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Swan's Cay Hotel

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118 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Panama City, Panama
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 January 2016

Old construction, but well conserved. Very well located in the center of the isle. We had a room for 5 persons which was clean. Quality of sleep was good. Breakfast included and was ok. Little delay on towel services but not a big issue. Interestingly, the hotel has a nice pool.

1 Thank Nelson R
Queens, New York
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 April 2015 via mobile

My boyfriend and I stayed here for a while during our trip to Panama. The hotel is clean, secure and had very friendly staff. The breakfast was pretty good, but the restaurant was always closed. Close to all the stores and restaurants in town so the area can get noisy, but it was quiet while we were there. The hotel... More 

Thank Lynnette G
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 April 2015 via mobile

Me and my husband came to Panama for our honeymoon vacation, and looked for a good classy hotel, that we can rest in, and found out that this place is much more than we expected! We received a lovely room with very comfortable king size bed, balcony, big and clean bathroom with big shower, and 2 swans made out of... More 

Thank Noa A
Davenport, Washington
Level Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 19 March 2015

We stayed here 3 nights. We paid $88.00 per night. The pool was really nice and cold. The rooms were okay. & big. The bed was comfortable . Good location. The breakfast was skimpy. And you hoped there would be food left when you got there to eat. The price was high in our book & the hotel needs some... More 

Thank srborden57
Level Contributor
164 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 18 March 2015

Stayed here as part of a group and think this is one of the few options in Bocas Town suitable for large groups. It's close to the main things like restaurants and boats to the mainland. The closest beach (Sandfly Beach, polluted and nothing special) is about 10-15 minutes walk. The place looks rather old but the central areas with... More 

Thank ArtistheP
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 12 March 2015 via mobile

Room smelled of smoke, price for breakfast changed after eating, easily heard music from nearby bar inside the room. The staff was less than helpful and the rules kept changing. There seems to be endless hotel options in bocas, I'd stay somewhere else.

1 Thank Evan S

Travellers are raving about these Bocas Town hotels

1 review
Reviewed 12 February 2015

1st night, no hot water for shower, didn't come on until morning. Power & wifi went off mid morning of 1st morning at hotel, so there was no WiFi. I was in the middle of trying to book hotel at next destination. 2nd night, all of the water stopped from sink & toilet. Sick on stomach & have to get... More 

Thank Darlene W
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 February 2015 via mobile

Better than we expect, room is small but functional. Compare with the Caribbean suites we were before, it is much better value and half the price. I recommend it. Only one off, the mattress is as hard as marble. And the front desk does not give you advise on excursions.

Thank laurence b
Hotel S, Director de Relaciones Públicas at Swan's Cay Hotel, responded to this review
Google Translation

Nos agrada escuchar que paso una buena experiencia con nosotros. Los detalles a mejorar serán corregidos. More 

1 review
Reviewed 8 January 2015

We were 7 people and we got a huge room full of beds, everything is super clean and the price was more than affordable. Half of us left earlier than the rest and they let us stay in the big room maintaining the price per person, very cool people that work there! Oh, and the girl at the front door... More 

Thank Gonzalo A
Hotel S, Director de Relaciones Públicas at Swan's Cay Hotel, responded to this review
Google Translation

Muchas gracias por sus amables comentarios, son la motivación para continuar realizando las cosas bien! los esperamos en su próxima... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 December 2014 via mobile

We stayed here for only one night and the room we got which was in their other building across the street, was clean and spacious. The wifi worked quite ok in the room but would just "die" occasionally. The breakfast however was terrible. The only eatable thing being their American pancakes. Really poor.

Thank Arsalan M
Hotel S, Director de Relaciones Públicas at Swan's Cay Hotel, responded to this review
Google Translation

Muchas gracias por sus comentarios, sentimos mucho que su experiencia con el desayuno no fuese la mejor, tomaremos en cuenta... More 

58 photos of this hotel

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Hotel & Grounds (21)
Pool/Beach Area (2)
Room/Suite (5)
View from Room (2)
Other (11)

Management photos: Courtesy of the property manager

All Management Photos (17)
Hotel & Grounds (3)
Room/Suite (10)
Dining (2)
Pool/Beach Area (2)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Hotel Swan 's Cay is located on Main Street where it has a great advantage where it is accessible to all facilities and shops, offers elegant and comfortable rooms with private bathroom , air conditioners , televisions , safe , mini fridge and access to high speed internet , we have rooms for couples and families. Definitely the best place to enjoy a relaxing holiday. ... more   less 

Additional Information about Swan's Cay Hotel

Address: 3rd Street | Main Street, Bocas Town, Bocas Del Toro, Bocas Town, Isla Colon, Panama
Region: Panama > Bocas del Toro Province > Isla Colon > Bocas Town
Price Range: $101 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Swan's Cay Hotel 2.5*
Number of rooms: 49
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Also Known As:
Swan's Cay Hotel Bocas Del Toro, Panama - Bocas Town
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Questions & Answers

Here's what travellers have asked, with answers from Swan's Cay Hotel staff and other travellers.
3 questions
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Questions? Get answers from Swan's Cay Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room by the pool which was nice for us”
 of 5 bubbles srborden57, 18 Mar 2015 | Read review
“Room with view to the main street are the best”
 of 5 bubbles RoyAM1966, 30 Jun 2014 | Read review
“Sorry I am not sure what would help. We were on an outside room and if the pool was in shape that would be one view.”
 of 5 bubbles 780barbaram, 19 Mar 2014 | Read review
“We stayed at room123 on the first floor; if at the time of your stay there are kids making too much noise while having fun in the pool I'd say the room exactly above it on the second floor would be a better choice, as it is a little farther up. Also rooms not near the pool are less likely to have the mold problem.”
 of 5 bubbles elainea840, 18 Jan 2014 | Read review
“Don't stay here”
 of 5 bubbles sherrys2014, 2 Jan 2014 | Read review
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