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Sheraton New Delhi

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#26 of 703 Hotels in New Delhi
Certificate of Excellence
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Sheraton New Delhi
Sheraton New Delhi
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1,254 Reviews from our TripAdvisor Community

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Showing 1,197: English reviews
Redwood City, California
Level Contributor
3 reviews
3 hotel reviews
Reviewed 2 days ago NEW

The whole staff is great.You get a such warm welcome feels like you are in another Home. Food is great .The Duty Manager Ankit is superb. He goes above and beyond to help you and make the guest comfortable. The way he treat the guest i have never experienced something like that. After checking out he escorted me to my... More 

Helpful?
Thank Varun K
LONDON
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 2 days ago NEW

This was the first time I stayed at the Sheraton New Delhi in Saket. From the moment I arrived at the hotel, the professionalism and service was just brilliant. I was checked in by one of the Sheraton staff members (Pavandeep), he was very polite and very professional. And then another Sheraton staff member escorted me (Vandna) to the room... More 

Review collected in partnership with ITC hotels

Helpful?
Thank AMAN G
Brighton, United Kingdom
2 reviews
Reviewed 4 days ago NEW

Mainance work in rooms kept me awake in the day and staff cleaning rooms and chatting in the corridors very late at night and early morning. Complained to managers but not really interested- felt unrested when left.

Helpful?
Thank Bryan T
Munich, Germany
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 days ago NEW via mobile

I was booking Sheraton as it's now part of Marriott but comparing it with the JW Marriott Mumbai Sahar I was before it's not even coming close to the experience there. Very old furnished rooms, customer service was a nightmare - I was waiting 2 hours until my suitcase got delivered although I wanted to take it by myself where... More 

Helpful?
Thank ManfredS_Bavaria
Italy
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Stayed for 4 nights with a friend and was really nice hotel. Swimming pool is a bit small but nice to have a short break. Had a great massage in spa however it seemed I was allergic to the aromatic oil but it was nice experience there Breakfast is rich with a lot of options and staff at the reception... More 

Helpful?
1 Thank Hass83S
Mumbai (Bombay), India
Level Contributor
48 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 week ago via mobile

This hotel from ITC sheraton is worth staying and value for money . The South Indian restuarant Dakshin , true to its fame , offers excellent food. The professional approach may be not as seen in ITC premier hotels, but very courteous .

Helpful?
1 Thank Bidyut S
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Noisy Project work in rooms above our room started at 9 am and went on until past 8 PM. Kept complaining since 6 PM. None of the staff or Manager could help except hollow promises. Absolutely disappointed.

Helpful?
1 Thank Yajnas A
Bergen, Norway
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 1 week ago

I had an executive room on the 5th floor. The room was OK with adequate amenities. Nothing breathtaking, just a good standard business room. Water bottles were free and there were enough of them. Check in was OK. As usual the attendants are well trained and says yes to most everything, but it is not personal. I am sure it... More 

Helpful?
Thank Carl H
Kingstown, Saint George, Saint Vincent and the Grenadines
Level Contributor
77 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 1 week ago

The Sheraton New Delhi is part of the Club ITC hotels dedicated to being water,carbon and solid waste recycling positive. We arrived during the Divali celebrations to a beautiful floral arrangement of fresh flowers celebrating the festival There was always a welcoming aroma as you entered the hotel,not overpowering but pleasant Though the decor is modern there were a few... More 

Helpful?
Thank Kay B
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. We have made a note of your feedback on carpet and furniture. We assure... More 

Vancouver, Canada
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

Front desk was very slow. Both during check in and check out there was a big line up and jus one staff attending. Until guets got frustraed and demand for addition staff to expedite check in and check out. I was given room 616, after declining to accept a twin bed room. There was renovation work going on the 7th... More 

Helpful?
Thank Hemrajshetty

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Sheraton New Delhi

Address: District Centre | Saket, New Delhi 110017, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: $166 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton New Delhi 5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Sheraton New Delhi Hotel New Delhi
Hotel Sheraton Delhi
Sheraton Maurya Delhi
Sheraton Maurya New Delhi
Maurya Sheraton Delhi
Sheraton Delhi
Maurya Sheraton New Delhi
Hotel Style:
#13 Family Hotel in New Delhi
#16 Luxury Hotel in New Delhi
#18 Business Hotel in New Delhi
#30 Romantic Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton New Delhi staff and other travellers.
14 questions
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Salt Lake City, Utah
over a year ago
North Richland Hills, Texas
2 days ago
New Delhi, India

See all questions (14)

Questions? Get answers from Sheraton New Delhi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont choose this hotel. None of the staff seemed to be empowered to take any action.”
 of 5 bubbles yajnasa, 24 Nov 2016 | Read review
“Pollution in Delhi was so bad that visibility was limited to the point that the view was affected in either direction.”
 of 5 bubbles CarlH408, 23 Nov 2016 | Read review
“There are ongoing renovations on the 7th floor. Avoid rooms on the 6th floor.”
 of 5 bubbles SDG_Seoul, 17 Nov 2016 | Read review
“Room overlooking the pool much nicer than rooms overlooking the dirty streets (go figure!).”
 of 5 bubbles lethalleighm, 13 Nov 2016 | Read review
“if you are a lady traveller, you can book a room on a ladies only floor.”
 of 5 bubbles RobyGlobal, 1 Nov 2016 | Read review
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