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Optimum Palm D'or

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85 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Reviewed 3 weeks ago via mobile

I visited this hotel during my official visit to delhi in January 2017. This hotel is situated near to new delhi railway station,paharganj .paharganj market is at a walkable distance from this hotel. Services provided by this hotel are not up to the expected level. The rooms are not well maintained. Restaurant and staff of this hotel is very good....

Thank DrNeeraj_PT
Kochi (Cochin), India
Reviewed 3 January 2017 via mobile

We had a quick night in Delhi and I choose this hotel because of Being close to train Room was clean and bed comfy. Staff very friendly and helpful Cons- window latch was broken and cold air coming in and felt unsafe There is a strange ceiling light blinking all night. Noise is also great

Thank IndiaMidwife
Colombo, Sri Lanka
Reviewed 20 December 2016

I have stayed two nights at the hotel and experienced an average stay. Room was small and the cleanness of the room acceptable but the cleanness of the bathroom was not acceptable and bathroom amenity needs to be replaced. Room Did not have a good view and bit noisy during the night as they were not soundproofed . However the...

Thank Tharindu H
London, United Kingdom
Reviewed 5 December 2016

The room smelled of cigarettes, we had to ask 4 times to get towels and twice to get more toilet roll. We didn't feel safe here at all. Breakfast was very limited choice. The taxi that picked us up from the airport: there were no seat belts and no boot to put our luggage in despite the fact that we...

Thank jehadley
Mumbai (Bombay), India
Reviewed 6 November 2016

We were on our holiday to North and wanted to stay near the railway station since we needed to go to neighbouring places. The place is Average, the only positive part is that it is Walking distance from the Delhi Railway Station. The Staff here seems quite attentive but service is pathetic. We went to the restaurant on the 5th...

Thank Karunnair
HotelGuestRelations1, Management Team at Optimum Palm D'or, responded to this review

Dear Sir/Madam We thank you for choosing to stay with us and for sharing your personal experience in this review. We feel truly encouraged by your review and assure you of our continued efforts to innovate and bring to you and all our guests. We have also made a note of your feedback about inconvenience caused to you during your...

Udaipur, India
Reviewed 24 October 2016

hotel is very good with best staff , co-operative staff , room size are good even cleanses of room is very good and best and safe hotels for all including family and couples , i recmmonded this hotel for all time official visit and family trip

4Thank vishalaudichya
HotelGuestRelations1, Management Team at Optimum Palm D'or, responded to this review

Dear Sir/Madam Thank you for choosing to stay with us during your visit to New Delhi. We feel truly encouraged by your review and assure you of our continued efforts to innovate and bring to you and all our guests, similarly enriching and inspiring experiences. We hope that you will return soon and enjoy similar and even more enriching experience...

Reviewed 18 October 2016

Based on my last experience, this time also i booked this hotel. But right from check in to the check out it was horrible experience. rooms were not clean, telephones were not working for every need i have to go upstairs for room service and downstairs for other need. Response of front office was pathetic no corrective action was taken...

Thank Vishuq963
Reviewed 18 October 2016

Average overall experience. Requested an early check in as we knew we would be arriving early (and we had emailed in advance) but staff were unable/unwilling to accommodate us. We were left sitting in reception until a room became available (hours after arriving) Room itself was fine, the bathroom was ok, but the shower was strange. The hotel manager was...

Thank Niccrean12
Worksop, United Kingdom
Reviewed 13 October 2016

Booked this hotel on booking.com based on their high rating.Rooms are very small and the rooftop restaurant looks like a hotel in a poor village.Better options are available for less rate just near to this hotel.Don't recommend this hotel.

Thank Manu_Anthikkatt
Reviewed 8 October 2016

I booked a Business Double occupancy room for three nights from 1st Oct to 4th Oct 2016; through MakeMytrip.com by paying the full amount in advance and received confirmation. We reported to this hotel on 1st of Oct at 8;30 am. The person at the reception confirmed our booking and informed that the room was not ready as the check...

Thank shasidpra

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Room Service
  • Multilingual Staff
  • Free Parking
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
Welcome to ‘Palm Dor’ where our service is impeccable and your satisfaction is inevitable. Hospitality and culture of India is remarkable and keeping the culture intact, we bow and wish you “Namaste.” ... more   less 

Additional Information about Optimum Palm D'or

Address: 8595/1 D.B. Gupta Road, New Delhi 110055, India
Region: India > National Capital Territory of Delhi > New Delhi > Pahar Ganj
Price Range: $42 - $64 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Optimum Palm D'or 3*
Number of rooms: 29
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Questions & Answers

Here's what travellers have asked, with answers from Optimum Palm D'or staff and other travellers.
2 questions
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Questions? Get answers from Optimum Palm D'or staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure about this, but the rooms that face the road a quite noisy during the day better avoid rooms facing the road / railway station.”
 of 5 bubbles Karunnair, 6 Nov 2016 | Read review
“location is too good”
 of 5 bubbles vishalaudichya, 23 Oct 2016 | Read review
“Nothing recommended”
 of 5 bubbles Vishuq963, 17 Oct 2016 | Read review
“Never go for standard rooms ,they are like a hell..”
 of 5 bubbles Manu_Anthikkatt, 12 Oct 2016 | Read review
“3rd floor west facing room are good”
 of 5 bubbles Vishuq963, 25 May 2016 | Read review
5 of 5