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Sheraton New Delhi

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#26 of 703 Hotels in New Delhi
Certificate of Excellence
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Sheraton New Delhi
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1,254 Reviews from our TripAdvisor Community

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Showing 1,197: English reviews
Haldwani, India
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 September 2015

From past 4 years we are staying in this hotel, my family loves this place. Family likes this hotel for its location (closer to City walk and DLF mall). Hotel amenities are excellent. Staff is friendly and they always make our stay memorable. Ms Poonam Metha is very caring for every guest. House keeping and in room dining is excellent.... More 

Helpful?
Thank RohitSatiVini
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by Poonam and the travel desk team. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced... More 

Navi Mumbai, India
Level Contributor
149 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 1 September 2015

Though the hotel is a first choice because of its central location in Delhi, the staff deserves a mention for their cheerful attitude. Check-in was fast and efficient. Club rooms are quite spacious and come with complimentary fruit and bite sized pastries. Complimentary bottled water and excellent bath amenities. Wifi is very fast.

Helpful?
Thank NikhilSujir
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi More 

Bengaluru, India
Level Contributor
3 reviews
3 hotel reviews
Reviewed 31 August 2015

I have always favored this hotel over many others in New Delhi. I am not new to this hotel, as I stay here frequently. I have been in No doubt there are other properties that offer the similar services as this one or maybe better but I have always like this hotel the most for its friendly staff, great location... More 

Helpful?
Thank KTPrasad
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you for taking the time to share with us such a wonderful review on Trip Advisor. It is heartening to note that you love your stays at our hotel. It is our endeavor to... More 

Bayonne, New Jersey
Level Contributor
365 reviews
193 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
Reviewed 30 August 2015

We picked this hotel as a result of a promotion to stay 5 nights at a Sheraton. We had never stayed her but we are enjoying our stay. The concierge is very friendly, the staff are very courteous. The rooms are very ITCish but not bad. They were comfortable and the internet was solid. We ate at the all night... More 

Helpful?
Thank Lewis C
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on... More 

Dubai, United Arab Emirates
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 August 2015 via mobile

Just loved the stay. Wish we could have stayed for another day. Buffet breakfast is simply awesome. Thank you to the staff who provided us with a surprise birthday cake for my husband. It was a last minute arrangement.

Helpful?
1 Thank TeenaChandy
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi More 

Bucharest, Romania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 August 2015

In the middle of a colorful and glittering yet tumultuous New Delhi, Sheraton is a luxurious oasis of tranquility. Well enough located as compared to the Indira Gandhi Airport but also to city center and a number of tourist POIs. Spacious rooms, with a nice panorama view, fully equipped and with a high level of hygiene. Well trained staff generally... More 

Helpful?
1 Thank Patricia M
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on... More 

Mumbai
Level Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 26 August 2015

Attended a seminar, so the banquet hall was really huge and well light and the seating arrangements were done aptly. The food was limited in Menu, but was good. Service was great. The hotel is strategically located near the famous City Centre shopping mall, so one can go for shopping after work.

Helpful?
Thank RivaSharma
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for your feedback. Do expect enhanced levels of commitment on every visit. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi More 

New Delhi, India
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 August 2015

I stayed here to celebrate my birthday weekend. The staff was exceptionally welcoming and friendly. The check in and check out process was fast and smooth without any hassle. I would suggest staying in one of their club rooms as the rooms are bigger and have better facilities. As for a room with odd numbers. The view of the city... More 

Helpful?
Thank DebbieP712
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay and celebrate your birthday at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced... More 

Bengaluru, India
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 August 2015

I am an ITC Club Member. While in New Delhi, ITC Sheraton is my first choice. I have travelled all over the world but this property has its own charm & attraction. Apart from being located just a few 10 meters from a prominent shopping mall, it is located in a Central location. Full marks for hygiene! I have stayed... More 

Helpful?
Thank Gurunath K
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, Thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. We are delighted to know that you had a great experience in Dakshin and you enjoyed the cuisine. We hope that WelcomHotel... More 

Mumbai (Bombay), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 August 2015 via mobile

My husband is a Club ITC Member. He was a regular guest of ITC Maurya & after an incident long ago; I came in at Sheraton by chance. ITC Sheraton is my choice since then. Miss Poonam Mehta made our first stay memorable & she repeats it in every stay. Since then we never ever got a second choice in... More 

Helpful?
Thank Yasmeen2511
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, Thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for taking the time to share with us such a wonderful review on Trip Advisor. It is heartening to note that you and your niece loved the stays at our hotels. It is our endeavor to provide our guests with the highest levels of comfort and... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Sheraton New Delhi

Address: District Centre | Saket, New Delhi 110017, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: $166 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton New Delhi 5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Sheraton New Delhi Hotel New Delhi
Hotel Sheraton Delhi
Sheraton Maurya Delhi
Sheraton Maurya New Delhi
Maurya Sheraton Delhi
Sheraton Delhi
Maurya Sheraton New Delhi
Hotel Style:
#13 Family Hotel in New Delhi
#16 Luxury Hotel in New Delhi
#18 Business Hotel in New Delhi
#30 Romantic Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton New Delhi staff and other travellers.
14 questions
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Salt Lake City, Utah
over a year ago
North Richland Hills, Texas
3 days ago
New Delhi, India

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Questions? Get answers from Sheraton New Delhi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont choose this hotel. None of the staff seemed to be empowered to take any action.”
 of 5 bubbles yajnasa, 24 Nov 2016 | Read review
“Pollution in Delhi was so bad that visibility was limited to the point that the view was affected in either direction.”
 of 5 bubbles CarlH408, 23 Nov 2016 | Read review
“There are ongoing renovations on the 7th floor. Avoid rooms on the 6th floor.”
 of 5 bubbles SDG_Seoul, 17 Nov 2016 | Read review
“Room overlooking the pool much nicer than rooms overlooking the dirty streets (go figure!).”
 of 5 bubbles lethalleighm, 13 Nov 2016 | Read review
“if you are a lady traveller, you can book a room on a ladies only floor.”
 of 5 bubbles RobyGlobal, 1 Nov 2016 | Read review
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