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The Lalu Sun Moon Lake

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368 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Reviewed 9 October 2016 via mobile

The Lalu Sun Moon Lake is a hotel full of history and is located on Sun Moon Lake's Lalu Peninsula. This place used to be a headquarter for the Japanese Generals; once Taiwan declared independency, Chiang Kai Shek made this his travel accommodation. Take a high speed rail for about an hour from Taipei Train Station to Taichung Train Station....

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Helpful?
Thank winifredd2016
TheLaluOfficial, 經理 at The Lalu Sun Moon Lake, responded to this review

Dear winifredd2016 Thank you for your lovely review! We are flattered to know that you had such a great time with us. It is also nice to hear that you are satisfied with the history of The Lalu, which has been adopted by Kerry Hill as one of the elements of the architecture. We are proud to be on your...

Fort Lee, New Jersey, United States
Reviewed 19 September 2016

My sister and I stayed here for one night and we fell in love with it the moment we stepped in. The staff is courteous, friendly and professional. They smile and say hi whenever they pass by. There was never a bad experience or we found anything lacking in service during our stay. We booked a room with the lake...

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Helpful?
Thank Yen H
Management response:

Dear Yen H: Thank you for your lovely comment! We are thrilled to know that our service, cuisine, SPA and the lake view suite were marvelous for you! Also, it's such a pleasure to learn that you and your sister love our infinity pool. Your recognition means a lot to us, we will definitely share your compliment with our team...

Reviewed 8 September 2016 via mobile

A hotel with simple yet elegant design. Although a bit dated. The is a flight of steps leading to the lakeside footpath, which is very convenient for guests. The service is excellent. Food is great. The infinity pool is beautiful.

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Helpful?
Thank Eric H
Management response:

Dear Eric H: Thank you for leaving us a fantastic review and sharing your Lalu experience with us! We are thrilled to know that you enjoyed your stay here and felt comfortable with our service and design. Your compliments will be shared with our team and keep us motivated. We sincerely look forward to having you back in the near...

Sydney
Reviewed 23 August 2016

In my book, Sun Moon Lake is one of the most beautiful places in the world. THe Lalu is THE hotel to stay there. The hotel is well designed with every room looking into Sun Moon Lake. The rooms are enormous, decorated in South Asian style with lots of wood. Although it is slightly dated and without the latest technology,...

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Helpful?
Thank Kimcheemiso
Management response:

Dear Kimcheemiso: Thank you for leaving us an uplifting review! We are flattered to have your high recognition in so many aspects, especially our mouth-watering delicacies and tranquil library. Besides, we are truly sorry that our house keeping did not meet your expectation, we have provided your feedback to the related department to ensure that the room quality will be...

Reviewed 26 July 2016 via mobile

It's one of the best hotels around the Sun Moon Lake. Great service, good food, nice view to the lake. Super friendly hotel staff, absolutely gorgeous. They have a nice outdoor swimming pool. Good place to stay.

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Helpful?
Thank Andrew S
Management response:

Dear Andrew S, thank you for giving us an uplifting review! We are thrilled to know that our service and exclusive view of Sun Moon Lake impressed you. Indeed, we are proud of our well-trained staffs taking good care of all our guests. Your recognition has been shared with our them, and this is definitely the best motivation for us!...

Sydney, Australia
Reviewed 24 July 2016

Not known to a lot of people but Lalu is one of my favorite hidden treasures. There are lots of hotels in sun moon lake but this is by far the most tranquil and luxurious. It is surrounded by lake and mountains with an amazing pool. It's a bit of a treat as we came here for my father's 70th...

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Thank Nicky C
Management response:

Dear Nicky C: Thank you for giving us this fantastic review! We are flattered that you would like to take your time sharing so many details with us! It is awesome to know that you enjoyed your stay here and indeed, we are proud that we provide such a special hotel experience, from mouth-watering cuisine to SPA getaway, making our...

Bengaluru, India
Reviewed 21 July 2016

If there be bliss on earth - it is this it is this! It takes some effort getting to Lalu. But once you are here- it is a slice of paradise. I was attending a wedding and felt bad that I couldnt spend time in my room! The all rich wooden texture with a fireplace, a large balcony overlooking the...

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Thank Aditi J
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear Aditi J: Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan

Reviewed 27 June 2016 via mobile

An amazing hotel, superb service, fantastic view, great food! Worth every penny! Been there few times, every time is a new great experience. Highly recommend to every one. True gem in Taiwanese highland

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Thank Antonio J
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear Antonio J: Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan

Reviewed 26 June 2016

The Lalu is a top class establishment and certainly should be a place you visit once in your life. It is the perfect place if you are in Taiwan to escape the city and spend some time in a peaceful sanctuary where you can just enjoy nature and rest your body. Each room is quite large, one side is the...

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Thank drdaz888
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear drdaz888: Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan

Hong Kong, China
Reviewed 22 May 2016

Hotel located right in front of Sun Moon Lake. My room has a large balcony to enjoy the breathtaking lake view. Room is spacious with a real fire place. Package includes dinner and breakfast which are good. Japanese diner during weekend too. A very beautiful hotel. However, there are many stairs in the hotel and not all with elevators. Very...

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Helpful?
Thank catchau
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear Catchau: Thank you very much for choosing The Lalu to enjoy your holidays.. In your comments, you specifically point out that some areas are unable to access directly by elevator; in this case, we are very happy to provide an alternative route and escort guests to the place they desired. In addition, sound proofing will be our priority in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Breakfast included
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff

Additional Information about The Lalu Sun Moon Lake

Address: No.142 Jungshing Road, Yuchr Shiang Nantou, Nantou 555, Taiwan
Region: Taiwan > Nantou
Price Range: $587 - $1,210 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Lalu Sun Moon Lake 5*
Number of rooms: 96
Reservation Options:
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Also Known As:
The Lalu Sun Moon Lake Hotel Nantou
Lalu Sun Moon Lake Nantou
Lalu Sun Moon Lake Hotel
The Lalu Sun Moon Lake Taiwan/Nantou
Hotel Style:
#2 Family Hotel in Nantou
#3 Luxury Hotel in Nantou
#3 Spa Hotel in Nantou
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Questions & Answers

Here's what travellers have asked, with answers from The Lalu Sun Moon Lake staff and other travellers.
2 questions
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Questions? Get answers from The Lalu Sun Moon Lake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best view in Taiwan”
 of 5 bubbles Skuo77, 4 Jan 2017 | Read review
“High floor lake view suites”
  • Private pier in the hotel
  • View from the room
  • Lakside suite
  • Private pier during day time
 of 5 bubbles MokeyMok, 7 Nov 2016 | Read review
“A lake view room is a must.”
 of 5 bubbles 230yenh, 19 Sep 2016 | Read review
“Don't forget your mosquito repellent.”
 of 5 bubbles Kimcheemiso, 23 Aug 2016 | Read review
“I would splurge a little and get junior suite instead of the entry level room, you would appreciate the extra room.”
 of 5 bubbles NickyM536, 23 Jul 2016 | Read review
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