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Holiday Inn Express New Delhi International Airport Terminal 3

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Holiday Inn Express New Delhi International Airport Terminal 3
Holiday Inn Express New Delhi International Airport Terminal 3
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456 Reviews from our TripAdvisor Community

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Showing 408: English reviews
Kansas City, Missouri
Reviewed 28 November 2016 via mobile

Oh brother, this place and these people. Paid full price to reserve our room for an overnight stay between flights, only to be told that there were no rooms and WE had messed up by reserving a room in the international wing instead of the domestic wing which apparently makes our reservation null and void. Although they had no trouble...

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3Thank Tamara_Tungate
Utah
Reviewed 28 November 2016

I had booked this hotel because I was arriving on a late international flight and was meeting a tour group at the airport the next morning. When I finally found the hotel (which took some doing because there is no sign, just a couple of guys sitting at a kiosk) I was informed that I could not stay there because...

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1Thank Barbara W
Freehold, New Jersey
Reviewed 27 November 2016

The hotel is convenient, the room was clean, the bed was comfortable and the shower was excellent. Nawab Shah met us and took care of the entire process, which took about 20 minutes. He was professional and very helpful.

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Thank Chris_Travel_Tales
MSP
Reviewed 25 November 2016 via mobile

The staff is what makes this hotel. Nawab is especially kind and helpful. Arrival from an international to another international flight is wonderful. After 'clearing' security and checking in, you can wander the international terminal. However, arriving from the Domestic side can be challenging. You may have to find the Holiday Inn Express phone in the terminal and ask them...

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Thank MN_TravellerMsp
Singapore
Reviewed 21 November 2016 via mobile

We booked to stay as we were taking an international flight the following morning which meant we had to stay in what they call the Domestic Wing - what a shambles. When you arrive to T3 departures you go to Gate1 and into the Visitors area and go to the Hotel phone and call reception where after 3 calls speaking...

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1Thank travellingisus
HotelStaff_01, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear Guest, Thank you for taking out the time to share your experience with us. I have personally looked into your concerns and assure you that necessary corrective actions are being taken. Since the hotel is located inside the airport, we hope you understand the security measures taken at the airport for the safety and well-being of all travelers. Due...

Derby, United Kingdom
Reviewed 18 November 2016

I rated this very good primarily on its convenience for the airport. The hotel is by and large a typical Holiday inn, so you know what yo expect. But as a traveller with a night stopover in Delhi - it is just sooooo welcome to get to your room and not have to take a taxi to get into to...

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Thank Honisoiquimalypense
HotelStaff_01, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear Guest, Thank you for taking out the time to review us on tripadvisor. We are delighted to know that you had a wonderful stay with us during your transit for the New Delhi IGI terminal 3. Thank you for appreciating the rooms, the complimentary WiFi and the express start breakfast served at the great room. We re delighted to...

Reviewed 14 November 2016

Booked 2 rooms 5 days before arrival. We arrived at 7pm to T3, had to of through lounge security to get to phone that directly dials the hotel. I picked the phone, gave my name, and was told I had to walk over to the international side/lounge to use that phone. waled outside and over to the other side of...

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Thank RadicalBMXers
HotelStaff_01, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced at the time of your transit in New Delhi T3. I have looked into your feedback and have discussed the same with our team. Due to security reasons, the hotel is taking baby steps in improving the services expected from a Holiday Inn...

Loughborough, United Kingdom
Reviewed 12 November 2016

Well its a Holiday Inn Express. So stayed because I had a stopover due to connections from a remote part of India. Arriving domestic side the guy on the Holiday Inn stand was more interested in his phone than me. Here is the problem. I needed to be International side. Unlike Nick932 no one came to help me despite me...

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Thank Ricardopronto
HotelStaff_01, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear Guest, Thank you for sharing your feedback with us. We are happy to know that you liked the rooms, the staff at the hotel and had a comfortable stay with us. However, I am disappointed to know that some aspects of your stay did not meet your expectations. I shall personally look into your feedback and discuss the same...

Reviewed 4 November 2016 via mobile

I checked into the hotel so as to avoid the traffic chaos The portering , reception staff were kind , polite and helpful The hotel is claustrophobic and the dining room was dull and soulless. Once in the hotel one feels trapped as one cannot leave without an member of staff escorting you Overall not good value for money not...

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Thank Skmata
HotelStaff_01, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear Guest, Thank you for taking out the time to share your feedback with us. We are disappointed to know that you did not enjoy your stay with us. We would like to take this opportunity to inform you that a comprehensive hotel upgrade plan is underway and we are excited to offer you a better experience than ever before....

Lincolnshire
Reviewed 30 October 2016

We booked a room to cover the gap between flight transfers but required a boarding pass for the onward flight in order to access the hotel however when we arrived the Virgin rep had gone off duty despite it being only 6 pm and there appeared to be no way of getting a boarding pass with the correct stamps. The...

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Thank Nick932
HotelStaff_01, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear Guest, Thank you for choosing to stay with us at Holiday Inn Express New Delhi Int'L Airport during your transit from Delhi Airport T3. Service excellence with the urge to anticipate and comply with guest needs is what we believe in and our team member, Aakash, strives to perform better each and every day. Thank you for appreciating his...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
Official Description (provided by the hotel)
Conveniently located inside the new Terminal 3, the hotel is just a short walk to the departure gates for boarding. The hotel is accessible to travelers from the International Wing Terminal 3 as well as the Domestic Wing Terminal 3. Kindly note that the guest must have a departure flight from Terminal 3 to stay at the hotel. The maximum length of stay for any guest cannot exceed 24 hours and hence the hotel would be able to provide a room only 24 hours prior to the guest's flight. Please note that once the guest checks-in to the hotel, they are not allowed to leave the hotel premises. Guests are advised to mention their flight details while making the reservation for a smooth check-in and check-out. Please call the hotel for escorting assistant to the hotel post security checks at the airport. Passengers taking an onward Intl flight are requested to book their room in the Intl wing and those taking an onward Dom flight are requested to book their room in Dom wing. Guests Checking-in to the domestic wing are requested to approach our airport representative at our desk next to the Airtel phone booths behind Check-in gate number 1 before security. Please call our Duty Manager for more clarifications. ... more   less 

Additional Information about Holiday Inn Express New Delhi International Airport Terminal 3

Address: Level 5 | Indira Gandhi International Airport, New Delhi 110037, India (Formerly Eaton Smart – New Delhi Airport Transit Hotel)
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: $174 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express New Delhi International Airport Terminal 3 3*
Number of rooms: 93
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Here's what travellers have asked, with answers from Holiday Inn Express New Delhi International Airport Terminal 3 staff and other travellers.
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coventry
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?