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Sheraton New Delhi

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#23 of 701 Hotels in New Delhi
Certificate of Excellence
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Sheraton New Delhi
Sheraton New Delhi
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1,334 Reviews from our TripAdvisor Community

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Showing 1,270: English reviews
Jaipur, India
Reviewed 31 March 2016

I have been staying with ITC SHERATON SAKET For a very long time. I have a long association with the Chain ITC itself. What stands out at ITC Sheraton Saket New Delhi is the Hospitality-Familiarity-Affectionate Staff.....Ever eager to help you and making sure your stay is comfortable . Ms Benita Sharma is the Captain of the SHIP and that reflects...

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Helpful?
6Thank Princejaipur
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on...

New Delhi, India
Reviewed 31 March 2016

It was my mom bday lst week, we went to the pavilion for lunch me & my mom we had buffet there. It was so good and a lot of variety on buffet. I meet Mr. Sathish there a genteman full of professionalism n bst seeving attitude & Narotam who gave us fabulous service & the lady Priyanka suddenly arranged...

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Helpful?
1Thank narup08
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for your feedback. We are delighted to know that you had a great experience in Delhi Pavilion and you enjoyed the cuisine. We hope that WelcomHotel Sheraton New Delhi remains your preferred hotel and we look forward to welcoming you back. Yours sincerely, Benita Sharma Area Manager -...

New Delhi, India
Reviewed 29 March 2016

I was expecting the post dinner Dessert Buffet spread at such a reputed hotel's coffee shop/late dining restaurant to be better than that! While there was good variety and a healthy mix of Indian and western desserts, we were taken aback to find everything to be stale! We were forced to order a' la carte desserts to compensate for the...

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Helpful?
1Thank SueNewDelhi_India
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to dine at Delhi Pavilion and for your feedback. As per HACCP we have to maintain food standards and clear dishes from the menu at regular intervals. We regret your experience and hope you would give us an opportunity to make amends. Corrective action has been...

Bengaluru, India
Reviewed 28 March 2016

This is one of those hotels in Delhi which look like a disciplined boy right out of a class :) Everything is right in place. Entry looks grand, you are greeted well at the reception, staff is humble and ready to help at every step. Food too is great, with separate restaurant as well as buffet being served in the...

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Helpful?
3Thank Offbeat_Explorers
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on...

Kent, United Kingdom
Reviewed 28 March 2016

I spent my last night in India at this hotel and WOW what a hotel. The minute you walk in, you are greeted with a smile, which is what you expect when you've been travelling all day. The hotel itself was very modern, clean and most of all comfortable. The room was huge, nice big bed, a tv with plenty...

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Helpful?
1Thank Connor E
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on...

Preston, United Kingdom
Reviewed 27 March 2016

This is a well located and good quality hotel. Some of the furnishings are a little dirty and tired, but the rest of the hotel is fine. The service is good, but the highlight is the food which is excellent and reasonably priced if you don't want to venture out.

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Helpful?
1Thank Mark P
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi Hotel and for your feedback. You would be happy to know that the hotel is planned for complete upgradation in the upcoming months. I do hope the renovated hotel meets your expectations. Yours sincerely, Benita Sharma Area Manager -...

Reviewed 26 March 2016 via mobile

I have stayed here about 8-9 times in last 2 years on business trip. I love this property for its location, amazing food and good service. This is bit old property however maintained very well by ITC standards... Dakshin restaurant offers mouthwatering South Indian food. They have recently renovated restaurant at lobby level. Some review says that it is not...

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Helpful?
2Thank Nitin N
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to dine in Dakshin at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of...

London, United Kingdom
Reviewed 20 March 2016

It was appalling, no care taken for your comfort after a long flight journey, waited ages to get food after ordering. Not a place to go ever again, everything was seen to be a hassle they didn't even give back the money I was asked to give as a deposit!

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Helpful?
2Thank Pruya
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. We sincerely regret your experience. Corrective action has been taken to ensure that this dissonance is not repeated and I am sanguine that you shall note the difference on your next visit. Do expect enhanced...

Gravesend, United Kingdom
Reviewed 19 March 2016

We are staying at various hotels during this stay. This hotel has everything you would want. Rooms are large,beds very comfortable. Room is very quiet. We are overlooking the pool. Staff always ready to help you. We have only had breakfast here but very large buffet all you can eat. Next to the hotel is a large mall, prices very...

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Helpful?
1Thank locations69
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on...

Chennai (Madras), India
Reviewed 18 March 2016

We stayed at this hotel for 2 nights, concluding our trip to Amritsar, Agra and finally New Delhi. We stayed at different hotels in Amritsar (Hyatt), Agra (Hilton) and finally at the Sheraton in New Delhi. Our experience was Good, Better and Best! Our bookings were made through a travel agency and they strongly recommended this property. It was our...

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Helpful?
2Thank ppmo
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Sheraton New Delhi

Address: District Centre | Saket, New Delhi 110017, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: $166 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton New Delhi 5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Sheraton New Delhi Hotel New Delhi
Maurya Sheraton New Delhi
Sheraton Maurya Delhi
Maurya Sheraton Delhi
Sheraton Delhi
Sheraton Maurya New Delhi
Hotel Sheraton Delhi
Hotel Style:
#13 Family Hotel in New Delhi
#16 Luxury Hotel in New Delhi
#18 Business Hotel in New Delhi
#30 Romantic Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton New Delhi staff and other travellers.
20 questions
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Questions? Get answers from Sheraton New Delhi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Ask for the Pool View Rooms”
 of 5 bubbles vikrenjen, 15 Feb 2017 | Read review
“Sheraton’s suites, Sheraton Club room and Executive Club room”
 of 5 bubbles RohitSatiVini, 13 Feb 2017 | Read review
“if you are a solo woman traveler- they have the Eva room for women only.”
 of 5 bubbles Harriet11C, 10 Feb 2017 | Read review
“There is a block of rooms considered the "ladies wing" for solo female travelers...quaint but lovely!”
 of 5 bubbles 251mickeyr, 3 Feb 2017 | Read review
“Best rooms”
 of 5 bubbles , 30 Jan 2017 | Read review
5 of 5