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The Lalu Sun Moon Lake

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358 Reviews from our TripAdvisor Community

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Showing 202: English reviews
Malaysia
Reviewed 28 January 2016

You have the best view of the lake from the hotel. We had the corner room facing the lake so it was fantastic waking up to the peaceful lake overlooking the mountains. The hotel itself is pretty dated and old and it does take a good photograph but the rooms and the hotel grounds are in need of a refurbishment...

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Helpful?
Thank coolchique
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear coolchique, Warm greetings from the Lalu and would like to thank you for your feedback. We are very happy to hear that you have enjoyed our Hospitality and our Hotel Associates have once again shined in what we are known for which is providing Top Quality Service for our guests. Pertaining to your comments on the Hotel itself, we...

Reviewed 25 January 2016 via mobile

Staff was very helpful especially Bass at the bar who was so genuine and helpful. I have seen lots of good bartenders but she is exceptional and she will be reason we want to come back to this hotel next time. Food was exceptional and location was the best. You can see most of sun moon river from here. Room...

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Helpful?
Thank Kelvin L
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear Kevin L: Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan

Reviewed 23 January 2016 via mobile

The hotel is nice.The food in the Chinese restaurant also nice.The hotel is big will get lose.They was some event will like piano at the bar.We can borrow the disc or book from the library.Very relax see the sun moon lake view with the music from the disc we borrow and a cup of coffee from the bar.

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Helpful?
1Thank Cheng X
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear Cheng X: Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan

los angeles
Reviewed 12 January 2016

The hotel is very well run with excellent staff. The room we had was gorgeous, facing the lake. Had dinner at the chinese restaurant and the food was well made and actually quite reasonable too. Too bad we only stayed one night! Next time, i want to stay longer!

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Helpful?
Thank selos10
WillieL00, 業者 at The Lalu Sun Moon Lake, responded to this review

Dear selos10, Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan

Taiwan
Reviewed 8 January 2016

stunning setting and location, great design and facilities, the rooms are tastefully done and extremely soothing. Perfect for families and the staff is very friendly and helpful. the only draw back is the never ending air pollution in Taiwan so most days the setting (which should be beautiful) is shrouded in smog. This is by far THE best place on...

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Helpful?
Thank bamboosten
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear Bamboosten, Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan

Singapore
Reviewed 7 January 2016

This was our second trip to Lalu within the year. Was previously there in March of 2015 as well (they provide you with what you need for your baby. All very efficient). Got to say, some parts of it are feeling just a bit weary perhaps from the wet weather there and the extensive use of wood. However, it was...

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Helpful?
Thank MT2163
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear MT2163, Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan

Stavanger
Reviewed 6 January 2016

We spent two nights at The Lalu in Taiwan, and it was the most wonderful hotel we ever visited! We had travelled 12 days in Taiwan, an exciting and beautiful country, but the last two days at the Lalu was the top of the trip!

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1Thank GrandmaStavanger
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear GrandmaStavanger, Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan

Murcia, Spain
Reviewed 3 January 2016

All staff were courteous from the moment we arrived. Good explanation of amenities and how things worked in the room. Mosquito spray found when we were bitten on the evening stroll, and when caught in a heavy cloud burst greater at reception by staff who provided towels for us to dry off and offered to get us some hot tea....

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Helpful?
Thank YvonneCR2014
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear YvonneCR2014, Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan

Hamburg, Germany
Reviewed 1 January 2016

Stayed one night at this superb hotel - my room overlooked the lake and had a large balcony. Lovely room, excellent service and everything was tastefully furnished and decorated. Breakfast was amazing - I have never seen such a large selection of international food. I had dinner in the (Taiwanese) Restaurant - there are several - and the service, menu...

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Helpful?
Thank Pat931
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear Pat931, Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan

Sydney, Australia
Reviewed 24 December 2015 via mobile

Before staying overnight at the Lalu, I wasn't particularly impressed with the Sun Moon Lake..... but the Lake was an incredible experience when seen from this hotel. The service was impeccable as was the room. The staff were attentive and food outstanding!

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Helpful?
Thank MazV
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear MazV, First of all, thank you for your comments and glad that you have enjoyed your stay at The Lalu Sun Moon Lake, Taiwan. We look forwrd to welcome you back To the Lalu for yet another exciting holiday in Sun Moon Lake. Stanley Cheong Deputy General Manger

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff

Additional Information about The Lalu Sun Moon Lake

Address: No.142 Jungshing Road, Yuchr Shiang Nantou, Nantou 555, Taiwan
Region: Taiwan > Nantou
Price Range: $596 - $1,152 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Lalu Sun Moon Lake 5*
Number of rooms: 96
Reservation Options:
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Also Known As:
The Lalu Sun Moon Lake Hotel Nantou
Lalu Sun Moon Lake Nantou
Lalu Sun Moon Lake Hotel
The Lalu Sun Moon Lake Taiwan/Nantou
Hotel Style:
#2 Family Hotel in Nantou
#3 Spa Hotel in Nantou
#3 Luxury Hotel in Nantou
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Questions & Answers

Here's what travellers have asked, with answers from The Lalu Sun Moon Lake staff and other travellers.
2 questions
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Questions? Get answers from The Lalu Sun Moon Lake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor lake view suites”
  • Private pier during day time
  • View from the room
  • Private pier in the hotel
  • Lakside suite
 of 5 bubbles MokeyMokey, 7 Nov 2016 | Read review
“A lake view room is a must.”
 of 5 bubbles 230yenh, 19 Sep 2016 | Read review
“Don't forget your mosquito repellent.”
 of 5 bubbles Kimcheemiso, 23 Aug 2016 | Read review
“I would splurge a little and get junior suite instead of the entry level room, you would appreciate the extra room.”
 of 5 bubbles NickyM536, 23 Jul 2016 | Read review
“first floor rooms has private yards and easy access to the pool. View not as nice, get blocked by trees in the yard.”
 of 5 bubbles L7779CYlisak, 11 May 2016 | Read review
5 of 5
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