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Trident, Bandra Kurla, Mumbai

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Trident, Bandra Kurla, Mumbai
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2,283 Reviews from our TripAdvisor Community

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Showing 2,214: English reviews
Dahod
Reviewed 3 November 2016

Found it below expectations. The hospitality was artificial. Room infra wasnt upto the mark of 5 star rated property. Different treatment for different guest is observed. Overall it was not upto the mark.

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Helpful?
Thank saptak2912
Trident-BKC-Mumbai, General Manager at Trident, Bandra Kurla, Mumbai, responded to this review

Dear Trip Advisor Member, It was a pleasure connecting with you on the phone a few days ago. Thank you so much for sharing your feedback on TripAdvisor, which was the catalyst for our conversation. Once again, please accept my sincere apologies for the discomfort and inconvenience you experienced while trying to book, cancel, rebook and change your reservation at...

Singapore
Reviewed 3 November 2016

Stay was okay as it has been for last many trips. But this time I got a room on 3rd floor whose sound insulation had major issues. I could hear people walking in room upstairs as well as scrapping of bags and other items loud and clear. It was very annoying to hear such sounds when you are trying to...

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Thank hrishikesh_gadgil
Trident-BKC-Mumbai, General Manager at Trident, Bandra Kurla, Mumbai, responded to this review

Dear Trip Advisor Member, It was a pleasure speaking to you on the phone recently. Thank you so much for sharing your feedback on Trip Advisor. I truly regret to note that you were unable to get sound sleep due to noise from the neighboring rooms. Please accept my sincere apologies for the inconvenience caused to you due to this...

Singapore, Singapore
Reviewed 3 November 2016

I had a 5-day stay with the hotel for business. Overall the service is good especially the restaurant where we had our breakfast every morning. Staffs are very attentive. Keep up the good work on that! One improvement to note is that the 1st impression upon check in. The reception counter staffs were impatient when being asked for further explanation...

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Thank joie218
Trident-BKC-Mumbai, General Manager at Trident, Bandra Kurla, Mumbai, responded to this review

Dear Trip Advisor Member, Thank you for sharing your feedback on Trip Advisor and for your positive comments about our service at the restaurant. I am very sorry if you felt that our Reception team came across as impatient while welcoming you. I have personally briefed them about your feedback and reiterated our policy of welcoming guests with warmth, professionalism...

Singapore, Singapore
Reviewed 3 November 2016

The Trident in BKC never fails to impress me. From the moment you arrive to the moment you leave the staff are friendly, helpful and always have a smile on their faces. No issue is too big and every stay has a very high level of satisfaction. Everything about this hotel just works ! Nothing ever seems out of place...

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Thank RobbieCastleknock
Trident-BKC-Mumbai, General Manager at Trident, Bandra Kurla, Mumbai, responded to this review

Dear Trip Advisor Member, Thank you for an incredible review! I am so happy to know that you were satisfied with the overall experience of your stay. Your compliments will encourage and motivate the team to create many more wonderful memories for all our guests. Alisha is thrilled to learn of your appreciation in this forum. Thank you for choosing...

Chennai
Reviewed 1 November 2016

I had always enjoyed staying in BKC Trident due to its excellent atmosphere and excellent staff. The staffs were too kind especially Alvira, Chinmaya, Nitin and Kanchan. If i need to explain why I like this hotel For eg: Hotel were able to support me with customized food as I can't take all kind of foods due to alergic reasons....

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Thank suriyanarayanank
Trident-BKC-Mumbai, General Manager at Trident, Bandra Kurla, Mumbai, responded to this review

Dear Trip Advisor Member, Thank you for an incredible review! I am so happy to know that you had a pleasant stay and found our service efficient. Alvira, Chinmaya, Nitin and Kanchan are thrilled to learn of your appreciation in this forum. We hope to see you soon. Warm Regards, Visheshwar Raj Singh General Manager, Trident, Bandra Kurla, Mumbai

Reviewed 1 November 2016

Trident BKC is a modern, appealing hotel. Reception service excellent. Executive rooms spacious, clean and functional. Hostesses smile from the heart and can lift your mood with their kindness. Breakfast area: diverse international cuisine, with evening buffet, quite pricey though. Two other restaurants, Indian and Italian I guess, both had an event but in a very pricey category for India....

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Thank RobyGlobal
Trident-BKC-Mumbai, General Manager at Trident, Bandra Kurla, Mumbai, responded to this review

Dear Trip Advisor Member, Thank you for sharing your feedback on Trip Advisor. While I’m happy to know that you found our accommodation comfortable and had a pleasant stay at the hotel, I regret to note that you found our pricing structure to be on the higher side. We believe the prices we charge are comparable with hospitality trends in...

Al Khobar, Saudi Arabia
Reviewed 1 November 2016

2 nights stay was simply superb ! amazing hotel - great location - unbelievable helpful and professional staff .. made our stay unbelievable perfect ! highly recommended ! breakfast spread was out of the world as well ... all in all .. absolutely cant go wrong with choosing TRIDENT chain but this was way better than the other tridents i...

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Thank Ts008
Trident-BKC-Mumbai, General Manager at Trident, Bandra Kurla, Mumbai, responded to this review

Dear Trip Advisor Member, Thank you for an appreciative review and recommending us on Trip Advisor. The Kitchen team is delighted to know that you liked the breakfast served at O22, the all-day dining restaurant. We look forward to welcoming you back soon. Warm regards, Visheshwar Raj Singh General Manager, Trident, Bandra Kurla, Mumbai

Bengaluru, India
Reviewed 1 November 2016

Perfect stay at the Trident, BKC. Food was very tasty and the spread was good. The staff were extremely friendly. Overall a very good experience. Worth trying out again. Proximity to the office location helped for sure.

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Thank avsatish
Trident-BKC-Mumbai, General Manager at Trident, Bandra Kurla, Mumbai, responded to this review

Dear Trip Advisor Member, Thank you for your review. I am happy to know that you found our accommodation comfortable, location convenient and liked the quality of food served in our restaurants. We hope to see you soon! Warm regards, Visheshwar Raj Singh General Manager, Trident, Bandra Kurla, Mumbai

Kuala Lumpur, Malaysia
Reviewed 1 November 2016

have been staying here for business trips and the customer service experience has been wonderful and the staff was really helpful to accommodate to my requests including late checkout time. the last trip in Oct was another eg of great service where my room service dining of club sandwich came with a bon voyage trio of delicious desserts/pastries. It was...

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Thank kts824
Trident-BKC-Mumbai, General Manager at Trident, Bandra Kurla, Mumbai, responded to this review

Dear Trip Advisor Member, Thank you for sharing your feedback. We are committed to consistently providing efficient & heartfelt service to all our guests and such appreciation motivates all of us to continue delivering excellence in all aspects of our hotel operations. I have shared your compliments with the team and they are delighted to receive them. We look forward...

Bangkok, Thailand
Reviewed 1 November 2016

Got good support in registration, staff very kind talking, I could keep my bags at hotel while I need to travel in Country, staff offer special privileges for entertainment in club floor with reasonable price.

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Thank pilunp
Trident-BKC-Mumbai, General Manager at Trident, Bandra Kurla, Mumbai, responded to this review

Dear Trip Advisor Member, Thank you for your review. I am glad to see that you enjoyed our hospitality and had a comfortable stay at the hotel. We hope to continue being your preferred hotel in Mumbai. Warm regards, Visheshwar Raj Singh General Manager, Trident, Bandra Kurla, Mumbai

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Trident, Bandra Kurla is an elegant sanctuary located in the heart of the financial and commercial district of North Mumbai.It is in close proximity to leading financial institutions as well as pharmaceutical and information technology companies within the Bandra Kurla Complex.The hotel offers 436 well appointed guest rooms with a host of facilities for business and leisure. Trident, Bandra Kurla is an ISO 22000:2005 certified hotel. ... more   less 

Additional Information about Trident, Bandra Kurla, Mumbai

Address: C - 56 | Bandra Kurla Complex, Mumbai (Bombay) 400051, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: $206 - $425 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Trident, Bandra Kurla, Mumbai 5*
Number of rooms: 436
Reservation Options:
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Also Known As:
Trident, Bandra Kurla, Mumbai Hotel Mumbai (Bombay)
Hotel Style:
#7 Spa Hotel in Mumbai (Bombay)
#7 Luxury Hotel in Mumbai (Bombay)
#21 Family Hotel in Mumbai (Bombay)
#22 Business Hotel in Mumbai (Bombay)
#28 Romantic Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from Trident, Bandra Kurla, Mumbai staff and other travellers.
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Questions? Get answers from Trident, Bandra Kurla, Mumbai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Should have more modern plug points especially for charging devices”
 of 5 bubbles MohanNarayanan, 22 Feb 2017 | Read review
“All good . Clean and Tempreature at an comefortable level. Would suggest an anti skid mat and a railing to support elder guests .”
 of 5 bubbles gopallakrishnann, 21 Feb 2017 | Read review
“no preference”
 of 5 bubbles JohnnyJake, 21 Feb 2017 | Read review
“Go for the rooms facing the [pool and away from the elevators.”
 of 5 bubbles 887sandeepr, 20 Feb 2017 | Read review
“Some rooms are far from the lift.”
 of 5 bubbles Mangtani, 19 Feb 2017 | Read review
5 of 5