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Hotel Florence

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#107 of 704 Hotels in New Delhi
Certificate of Excellence
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327 Reviews from our TripAdvisor Community

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Showing 278: English reviews
London
Reviewed 3 days ago NEWvia mobile

Overnight stay in central Delhi, right in the middle of Karol Bagh Market. Good sized room, reasonable shower. Modern restaurant on fourth floor served an excellent breakfast and good choice for tasty and well cooked evening meal. Bank opposite.

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Helpful?
Thank E B
B.C.
Reviewed 1 week ago

We stayed at the hotel Nov. 17 and 30, 2016. It was a nice, clean, large and modern room. The restaurant on the top floor was very handy. The food was good and prices were reasonable. The breakfast buffet was good. I've read the other comments about the staff being kind and friendly, but that was not our experience. Some...

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Thank WFS
Reviewed 1 week ago via mobile

Small hotel, relatively clean, bit noisy. Nice roof top restaurant. Breakfast OK. Metro station at reach, but overall area rather dirty. Accept credit card, which is an advantage in times of cash reforms. For those without experience of India may be a bit of cultural shock...

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Thank Frank R
Reviewed 29 October 2016

The hotel is very good for 2 nights. We went two times to this hotel. It's very clean and the staff were so kind. The hotelroom looks very good and beautiful. It seems like a suite. The breakfast had not much choice, but it was oke.

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Helpful?
Thank Sharayda J
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Valued Guest, Thank you for taking the time to review your stay with us. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We do hope you give us an opportunity to serve you again and we look forward to having you'll back. With best...

Mumbai (Bombay), India
Reviewed 12 October 2016

Overall 4/5 to this place as it fulfills all your requirement which you see in 1 decent hotel. Try booking through aggregator for best deal. More business friendly as connectivity to Pragati maidan via metro is good. Also for airport you get direct bus and metro (need to change @ Rsjiv chowk for airport express). Food up to the mark...

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Helpful?
Thank Kunalymumbai
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, GREETINGS FROM FLORENCE HOTELS!!! Thank you very much for taking your valuable time and giving us great feedback on your recent stay with us at The Florence New Delhi We are delighted to know that you had a wonderful stay and enjoyed with the hotel facilities and services. We look forward to seeing you again during your next...

Reading, England, United Kingdom
Reviewed 5 October 2016 via mobile

The hotel itself is lovely. The rooms are large with good aircon and bathrooms. The beds are huge and the food in the restaurant is very good and the staff are helpful and friendly. The location is Karol Bagh leaves a lot to be desired as it is a very busy local market area. It is a good 10-15 minutes...

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Helpful?
Thank Pat G
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Valued Guest, Thank you for taking the time to review your stay with us. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We do hope you give us an opportunity to serve you again and we look forward to having you'll back. With best...

Reading, England, United Kingdom
Reviewed 5 October 2016

The hotel Florence offers comfortable and clean rooms with modern decor. We found the Restaurant offered very good Indian food and we used it for dinner. The staff were great and very helpful so I have to give the hotel itself a good review. The location however was really unpleasant. We were looking for our first Indian experience and our...

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Thank Ian G
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Valued Guest, Greetings from Florence!!! Thank you for taking the time to review your stay with us. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We do hope you give us an opportunity to serve you again and we look forward to having you'll...

Genoa, Italy
Reviewed 27 September 2016 via mobile

The hotel room and bathroom were very clean and updated. Our room was isolated pretty well from outside noise (I think it's impossible to not hear cars honking in India), but what really bothered us and kept us from getting a good rest was the noise from inside the hotel. The room door did not block out any noise whatsoever...

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Thank MichelleLanspa
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Greetings from Florence Hotels!!! Thank you for your feedback further to your recent stay with us. Florence Hotels are known for providing exceptional services for all our valued guests. Therefore it is indeed concerning that we were not able to delight you during your stay. Please be assured that all the feedback provided by you has been shared...

Reviewed 27 September 2016 via mobile

I stayed here twice recently and the rooms were both clean and comfortable. I needed to go out and the hotel arranged a taxi quickly for me. I ate in the restaurant and the food was perfectly fine. Good experience all round.

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Helpful?
Thank John P
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Greetings from Florence Hotels!!! Thank you for taking the time to write about us on Trip Advisor following your experience with us. I am glad to know that you had a pleasant stay. Your words of appreciation have been shared with our team and they are enthused to know that their efforts have been appreciated by you. We...

Reviewed 25 September 2016 via mobile

A fairly OK hotel. Clean and neat inside. Frontage is not very welcoming. Pictures on the net do not tell you about the outside. Situated in a shabby area of Delhi. The staff are very friendly and helpful.

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Thank Ahmed B
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Thank you for your positive comments and we are delighted that our staff were able to make you feel at home! We firmly believe that listening to our guests and responding to their needs is the key to genuine service and hospitality. Good to hear you received our best services from our team, and we shall look forward...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Amongst the finest downtown hotels located in the heart of the city. At the Hotel Florence, you are looked after by the people who respect and value the word "Hospitality." Situated just minutes away from the city centre, world class shopping and prime business districts, Hotel Florence is a haven of tranquil elegance located amidst the vibrant city of Delhi. Choose from our full service well appointed, tastefully designed Executive Rooms, Premium rooms, & Deluxe rooms. Free Wifi ... more   less 

Additional Information about Hotel Florence

Address: 2719 Bank Street | Karol Bagh, New Delhi 110005, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: $68 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Florence 3*
Number of rooms: 24
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Also Known As:
Florence Hotel New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Florence staff and other travellers.
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Melbourne, Australia
Richmond Hill, Canada
2 months ago

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Questions? Get answers from Hotel Florence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room with a bigger bathroom”
 of 5 bubbles IanG52, 4 Oct 2016 | Read review
“great hotel and room was clean”
 of 5 bubbles 45prabhakaran, 4 Aug 2016 | Read review
“room service excellent”
 of 5 bubbles sureshkumar5248, 7 Jul 2016 | Read review
“nice rooms view”
 of 5 bubbles sowmyadevi563, 6 Jul 2016 | Read review
“ask for market facing room so thgat you can have a view of the market from the window( although some nose is there)”
 of 5 bubbles Goan44, 23 Apr 2016 | Read review
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