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Sheraton New Delhi

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#23 of 701 Hotels in New Delhi
Certificate of Excellence
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Sheraton New Delhi
Sheraton New Delhi
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1,336 Reviews from our TripAdvisor Community

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Showing 1,272: English reviews
Miami, Florida
Reviewed 6 March 2016

Still luxury,second to none service. Great location and the right price... Make this hotel choice as a great choice. Especially if you are an SPG member It is not the Raj ..but absolutely the right choice for many of you

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Helpful?
1Thank Dov K
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi

Southall, United Kingdom
Reviewed 4 March 2016

Me and My Family of 4 were blown away by the excellent service from the time our Taxi pulled up to the front of the establishment, the way were greeted by the doorman and concierge absolutely amazing. everyone was friendly, the front desk very through and the reception area was amazing. we checked in and were taken to our rooms...

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Helpful?
1Thank Daljit B
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on...

Lincolnwood, Illinois
Reviewed 1 March 2016

We were blown away by the service. Although everyone was friendly, one of the workers in the reception area was amazing. Vandna Sharma went out of her way to make sure that all of our needs were met. She recommended shopping areas and greeted us every time we left or returned to the hotel while she was on duty.

Review collected in partnership with ITC hotels
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Helpful?
1Thank Alan3920
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by Vandana. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on every...

Reviewed 28 February 2016 via mobile

This hotel was undergoing renovations when we arrived and this continued through the week stay. They kept the noise and disruption to a minimum. The hotel was definitely in need of an update. That being said, the service was great and front office did everything possible to ensure that the celebrations went off with no hitch. I look forward to...

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Helpful?
1Thank Jasjot K
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on...

Reviewed 26 February 2016 via mobile

I have been a regular at many ITC properties but this hotel as one of the best. The entire staff is very good.but special mention of guest relation executive shefali sharma she is very good..and friendly very well taking care of me..thanks shefali .. Keep up the good work ITC and shefali you r amazing

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Helpful?
1Thank Dayananda s.l B
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by Shefali. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on every...

Dubai, United Arab Emirates
Reviewed 25 February 2016 via mobile

Good if you have business nearby otherwise the traffic is very bad. Even going to airport is headache. The hotel is good and worth the price but nothing special to notice or mention . The Indian restaurant buffet is good to try. The breakfast spread is also impressive. There is a mall nearby.

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Helpful?
2Thank eregards
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi

Ludwigsburg, Germany
Reviewed 24 February 2016

On my check in No luggage assistance was provided. Person for X-ray scanning insisted for scanning my passport booklet too. It took one hour & ten Minute to provide drinking water in room. Charged me higher than my bill amount and asked me to pick items from mini bar. Duty Manager took 90 minutes to see me as he was...

Review collected in partnership with ITC hotels
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Helpful?
1Thank 12Kumar
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. We sincerely regret your experience. Corrective action has been taken to ensure that this dissonance is not repeated and I am sanguine that you shall note the difference on your next visit. Do expect enhanced...

Fayetteville, Arkansas
Reviewed 24 February 2016

The hotel was nice and the staff was very friendly. They had comfortable rooms and an excellent breakfast. They also do a complimentary pick up from the airport that is much appreciated. The hotel is located in the Saket Mall which makes it convenient for people to shop and go to restaurants. I do find that it is a long...

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Helpful?
3Thank vikan
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on...

north- east England
Reviewed 21 February 2016

Just experiencing second visit in same tour to the Sheraton New Delhi. Beautiful lobby, excellent rooms and the staff are so very helpful and pleasant. We have enjoyed the food and the excellent service. When we had a wifi problem a guy came to our room within 10 mins and sorted it out for us. Used the spa and had...

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Helpful?
1Thank Linmau
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for taking the time to share with us such a wonderful review on Trip Advisor. It is heartening to note that you and your friends enjoyed the stay at our hotel. It is our endeavor to provide our...

Reviewed 21 February 2016 via mobile

I have been a regular at many ITC properties but find this hotel as one of the best ITC properties it has excellent location great ambience and superb hospitality the entire staff is very helpful special mention to Guest relation executive Shefali Sharma she is very warm as a person extremely professional and proficient at her work and that too...

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Helpful?
1Thank Dr.Rohit S
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by Shefali. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on every...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Sheraton New Delhi

Address: District Centre | Saket, New Delhi 110017, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: $166 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton New Delhi 5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Sheraton New Delhi Hotel New Delhi
Maurya Sheraton New Delhi
Sheraton Maurya Delhi
Maurya Sheraton Delhi
Sheraton Delhi
Sheraton Maurya New Delhi
Hotel Sheraton Delhi
Hotel Style:
#13 Family Hotel in New Delhi
#16 Luxury Hotel in New Delhi
#18 Business Hotel in New Delhi
#30 Romantic Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton New Delhi staff and other travellers.
20 questions
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Questions? Get answers from Sheraton New Delhi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the Pool View Rooms”
 of 5 bubbles vikrenjen, 15 Feb 2017 | Read review
“Sheraton’s suites, Sheraton Club room and Executive Club room”
 of 5 bubbles RohitSatiVini, 13 Feb 2017 | Read review
“if you are a solo woman traveler- they have the Eva room for women only.”
 of 5 bubbles Harriet11C, 10 Feb 2017 | Read review
“There is a block of rooms considered the "ladies wing" for solo female travelers...quaint but lovely!”
 of 5 bubbles 251mickeyr, 3 Feb 2017 | Read review
“Best rooms”
 of 5 bubbles , 30 Jan 2017 | Read review
5 of 5