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Sheraton New Delhi

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#23 of 701 Hotels in New Delhi
Certificate of Excellence
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Sheraton New Delhi
Sheraton New Delhi
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1,337 Reviews from our TripAdvisor Community

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Showing 1,273: English reviews
Reviewed 11 April 2016

Around 00:45 just after midnight I reached Sheraton Hotel, Shaket, New Delhi from Mumbai by an excellent Air India flight. After luggage and body search we have entered the hotel lobby. Many people salute us on our way to the reception. Well when we were in the reception, one of the staff (I do not remember the name) explained to...

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Helpful?
Thank Kanan58
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. We sincerely regret your experience. Corrective action has been taken to ensure that this dissonance is not repeated and I am sanguine that you shall note the difference on your next visit. Do expect enhanced...

London, United Kingdom
Reviewed 10 April 2016

I've stayed her over the years many times and am always delighted with the quality of the staff, the rooms, the facilities and the food. Everyone is so welcoming and hospitable. I would particularly like to commend the concierge - Mr Kewel Singh. Mr Singh is an absolute credit to the hotel and will go out of his way to...

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Helpful?
Thank sharmanbub
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on...

Derby, United Kingdom
Reviewed 9 April 2016

we had 3 rooms for 6 nights on a B+B basis. the overall stay was excellent from start to finish. the staff were very polite, helpful and professional and the atmosphere throughout the hotel was very warm and welcoming. Many staff[too many to mention here] went the extra mile and we have fed this back to the hotel .The breakfast...

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Helpful?
Thank S S G
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on...

Kolkata (Calcutta), India
Reviewed 7 April 2016 via mobile

Recently visited the hotel. Nice n warm hospitality. Would like to mention specially about the In room dining service n staff.. Always ready with new suggestions n prompt service. Food is delivered hot n on time.. Good job. Keep it up. Cheerz

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Helpful?
Thank mritesh777
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on...

New Delhi, India
Reviewed 7 April 2016

Very friendly staff. Excellent customer service,10/10 , Lounge staffs are extremely good, they go out of the way to satisfy you. No reason for a single complain. Mr Amit is very helpful. Thanks for all the catering staffs. They make you feel like home.

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Helpful?
Thank verma2014
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on...

New Delhi, India
Reviewed 6 April 2016

wonderful stay for 2 days at sheraton. excellent breakfast at the delhi pavilion.. amazing and a very benevolent staff though a change is required in the breakfast buffet as it has been the same for years . can change with certain delhi delicacies such as aloo bhature, kachori and idiyappams ,different varities of idli such as sabudana idli etc. just...

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Helpful?
Thank srisri304
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to dine in Delhi Pavilion at WelcomHotel Sheraton New Delhi and for your feedback.Thank you very much for your encouraging comments on the services provided by our associates. You will be happy to know we are in the process of revamping our menu. I do hope...

Edinburgh, United Kingdom
Reviewed 4 April 2016

Just returned from the Sheraton (Saket) India with my mother, it is my new home New Delhi. The staff at the Sheraton made the 5 days a relaxing and enjoy full experience. The real experience came in the Delhi Pavilion (Restaurant),on the first night, we had not booked a table and the restaurant was full, we were offered a table...

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Helpful?
Thank vinvirdee
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on...

Cambridge
Reviewed 4 April 2016

I arrived at the Sheraton late at night, having booked an executive, non-smoking, room. Reception informed me that they'd overbooked, and hence I'd need to have a Deluxe room. Oh well, these things happen. It transpired that this was a twin, smoking room, which I was not impressed by. One particular member of staff was very apologetic, and came with...

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1Thank ElDav
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to meet your guests at WelcomHotel Sheraton New Delhi and for your feedback. We sincerely regret your experience and request you to kindly give us an opportunity to "make amends" and re-establish credibility with you. Corrective action has been taken to ensure that this dissonance is...

Berlin
Reviewed 2 April 2016

Arrived at airport domestic terminal, tried to book this hotel fr the airport hotel counter , not the itdc something counter but the other adjecent hotel booking counter they said there are no rooms available at the Saket Sheraton and tried to offer me another hotel. Arrived at hotel Sheraton Saketh , the poters were pleasantly smily, got my room,...

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Helpful?
Thank Sabinesteinhauer
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to dine in Dakshin at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of...

Reviewed 2 April 2016 via mobile

I just finished a three night stay following a stay in hospital. I wanted a calm, quiet and clean place to recuperate and boy did I get it! The room was classically styled and completely silent! It was so bizarre to have no street noise in a city like New Delhi! Every single staff member was perfectly trained and helpful...

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Helpful?
Thank Keeley R
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Sheraton New Delhi

Address: District Centre | Saket, New Delhi 110017, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: $165 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton New Delhi 5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Sheraton New Delhi Hotel New Delhi
Maurya Sheraton New Delhi
Sheraton Maurya Delhi
Maurya Sheraton Delhi
Sheraton Delhi
Sheraton Maurya New Delhi
Hotel Sheraton Delhi
Hotel Style:
#13 Family Hotel in New Delhi
#16 Luxury Hotel in New Delhi
#18 Business Hotel in New Delhi
#30 Romantic Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton New Delhi staff and other travellers.
20 questions
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Questions? Get answers from Sheraton New Delhi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Please try a pool facing room preferred floor 6 to 8(V good)”
 of 5 bubbles Rajiv1952, 20 Feb 2017 | Read review
“Ask for the Pool View Rooms”
 of 5 bubbles vikrenjen, 15 Feb 2017 | Read review
“Sheraton’s suites, Sheraton Club room and Executive Club room”
 of 5 bubbles RohitSatiVini, 13 Feb 2017 | Read review
“if you are a solo woman traveler- they have the Eva room for women only.”
 of 5 bubbles Harriet11C, 10 Feb 2017 | Read review
“There is a block of rooms considered the "ladies wing" for solo female travelers...quaint but lovely!”
 of 5 bubbles 251mickeyr, 3 Feb 2017 | Read review
5 of 5