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The Richforest Hotel-Sun Moon Lake

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The Richforest Hotel-Sun Moon Lake
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117 Reviews from our TripAdvisor Community

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Showing 45: English reviews
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Singapore, Singapore
Reviewed 2 weeks ago

It was our first time in Sun Moon Lake and we chose to stay in The Richforest Hotel. This hotel was built using Chinese cypress woods. It had very nice smell and calming effect. We stayed in the Deluxe Family Room. The room had a balcony with lake view. We could fish from the balcony. The night market in Sun...

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Helpful?
Thank Patsy A
CINDYWU104, 經理 at The Richforest Hotel-Sun Moon Lake, responded to this review

Thank you for choosing to stay with us and giving us your feedback. It has been our pleasure to be of service to you. We look forward to welcoming you back.

Bangkok, Thailand
Reviewed 5 January 2017

Hotel is only a few minutes walk from Ita Thou pier and is right next to the lake. We got complimentary upgrade to the presidential suite given that one of the lake view rooms we booked got water damage and was changed to "mountain" view which is actually a parking lot view. The suite is huge with 2 large beds...

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Helpful?
Thank acekml
CINDYWU104, 經理 at The Richforest Hotel-Sun Moon Lake, responded to this review

Thank you for choosing to stay with as. your valued answers will not only help us measure up to your expectations but also assist us to maintain and improve our service. it has been our pleasure to be of service to you on this occasion and we look dorward to welcoming you back. Thank you.

taipei
Reviewed 28 December 2016

Overall, This hotel is highly recommended, Hotel was totally made out of logs and woods to have a cozy and total relaxation feeling. They have arguably the greatest view of the lake from your room, Room and bed is quite spacious, with modern bathroom to make your stay more comfortable. We have some small issues though with this hotel, breakfast...

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Helpful?
Thank cool_warren
CINDYWU104, 經理 at The Richforest Hotel-Sun Moon Lake, responded to this review

First of all we have to thank you for your recognition and support to RICHFOREST HOTEL. The any suggestion from our customer is our motivation of improvement. We value your suggestions. We have to say sorry about the problem you raised, about the dinner, we will improve the quality of our restaurant.Thank you for your feedback, and we hope you...

Singapore, Singapore
Reviewed 24 November 2016

Stylish hotel and impressive rooms and great lakeview. Very suitable for family travel. The seaview double bed room we had was huge and it is a bit of unnecessary and it had a bit of unpleasant smell in the beginning. The mountain view room we booked with twin beds was very cozy and warm feeling. Highly recommend.

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Helpful?
Thank Cherie X
CINDYWU104, 經理 at The Richforest Hotel-Sun Moon Lake, responded to this review

Thank you for choosing to stay with as. your valued answers will not only help us measure up to your expectations but also assist us to maintain and improve our service. it has been our pleasure to be of service to you on this occasion and we look forward to welcoming you back. Thank you.

Paris, France
Reviewed 21 November 2016

This hotel is facing the lake and offers a good view if your room is on the right side. This hotel is wooden made and so very noisy. You can ear all your room neighbors, right, left and right above your head snoring, speaking, walking... Mattress is good and room size is correct even if it is a bit old....

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Helpful?
Thank B_Liv2012
CINDYWU104, 經理 at The Richforest Hotel-Sun Moon Lake, responded to this review

Thank you for your feedback and choosing to stay with us. Please accept our most sincere apologies for the inconvenience caused. We will improve the quality of our restaurant and strive to do better. Hope every guest have more comfortable stay. hope you can give us another chance to give you the best hotel service. We are looking forward to...

Vienna, Austria
Reviewed 2 November 2016

Honestly, this was first day of real relaxation in Taiwan. You can sit in your giant room and simply watch the water traffic on the lake. My wife did twenty laps in the pool - but is pretty cold water probably for those enjoying a sauna in the morning or evening. The best thing is to cruise around the lake...

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Helpful?
Thank Karl046
CINDYWU104, 經理 at The Richforest Hotel-Sun Moon Lake, responded to this review

We would like to thank you for your valuable comments. In the future, the hotel will provide you with better service and safe and comfortable living environment. We hope that we will serve you again in the near future.Thank you.

Manila, Philippines
Reviewed 26 October 2016

Rooms have a veranda where you can have a great view of the lake. Very spacious rooms with two large (queen size) beds and full of amenities, great internet speed that allows you to post your pics instantly in fb or other media. Buffet breakfast is also superb. Really a very relaxing stay.

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Helpful?
Thank RBG88
CINDYWU104, 經理 at The Richforest Hotel-Sun Moon Lake, responded to this review

Thank you for your feedback. we will strive to do better, and hope every guest have more comfortable stay. Thank you for choosing therichforest hotel, looking forward to seeing you again

Tel Aviv District, Israel
Reviewed 21 October 2016

This is certainly one of the best hotels mostly because of the veranda looking out to the lake, but not only. The rooms are great , they are large with two king size beds, parquet floors and everything required for a relaxing stay. Bathroom neat with shower and bathtub. Did I mention the balcony? Breakfast is good with a wide...

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Helpful?
Thank Amnon F
CINDYWU104, 經理 at The Richforest Hotel-Sun Moon Lake, responded to this review

We would like to thank you for your valuable comments. In the future, the hotel will provide you with better service and safe and comfortable living environment. We hope that we will serve you again in the near future.

Reviewed 18 September 2016 via mobile

We stayed here for 3 days; there was a heavy rain when we checked in, before arrival, we made several calls to reserve one parking lot- unfortunately, seems these calls didn't mean anything cause the staff asked us to park 'wherever you want' outside the street. The equipment and scenic view inside the room was amazing; laying on the bed,...

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Helpful?
Thank Esther C
CINDYWU104, 經理 at The Richforest Hotel-Sun Moon Lake, responded to this review

Dear customer At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and communicated to all concerned for immediate improvement. Upon your arrival, our agent failed to help you park the car. We sincerely apology for our staff's attitude for helping you. Your suggestion is our motivation...

Stockach, Germany
Reviewed 14 September 2016

After I saw the hotel the first time from outside I was really impressed. The complete wooden structure of this hotel directly at the Sun Moon Lake looks like you are somewhere in the forrests of Canada. The lobby is open til nder the roof and the view over the lake is really beautiful. The rooms are big and the...

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1Thank Martin_vom_See
CINDYWU104, 經理 at The Richforest Hotel-Sun Moon Lake, responded to this review

First of all we have to thank you for your recognition and support to RICHFOREST HOTEL. The any suggestion from our customer is our motivation of improvement. We value your suggestions. At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and communicated to all concerned for...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
Official Description (provided by the hotel)
The Lea Lea Hotels-SUN MOON LAKE is fine style and built by the cypress and owned the fame as "the first and big wooden house in Asia ". The unique location can let you enjoy the fun to angle for fish in balcony of the room. It is the special hotel near the sun moon lake which provides you a unique living experience.There are indoor swimming pool, sauna, Chinese chess room, business center, and there also are functional meeting room, a business center, gym. We provide the perfect service. A 180-degree spacious and bright round French window catches the scenes of Sun Moon Lake for you, the zero- distance lake moves the all kind of styles in four seasons. ... more   less 

Additional Information about The Richforest Hotel-Sun Moon Lake

Address: No.31 Xiushui Street, Sun-moon Lake, Yuchi Town, Nantou 555, Taiwan (Formerly Lealea Garden Hotels-Sun Moon Lake)
Region: Taiwan > Nantou
Price Range: $200 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Richforest Hotel-Sun Moon Lake 3.5*
Number of rooms: 45
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Also Known As:
The Richforest Hotel Nantou
Richforest Hotel Nantou
The Richforest Hotel-Sun Moon Lake Taiwan/Nantou
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Questions & Answers

Here's what travellers have asked, with answers from The Richforest Hotel-Sun Moon Lake staff and other travellers.
2 questions
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Singapore

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Questions? Get answers from The Richforest Hotel-Sun Moon Lake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like fishing, request for room at ground floor.”
  • Balcony
 of 5 bubbles 270patsya, 6 Feb 2017 | Read review
“Opt in choosing lake view, the mountain view is facing the parking lot, which is noisy all day.”
 of 5 bubbles cool_warren, 27 Dec 2016 | Read review
“definitely LAKESIDE”
 of 5 bubbles Karl046, 2 Nov 2016 | Read review
“Request Room with sun moon lake view”
 of 5 bubbles RBG88, 26 Oct 2016 | Read review
“Try to get a room with lake view.”
 of 5 bubbles Martin_vom_See, 14 Sep 2016 | Read review
5 of 5