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Hotel Florence

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#95 of 706 Hotels in New Delhi
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Florence
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348 Reviews from our TripAdvisor Community

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Showing 292: English reviews
Winchester, United Kingdom
Reviewed 2 January 2017

The Hotel is great once you get inside, but there is not really anything to do or see for tourists in this area of New Delhi. There is a Metro station nearby, or jump in an Auto or Uber car and go somewhere else to see stuff and eat. Service was a bit hit and miss (mainly miss) but it...

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Helpful?
Thank HantsGirl40
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, GREETINGS FROM FLORENCE HOTELS!! I would like to thank you for taking the time to pen down a constructive review on your stay experience I understand that the overall experience did not meet your expectations. We have taken due consideration of the issues raised by you I would like to take this opportunity to inform you that we...

Bridport, United Kingdom
Reviewed 26 December 2016 via mobile

Broke bones in India and came to recuperate before stitches out. Staff helpful especially as I had only one leg and one arm working properly. Comfortable rooms and pretty good food. Didn't go out much or far but good situation near Karol Bagh and huge madly overcrowded street stalls. Will stay here on next trip to India

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Helpful?
Thank Sheen W
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Greetings from Florence Hotels!!! Thank you for taking the time to write about us on Trip Advisor following your experience with us. I am glad to know that you had a pleasant stay. Your words of appreciation have been shared with our team and they are enthused to know that their efforts have been appreciated by you. We...

London, UK
Reviewed 18 December 2016 via mobile

Hotel was adequate, good internet. Breakfast is quite poor very little choice, also despite many staff standing idle when I ordered a coke they said they had run out and made no efforts to acquire despite shops very close by. Definitely room for improvement on the service front.

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Helpful?
Thank rosie22London_UK
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, GREETINGS FROM FLORENCE HOTELS!! I would like to thank you for taking the time to pen down a constructive review on your stay experience that will only enable us to serve our guests better. We have taken due consideration of the issues raised by you with regards to the F&B service staff not being able to serve you...

Chennai
Reviewed 14 December 2016 via mobile

Hotel was good, every mentioned as per services such as hot water, neat toilet, were provided. Felt breakfast could have been better planned. The approach to the hotel is very congested with heavy traffic. On the stay was value for money

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Helpful?
Thank BlueChennai
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, GREETINGS FROM FLORENCE HOTELS!!! Thank you very much for taking your valuable time and giving us great feedback on your recent stay with us at The Florence New Delhi We are delighted to know that you had a wonderful stay and enjoyed with the hotel facilities and services. We look forward to seeing you again during your next...

London
Reviewed 8 December 2016 via mobile

Overnight stay in central Delhi, right in the middle of Karol Bagh Market. Good sized room, reasonable shower. Modern restaurant on fourth floor served an excellent breakfast and good choice for tasty and well cooked evening meal. Bank opposite.

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Helpful?
Thank E B
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, GREETINGS FROM FLORENCE HOTELS!!! Thank you very much for taking your valuable time and giving us great feedback on your recent stay with us at The Florence New Delhi We are delighted to know that you had a wonderful stay and enjoyed with the hotel facilities and services. We look forward to seeing you again during your next...

B.C.
Reviewed 3 December 2016

We stayed at the hotel Nov. 17 and 30, 2016. It was a nice, clean, large and modern room. The restaurant on the top floor was very handy. The food was good and prices were reasonable. The breakfast buffet was good. I've read the other comments about the staff being kind and friendly, but that was not our experience. Some...

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Helpful?
Thank WFS
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Greetings from Florence Hotels!!! Thank you for your feedback further to your recent stay with us. Florence Hotels are known for providing exceptional services for all our valued guests. Therefore it is indeed concerning that we were not able to delight you during your stay. Please be assured that all the feedback provided by you has been shared...

Reviewed 1 December 2016 via mobile

Small hotel, relatively clean, bit noisy. Nice roof top restaurant. Breakfast OK. Metro station at reach, but overall area rather dirty. Accept credit card, which is an advantage in times of cash reforms. For those without experience of India may be a bit of cultural shock...

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Helpful?
Thank Frank R
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Thank you for your positive comments, we firmly believe that listening to our guests and responding to their needs is the key to genuine service and hospitality. Good to hear you received our best services from our team, and we shall look forward to seeing you on your next visit to Florence Hotels New Delhi Best Regards Sanjeev...

Reviewed 29 October 2016

The hotel is very good for 2 nights. We went two times to this hotel. It's very clean and the staff were so kind. The hotelroom looks very good and beautiful. It seems like a suite. The breakfast had not much choice, but it was oke.

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Helpful?
Thank Sharayda J
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Valued Guest, Thank you for taking the time to review your stay with us. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We do hope you give us an opportunity to serve you again and we look forward to having you'll back. With best...

Mumbai (Bombay), India
Reviewed 12 October 2016

Overall 4/5 to this place as it fulfills all your requirement which you see in 1 decent hotel. Try booking through aggregator for best deal. More business friendly as connectivity to Pragati maidan via metro is good. Also for airport you get direct bus and metro (need to change @ Rsjiv chowk for airport express). Food up to the mark...

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Helpful?
Thank Kunalymumbai
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, GREETINGS FROM FLORENCE HOTELS!!! Thank you very much for taking your valuable time and giving us great feedback on your recent stay with us at The Florence New Delhi We are delighted to know that you had a wonderful stay and enjoyed with the hotel facilities and services. We look forward to seeing you again during your next...

Reading, England, United Kingdom
Reviewed 5 October 2016 via mobile

The hotel itself is lovely. The rooms are large with good aircon and bathrooms. The beds are huge and the food in the restaurant is very good and the staff are helpful and friendly. The location is Karol Bagh leaves a lot to be desired as it is a very busy local market area. It is a good 10-15 minutes...

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Helpful?
Thank Pat G
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Valued Guest, Thank you for taking the time to review your stay with us. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We do hope you give us an opportunity to serve you again and we look forward to having you'll back. With best...

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Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Amongst the finest downtown hotels located in the heart of the city. At the Hotel Florence, you are looked after by the people who respect and value the word "Hospitality." Situated just minutes away from the city centre, world class shopping and prime business districts, Hotel Florence is a haven of tranquil elegance located amidst the vibrant city of Delhi. Choose from our full service well appointed, tastefully designed Executive Rooms, Premium rooms, & Deluxe rooms. Free Wifi ... more   less 

Additional Information about Hotel Florence

Address: 2719 Bank Street | Karol Bagh, New Delhi 110005, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: $62 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Florence 3*
Number of rooms: 24
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Also Known As:
Florence Hotel New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Florence staff and other travellers.
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check room before accepting to avoid room with pillars inside and see if night lamp is available.”
 of 5 bubbles 988nicks, 15 Mar 2017 | Read review
“304 was a smaller twin room. 307 is extra large room with king size bed”
 of 5 bubbles 123Halcyon, 7 Jan 2017 | Read review
“Choose a room with a bigger bathroom”
 of 5 bubbles IanG52, 4 Oct 2016 | Read review
“great hotel and room was clean”
 of 5 bubbles 45prabhakaran, 4 Aug 2016 | Read review
“room service excellent”
 of 5 bubbles sureshkumar5248, 7 Jul 2016 | Read review
5 of 5