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Sheraton New Delhi

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Traveller (569)
Room & Suite (321)
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Overview
  • Excellent63%
  • Very good26%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“pan asian”(23 reviews)
“guest relations”(49 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,873)
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1,794 results
Traveller rating
1,126
452
145
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1,126
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All reviewsdakshin restaurantpan asianguest relationsselect city walkbusiness tripcoffee shoproom servicefront officespecial thanksexcellent hospitalitythe club loungeexcellent hotelin room diningbreakfast spreadcomfortable roomscomfortable staybusiness hotel
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331 - 335 of 1,794 reviews
Reviewed 26 August 2017

I have stayed here for 6 weeks simply because of proximity to my office, but the experience has been below par. There is no SPG recognition, even for platinum members. The front desk does not even know my name even after 6 weeks - I...More

Review collected in partnership with ITC hotels
Thank Varun G
Response from BenitaSharma, General Manager at Sheraton New DelhiResponded 28 August 2017

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. We sincerely regret your overall experience with us & request you to kindly give us an opportunity to make amends...More

Reviewed 26 August 2017

Howsoever short or long, If in Delhi- ITC New Delhi Sheraton is my #1 preferred destination for staying over night. As usual the stamp of an ITC property & the experience were all there. My stay is always made very comfortable by the dashing &...More

Thank anurag62
Response from BenitaSharma, General Manager at Sheraton New DelhiResponded 28 August 2017

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by Harshvardhan, Shalini, Shefali, Vinay, Satish, Carlton, Kuber,...More

Reviewed 25 August 2017 via mobile

I stay here a fair amount. Angad at the front office is always brilliant with getting me the type of room that I prefer. The restaurant team at breakfast led by Satish with special mention of Carlton, Heera and Jeet are phenomenal. Always smiling and...More

Thank G_Varma
Response from BenitaSharma, General Manager at Sheraton New DelhiResponded 26 August 2017

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by Angad, Satish, Carlton, Heera & Jeet. Needless...More

Reviewed 24 August 2017

Sheraton Saket is an amazing place to stay, amazing hospitality and awesome food. The crew is courteous and extremely caring. They take care of your every preference and really impressed with the professionalism. Would like to name Sonam Sharma for her extremely gracious assistanceMore

1  Thank Vipul T
Response from BenitaSharma, General Manager at Sheraton New DelhiResponded 25 August 2017

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by Sonam. Needless to say she is highly...More

Reviewed 24 August 2017

From the moment you arrive you can experience the excellent service & attention given by the hotel staff. Rooms are great & the best ones are on the 7th floor, where you can have access to the Club Lounge to have drinks & nibbles, and...More

Thank adbp1
Response from BenitaSharma, General Manager at Sheraton New DelhiResponded 25 August 2017

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by Sumit. It is encouragement like this that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
USD 131 - USD 234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in New Delhi
#14 Luxury Hotel in New Delhi
#18 Business Hotel in New Delhi
#30 Romantic Hotel in New Delhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 131 - USD 234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in New Delhi
#14 Luxury Hotel in New Delhi
#18 Business Hotel in New Delhi
#30 Romantic Hotel in New Delhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (569)
Room & Suite (321)
Dining (91)
Pool & Beach (22)
Amenities (13)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
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mercysy
20 February 2018|
AnswerShow all 4 answers
Response from David H | Reviewed this property |
I find Uber to be hit and miss and the cost for prepaid taxi is about 400 rupee from the airport.
0
Votes
jackiesalinda
19 February 2018|
AnswerShow all 3 answers
Response from Donald F | Reviewed this property |
The hotel is 7 miles from the airport. Traffic is heavy during rush hour. The hotel will arrange transfers if requested. It takes between 30 and 60 mins dependant on time of day.
2
Votes
RAINMANAuckland
15 November 2017|
AnswerShow all 7 answers
Response from BenitaSharma | Property representative |
Dear Guest, Have checked our systems and there seems to be no problem with the emails. However you may write to me at Benita.sharma@itchotels.in for any query.
0
Votes
Room Tips
"Best Views"
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"There is not much of a view to care for from any side of the hotel."
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"We were on a package trip, so no choice but excellent room"
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"Ask for west facing window rooms - to enjoy watching the stunning sunset over Qutub Minar... You can get..."
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