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The Grand New Delhi

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935 Reviews from our TripAdvisor Community

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Showing 798: English reviews
London, United Kingdom
Level Contributor
58 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 days ago NEW

Web pictures look good but upon arrival to room had a serious re-think on the advertising as rooms are dated and in need of refurbishment. Restaurants were good with nice options. Therefore would recommend for F&B options as these were kept up to date. Wifi was not good even though it was free but manageable. Had issues with the Lifts... More 

Helpful?
1 Thank nazparmar
2 reviews
Reviewed 1 week ago NEW via mobile

Very expensive hotel. Most expensive we paid in india. We though for our last night we would stay here to finish in style. Big mistake. Lobby is beautiful. It goes down hill from there. Bath was dirty. Bed sheets had hair from previous room occupiers hidden under the pillows. Room smelled of mould. Door to bathroom wouldnt close. Breakfast was... More 

Helpful?
Thank Alex N
Athens, Greece
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago NEW via mobile

We stayed here two nights before our trip home. Whilst the lobby is impressive our room in the 2nd floor was not at all!The bath sink was bucked up and the bed sheets had blood (!) on them. The walls had mould on them and the whole wing makes was smell unebearably. We asked for a floor on the ground... More 

Helpful?
2 Thank Veladaki
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago via mobile

We stayed here one night before our trip home. Whilst the lobby is impressive the rooms are not. The bath was dirty the bed sheets had hair on them and the walls had mould on them (which makes the room smell). Would not pay five star prices for this hotel. We were only there one night otherwise we would have... More 

Helpful?
1 Thank Anna C
Brugg, Switzerland
1 review
Reviewed 1 week ago via mobile

Very good service quality. Very gentle waiter, Mr. Anuj Rana, which explains me the quality of their services. He did a great job. Thank you so much for your great talk. Was really nice talking to you. You will made a brilliant career.

Helpful?
Thank urenold
LeenaS_DOR, DOR at The Grand New Delhi, responded to this review

Dear Guest, Many thanks for staying with us and reviewing us on this esteemed forum. It is truly a pleasure to read your shining review of the hotel. Your kind words of appreciation about our staff and our personalized services are extremely motivating and heartening to read. We strive hard to offer our guests an exceptional experience and your acknowledgement... More 

Mumbai (Bombay), India
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

It was an amazing experience at The Grand .. awesome food, luxurious rooms, well contained spa, well maintained and big swimming pool, courteous staff,..superb ambiance. tho a lttle bit expensive but worth ....

Helpful?
Thank DeepakRuia
LeenaS_DOR, DOR at The Grand New Delhi, responded to this review

Dear Guest, Warm greetings from The Grand New Delhi! It is truly a pleasure to read your shining review of The Grand New Delhi. Many thanks for taking out time and for sharing your wonderful feedback on this forum. We are delighted to note that you had an enjoyable stay. I'd like to thank you for your kind words of... More 

New Delhi, India
1 review
Reviewed 2 weeks ago

Everything you need will be provided fast and kindly ....always with a smile. Special thanks to Akhil. Housekeeping staff helped us all the time. I wish i will see him again and increase the value of the the hotel

Helpful?
Thank tblasco
LeenaS_DOR, DOR at The Grand New Delhi, responded to this review

Dear Guest, Warm Greetings from The Grand New Delhi! Many thanks for staying with us and sharing a positive review of the hotel on this forum. We are glad to learn you found our services to your liking and our staff helpful and friendly. Your kind words of appreciation have been shared with the housekeeping team and they gratefully acknowledge... More 

Agartala
Level Contributor
3 reviews
3 hotel reviews
Reviewed 2 weeks ago

A five start hotel in an excellent location. Stayed for five days. Overall a comfortable stay and the food was good. However small little things like functioning of switching and replenishing toiletries could have been better. Given the location with five star rating, there is a scope for improvement.

Helpful?
Thank Ravideep S
LeenaS_DOR, DOR at The Grand New Delhi, responded to this review

Dear Guest, Many thanks for staying with us and sharing your valuable feedback with us on this forum. I'd like to thank you for your kind words of appreciation about our food and the hotel. We strive hard to deliver an exceptional experience to all our guests and your feedback is extremely important to us to further improve our services... More 

Nairobi, Kenya
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Stayed at the Grand, as the wedding we were attending was being hosted there. Good rooms and a Grand lobby may deceive you for whats to come; room service was slow, they were severly understaffed, we had to return our food EVERYTIME when ordering from our room. To make things worse, the hotel was hosting a seminar for a electronics... More 

Helpful?
Thank Lavi R
LeenaS_DOR, DOR at The Grand New Delhi, responded to this review

Dear Guest, Thank you for choosing to stay at The Grand New Delhi and for sharing your feedback with us. We are disheartened that we couldn't serve you better and apologetic for your dissatisfactory experience. Your observations regarding service and internet issues have been well noted and are being reviewed on priority as an urgent training and improvement need. We... More 

West Chester, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

We have stayed here about a week and a half so far. I wish I could give it five stars, because the people are so kind. The service has been very attentive from the minute we walked in. We were checked in while sitting in the lounge. I have two children and we have refreshments in the lounge every day.... More 

Helpful?
Thank sskane
LeenaS_DOR, DOR at The Grand New Delhi, responded to this review

Dear Guest, Many thanks for staying with us at The Grand New Delhi and reviewing us on this forum. It is disheartening to know that we did not meet your expectations in regard of services and wish to assure you that what you experienced is not typical of the usual high standards that we always endeavour to deliver. Please be... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Nestled in the heart of NCR, The Grand New Delhi is one of the city's most luxurious and finest five-star hotels. Well-equipped and luxurious with modern facilities and with its resort like feel having luscious greens, magnificent waterscapes, service par excellence, The Grand New Delhi, is the ideal home away from home for discerning business and leisure travelers. Delivering an extremely exclusive and personalized experience to each of its guests, it is the quintessential destination to relax, unwind and discover the city at your own pace. Ideally located, The Grand New Delhi, previously known as Grand Hyatt, is in close proximity to the best the city has to offer- luxury shopping malls such as DLF Emporio, DLF Promenade, Ambience mall; entertainment destinations, perfectly harmonizing city conveniences, diplomatic enclave, near the airport and elite corporate neighborhood, making it the preferred luxury five star hotel in New Delhi. Boasting 390 elegantly designed rooms & suites; 8 distinctive dining and nightlife destinations; the much acclaimed Spa Oasis and salon, state of the art fitness centre, outdoor Swimming pool; over 30,000 square feet of meeting and event spaces at your disposal, combined with our experience and expertise in organizing banquets, weddings, meetings, and events, The Grand New Delhi offers an unforgettable experience. ... more   less 

Additional Information about The Grand New Delhi

Address: Vasant Kunj Phase II, New Delhi 110070, India
Region: India > National Capital Territory of Delhi > New Delhi > Mahipal Pur
Price Range: $154 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand New Delhi 5*
Number of rooms: 390
Reservation Options:
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Also Known As:
The Grand New Delhi Hotel New Delhi
Grand New Delhi
Hotel The Grand New Delhi
The Grand Hotel New Delhi
Hotel Style:
#34 Spa Hotel in New Delhi
#40 Luxury Hotel in New Delhi
#43 Romantic Hotel in New Delhi
#46 Business Hotel in New Delhi
#54 Family Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from The Grand New Delhi staff and other travellers.
3 questions
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Questions? Get answers from The Grand New Delhi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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