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Hotel The Royal Plaza

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1,844 Reviews from our TripAdvisor Community

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Showing 1,631: English reviews
Yavatmal, India
Reviewed 19 March 2016 via mobile

When I stayed at Hotel Royal Plaza on Ashoke Road, it was fully booked and therefore, very crowded. It affected service and the check in and check out processes were both very slow. The Bell Desk was also overworked and our luggage took time coming to the room. Since they were sold out, they must obviously be doing something right,...

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Helpful?
Thank Shridhar_Jaju
Raghuwanshi_Abhinav, Revenue Manager at Hotel The Royal Plaza, responded to this review

Dear Guest, Thank you very much for staying with us and I am greatly disheartened that we failed to live up to your expectations as well as our own standards. Please accept my apologies for that. Our young team works tirelessly to ensure each and every guest has a wonderful experience with us and we are very sorry that we...

Mumbai (Bombay), India
Reviewed 18 March 2016

We checked in at 9pm and they still didn't have the room ready. Moreover, they were not even apologetic about it! We had to wait for more than 30 minutes to get the room. we decided to grab a bite in the restaurant while waiting for the rooms and no one was interested in taking the order. Inspite of calling...

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Helpful?
Thank asvidh
Raghuwanshi_Abhinav, Revenue Manager at Hotel The Royal Plaza, responded to this review

Dear Guest, Thank you for sharing your feedback. It is our constant endeavor to provide the best of services to all our guests and that every guest of the hotel is treated with utmost professional care and hospitality. I would like to inform you that we have addressed this matter with the concerned team and certainly hope that none of...

Reviewed 18 March 2016 via mobile

Hotel was good main thing is very near to connaught place rooms were too small daily breakfast is almost same everyday staff was friendly main advantage is sky bar hotel guest doesnt required booking disadvantage was rooms are small overall gud stay

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Helpful?
Thank Kumar T
Raghuwanshi_Abhinav, Revenue Manager at Hotel The Royal Plaza, responded to this review

Dear Guest, Thank you very much for your kind commendation of Hotel The Royal Plaza New Delhi. On the behalf of the management i would like to share with you that our Rooms are under Renovation, it will be a new style rooms in your next visit to us. We are delighted to receive your warm endorsement and my team...

Bilaspur, India
Reviewed 18 March 2016 via mobile

While hotel is good but cuisine served in dinner was less than ordinary, very common menu without taste.Not_value for money.Delux rooms worth @5000/is very small,bathroom matches cattle class...Room service is nice,we can enjoy evening breeze with cocktail in hand in poolside garden. Bell boys are pleasing. If they improve food,it will be a nice stay here at Royal Plaza... SA

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Helpful?
Thank S A
Raghuwanshi_Abhinav, Revenue Manager at Hotel The Royal Plaza, responded to this review

Dear Guest, Thank you for your kind comments and being our guest at Hotel The Royal Plaza, New Delhi. We the team of Hotel The Royal Plaza New Delhi, Thanks you for your detailed feedback. First of all we would like to thank you for your kind Appreciation towards Room Service, Pool side garden & Front Office Bell boys. Your...

Norwich, United Kingdom
Reviewed 17 March 2016

The hotel was clean and staff generally attentive, however the rooms are small and there is a night club on the roof, that's fine as long as you don't mind loud music from 10pm through until 3am every night except Monday evening, by the way the night club is in the nineteenth floor and my room was on the fourteenth!!!!!...

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Helpful?
Thank 14,081,964
Raghuwanshi_Abhinav, Revenue Manager at Hotel The Royal Plaza, responded to this review

Dear Guest, Thank you for sharing your feedback. It is our constant endeavor to provide the best of services to all our guests and that every guest of the hotel is treated with utmost professional care and hospitality. First of all we would like to thank you for your kind appreciation for our Chinese Restaurant & serviced by Anup. I...

Jalandhar, India
Reviewed 16 March 2016 via mobile

This kind of hotel gives bad name to India. This kind of hotel has given India an image of bad management. I had a reservation yesterday but I was asked to go to another hotel despite paying in advance and making a reservation atleast 4-5 days in advance. The most chaotic scene in the hotel lobby as they had over...

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Helpful?
Thank Anurag C
Raghuwanshi_Abhinav, Revenue Manager at Hotel The Royal Plaza, responded to this review

Dear Guest, Thank you very much for staying with us and I am greatly disheartened that we failed to live up to your expectations as well as our own standards. Please accept my apologies for that. Our young team works tirelessly to ensure each and every guest has a wonderful experience with us and we are very sorry that we...

San Francisco, California
Reviewed 15 March 2016

I was very impressed with the lobby and outdoor area of the hotel, as they were quite beautiful. The breakfast buffet was also pretty incredible. One irritating thing was that the wifi didn't work for those in my travel group that paid for it. I also found it quite absurd that in the bathroom in my particular room, there was...

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Helpful?
1Thank Mandy M
Raghuwanshi_Abhinav, Revenue Manager at Hotel The Royal Plaza, responded to this review

Dear Guest, Thank you very much for your kind commendation of Hotel The Royal Plaza New Delhi. We are delighted to receive your warm endorsement and my team joins me thanking you for your kind praise of our services and we all eagerly await your return at your Home. Your Sincerely, Abhinav S. Raghuwanshi Revenue Manager

Bristol, UK
Reviewed 15 March 2016

The location is very good, with easy access to Old Delhi (tube stop a 10 minute walk away), and New Delhi (by car/moto rickshaw). The hotel facilities and décor were above average both in the public areas and the rooms - although our room was nowhere near as grand as the public areas. There were security checks every time we...

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Helpful?
Thank GrahamL
Raghuwanshi_Abhinav, Revenue Manager at Hotel The Royal Plaza, responded to this review

Dear Guest, Thank you for your kind comments and being our guest at Hotel The Royal Plaza, New Delhi. We the team of Hotel The Royal Plaza New Delhi, Thanks you for your feedback. It certainly gives us the opportunity to understand where we are lacking in our services & provides us a big motivation to serve you the best....

Vadodara, India
Reviewed 14 March 2016 via mobile

Must be my 5th or 6th visit to royal plaza thats drags me whenever I am in delhi and think to stay at CP. Place is veey friendly veey good and courteous staff. As always they easily give extended check out for 3 hrs. Provided all needed items like room slippers comb dental and shaving kit alao insured ti check...

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Helpful?
Thank JSS71
Raghuwanshi_Abhinav, Revenue Manager at Hotel The Royal Plaza, responded to this review

Dear Guest, Thank you very much for your kind commendation of Hotel The Royal Plaza New Delhi. We are delighted to receive your warm endorsement and my team joins me thanking you for your kind praise of our services and we all eagerly await your return at your Home. Your Sincerely, Abhinav S. Raghuwanshi Revenue Manager

Croxley Green, United Kingdom
Reviewed 14 March 2016

This hotel does have potential, but for the most part it's run by imbeciles. It takes ages to check in, and even longer to check out, and that's because nobody seems to know what they're doing. Whoever serves you at the check in desk is always calling someone else over to help them understand something. In ten days we visited...

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Helpful?
Thank KarlWiggins
Raghuwanshi_Abhinav, Revenue Manager at Hotel The Royal Plaza, responded to this review

Dear Guest, Thank you for sharing your feedback. It is our constant endeavour to provide the best of services to all our guests and that every guest of the hotel is treated with utmost professional care and hospitality. I would like to inform you that we have addressed this matter with the concerned team and certainly hope that none of...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Lutyen's
Lutyen's
Cuisines: Chinese, Indian, Asian, International
Lord William Tea Lounge
Lord William Tea Lounge
Cuisines: Cafe, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel The Royal Plaza is one of the best luxury boutique hotels in delhi. Superbly located in the heart of city downtown- Connaught Place. The Hotel is minutes away from International Trade Fair Grounds, President House , India Gate, Parliament House. The Hotel is very close to New Delhi Railway Station.Its prime location in the heart of city has made it a commercial and shopping hub for both domestic and international travellers.With three restaurants , bar and night club The Royal Plaza provides excellent dining to suit any palate , in an elegant and inviting ambience.Royal Plaza also has an extensive Health Club and Spa -offering wellness menu with signature treatments and therapies to choose from and a temperature controlled & a eco friendly swimming pool ... more   less 

Additional Information about Hotel The Royal Plaza

Address: 19 Ashoka Road, New Delhi 110001, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: $109 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel The Royal Plaza 4*
Number of rooms: 419
Reservation Options:
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Hotel Style:
#34 Spa Hotel in New Delhi
#40 Luxury Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Hotel The Royal Plaza staff and other travellers.
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Questions? Get answers from Hotel The Royal Plaza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to see the room before you check in.”
 of 5 bubbles venkatesh57, 7 Dec 2016 | Read review
“At check in ask for a room that is not susceptible to noise from the bar”
 of 5 bubbles 800kutluk, 6 Dec 2016 | Read review
“Avoid deluxe rooms”
 of 5 bubbles Krishan_garg, 6 Dec 2016 | Read review
“Too much noise on floors 18 & 19, there is a bar above and the noise/music is unbereable !”
 of 5 bubbles titiritint, 4 Dec 2016 | Read review
“Unless you are in trip where you have to spend just 7-8 sleep hours I don't recommend this hotel.”
 of 5 bubbles maujiKanpur, 2 Dec 2016 | Read review
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