View all 17 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (427)
Room & Suite (255)
Dining (59)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 28/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Waterstones Hotel
Updated 28/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#50 of 1,248 hotels in Mumbai
Location
Cleanliness
Service
Value
Located within 5 minutes driving distance from the Mumbai International Airport, Waterstones Hotel epitomizes the authentic quintessence of Boutique Hospitality at its best-small, luxurious & very intimate. Distinctive architecture, atypical design elements, attention to luxurious comforts and other distinctive touches characterize the Waterstones Hotel; providing a richer and special guest experience.
Read more
Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Kids stay free
Free airport transportation
Valet parking
Paid wifi
Hot bath
Infinity pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Poolside bar
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Green
Languages Spoken
Hindi

Location

Full view
57Somewhat walkable
Grade: 57 out of 100
62Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
1025Reviews6Q+A100Room tips
Traveller rating
  • 605
  • 283
  • 76
  • 25
  • 36
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Preeti C wrote a review 21 Jan
1 contribution
I visited this property on 15th Jan 2022, along with my friends. I received an email confirmation from the hotel stating the booking is confirmed along with the breakfast. Upon reaching and charging the card the staff calls the room and says that there is no breakfast. When questioned, Noufel the sales executive says, "we never forced you to come here," when we went report to the duty manager, the so-called duty manager "Gale Pereira", was absolutely rude and had the nerve to threaten us their guest stating, she will check us out. When I asked her how long has she been working with the hospitality industry, she starts yelling, when asked, who she reports to, she says, "I report to whoever is ant to report to," when asked her full name she has Gale is my full name . the only person who actually heard us was a duty manager called Karan ChettiarThe hotel is a mess, the staff is absolutely rude and has no idea about their core requirement of working in a hospitality industry. The most absolute mess is Gale Pereira as she is rude and very unprofessional
Read more
Date of stay: January 2022
Rooms
Cleanliness
Service
Room Tip: The concept is great, each floor is differently themed, however they have worst staffs one would...
See more room tips
Helpful
Share
Gayatri_Travel wrote a review Dec 2021
Mumbai, India10 contributions1 helpful vote
Room was big and clean. Although weird. Bathroom was big and spacious and clean. We were 3 people (paid for 3 people), they gave 2 small 500 ml water bottles. Now the bad part: water heater in room for Tea/Coffee was broken. 1 drawer in cupboard has 4-5 random curtains balled up and thrown in. 1 light was broken. Breakfast was the WORST i have seen till date. Pakoda was liquid inside (very undercooked). Eggs were spoiled. No bread. Poha/Upma was over. 2 waiters were collecting glasses and cups and they ran out of glasses and cups. At night we ordered Diner in room, then kept our empty plates outside the room. Those dirty plates and bowls stayed there till next day 2 pm. so 18 hours there were dirty plates outside our room. Rest all was good.
Read more
Date of stay: November 2021
Rooms
Location
Service
Helpful
Share
Response from Arindam Chakraborty, General Manager at Waterstones Hotel
Responded 14 Dec 2021
Thank you for taking the time to share your valuable feedback on this travel forum. My team and I have made a note of all your observations and please be rest assured, constructive feedback has been taken to all the respective department and addressed. We are committed to provide best of the services to our guests through constant training and learning. May we request you to consider this as an aberration not reflective of our regular service standards and hope you give us an opportunity soon in the near future to enhance your overall experience at the Waterstones Hotel.
Read more
yanna.pallav22 wrote a review Nov 2021
Birwadi, India1 contribution
Gael at the front desk was really nice and i appreciate her promptness. Rooms are beautiful and comfy. the club swimming pool is not available but the overall ambiance is really inviting. Room tip- most of the rooms face the airport and you can request for the same. Must visit place.
Read more
Date of stay: November 2021
Rooms
Cleanliness
Service
Helpful
Share
Response from Arindam Chakraborty, General Manager at Waterstones Hotel
Responded 14 Dec 2021
Dear Guest, We are truly delighted that our facilities and services were up to your expectations. We at Waterstones Hotel, Mumbai look forward for your next visitation.
Read more
Siddhesh Owalekar wrote a review Nov 2021
1 contribution
I had been planning a proposal for my better half for a while and the moment I saw their property, I knew that was it. Mr. Faizan and his team did an incredible job on the overall preparation and we had a memorial night. Highly recommend this place for special occasions. Thank you Mr. Faizan and the entire Waterstones team!
Read more
Date of stay: November 2021Trip type: Travelled as a couple
Helpful
Share
Response from Arindam Chakraborty, General Manager at Waterstones Hotel
Responded 14 Dec 2021
Dear Guest, We are truly delighted that our facilities and services were up to your expectations. We at Waterstones Hotel, Mumbai look forward for your next visitation.
Read more
PF wrote a review Oct 2021
5 contributions2 helpful votes
Fantastic hotel and superb club. It is like you are not in mumbai but actually this place is in the heart of andheri. Family friendly hotel. I could also see many romance dinners happening at their club. This was my second visit and I feel like coming back every month. Love this place.
Read more
Date of stay: October 2021Trip type: Travelled as a couple
Room Tip: Visit to the club is a must
See more room tips
Helpful
Share
Response from Arindam Chakraborty, General Manager at Waterstones Hotel
Responded 23 Oct 2021
Dear Guest, We are truly delighted that our facilities and services were up to your expectations. We at Waterstones Hotel, Mumbai look forward for your next visitation.
Read more
Previous
123456
PRICE RANGE
USD 84 - USD 164 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gordon house mumbai, gordon house hotel mumbai
FORMERLY KNOWN AS
The Gordon House Suites
LOCATION
IndiaMaharashtraMumbaiMarol / Western Suburbs
NUMBER OF ROOMS
99
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Waterstones Hotel
Which popular attractions are close to Waterstones Hotel?
Nearby attractions include Kitty Su Mumbai (0.2 km), Pawfect Life (0.5 km), and Shri Chintamani Jewellers (0.5 km).
What are some of the property amenities at Waterstones Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Waterstones Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Waterstones Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Waterstones Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Waterstones Hotel?
Conveniently located restaurants include Romano's, JW Cafe, and Baluchi.
Are there opportunities to exercise at Waterstones Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Waterstones Hotel have airport transportation?
Yes, Waterstones Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Waterstones Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Waterstones Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Waterstones Hotel?
Many travellers enjoy visiting Gandhar Pale Buddhist Caves (5.0 km), Sion Hillock Fort (6.6 km), and Paras Dham Temple (4.2 km).