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Fleur de Chine Hotel Sun Moon Lake

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Fleur de Chine Hotel Sun Moon Lake
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719 Reviews from our TripAdvisor Community

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There are newer reviews for Fleur de Chine Hotel Sun Moon Lake
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Showing 248: English reviews
San Jose, California
Reviewed 9 January 2017 via mobile

This is a great resort with lots of different activities to do for free(light tour nearby, hiking trail, hot spring, game room, exercise room, swimming pool, music event, etc.). You can also choose to rent bike or pay for boat ride. They will show you the complete list once you get there, it changes. We had a nice lake facing...

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Helpful?
Thank JessFun
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear JessFun, Warm regards from Fleur de Chine Hotel in Sun Moon Lake. We thank you for taking time to share your fantastic review and so glad to hear that you enjoyed your time here. Truly hope our guests can bring good memories back home and get the energy from the refreshing holidays. Your comments will be shared with our...

Reviewed 8 January 2017

Expensive, but with what you get, it is really value for money. Really nice experience to stay here, so many facilities - all in good condition to enjoy, many activities you can do around the lake area, really great vantage view from the room to enjoy the lake. Overall, a very great stay. Service staff is quick and really helpful.

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Helpful?
Thank Anthony L
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear Anthony L Thank you for taking the time to share with us your wonderful review. We would like to express our utmost gratitude for the praise and encouragement you have given for our services. Truly hope our guests can bring good memories back home and get the energy from the refreshing holidays. Your comments will be shared with our...

Seoul, South Korea
Reviewed 8 January 2017 via mobile

The rooms and facilities are very outdated, the staff have limitations in caring for you, resolving your issues or communicating in English. the Crimson buffet overall service is about 2 star level the most. Buffet is always crowded with large groups of people. The Spa experience was the worst i've ever had (in fact, i walked out). The only upside...

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3Thank youngson76
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear Valued Guest, Thank you for taking the time to share us your review and please accept our "sincere "apologies for any inconvenience during your stay. As always our guest’s feedback is critical in helping us provide an outstanding experience. We immediately convey to get the relevant departments to discuss and work out a better service. All staffs of Fleur...

Loma Linda, California
Reviewed 26 December 2016

Thoroughly enjoyed our stay here. Staff were friendly and attentive and buffet dinner was enjoyable. Room was clean and modern. Had a partial lake view from our room, which was nice. Hot spring in room is just a square bathtub, though relaxing all the same. Bed was comfortable and shower had good water pressure.

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Helpful?
Thank Jeremiah G
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear Jeremiah G, Warm regards from Fleur de Chine Hotel in Sun Moon Lake. We thank you for taking time to share your fantastic review and so glad to hear that you enjoyed your time here. Truly hope our guests can bring good memories back home and get the energy from the refreshing holidays. Your comments will be shared with...

New York, NY
Reviewed 12 December 2016

Getting the nastiest stuff out of the way first: Limited dining options. We were turned away from dinner service with few options. The maitre d fairly tersely brushed us off with no apologies. Didn't ask if we had a reservation, room number or even how many were in our party. Just, "We are full." Really? If your hotel's services can't...

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1Thank inchpebble
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear Valued Guest, Thank you for taking the time to share us your review and please accept our "sincere "apologies for any inconvenience during your stay. As always our guest’s feedback is critical in helping us provide an outstanding experience. We immediately convey to get the relevant departments to discuss and work out a better service. All staffs of Fleur...

San Francisco
Reviewed 11 December 2016

Stayed here for one night while on a tour. This hotel is located right on Sun Moon Lake. There is an indoor pool and communal hot spring at the hotel. My room was a decent size. All drinks and fruits in the mini bar are included with the room. Each room in the hotel has its own hot spring which...

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Helpful?
Thank Danimal2007
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear Danimal2007, Warm regards from Fleur de Chine Hotel in Sun Moon Lake. We thank you for taking time to share your fantastic review and so glad to hear that you enjoyed your time here. Truly hope our guests can bring good memories back home and get the energy from the refreshing holidays. Your comments will be shared with our...

San Antonio, Texas
Reviewed 8 December 2016 via mobile

May be because I was spoiled by Silks Place Taroko before checking in this place. Review for Classic Lakeview Suite Lakeview 1. Checking in - fast 2. Room- big 3. View. Here's where it starts going down hill. I picked this particular room due to the view BUT we were given the ugliest location available. There was a roof that...

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1Thank mjpatterson
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear Valued Guest, Thank you for taking the time to share us your review and please accept our "sincere "apologies for any inconvenience during your stay. We immediately convey to get the relevant departments to discuss and work out a better service. All staffs of Fleur de Chine hotel are continuously trained in order to provide our guests high- quality...

Los Altos, California
Reviewed 30 November 2016

This hotel is on a hill overlooking the lake. A room with a lake view is better than a room with a mountain view, and more expensive. Hotel and room are very nice, and very modern. There is a shuttle to take you to the bus stop (no train stations or airports nearby). There is at least one guided hike....

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Thank emananon
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear Emananon, Warm regards from Fleur de Chine Hotel in Sun Moon Lake. We thank you for taking time to share your fantastic review and so glad to hear that you enjoyed your time here. Truly hope our guests can bring good memories back home and get the energy from the refreshing holidays. Your comments will be shared with our...

Los Angeles, California
Reviewed 26 November 2016 via mobile

If you are a couple looking for a romantic get away and have money to spend maybe Lalu is a good choice but if you have kids this is def the place to be though they are good for romantic get away as well as they have a beautiful rooftop lounge that was just immaculate. Big pool on floor one...

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Thank daikin
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear daikin, Warm regards from Fleur de Chine Hotel in Sun Moon Lake. We thank you for taking time to share your fantastic review and so glad to hear that you enjoyed your time here. Truly hope our guests can bring good memories back home and get the energy from the refreshing holidays. Your comments will be shared with our...

Queens, New York
Reviewed 24 November 2016 via mobile

Very elegant place to stay in Sun Moon Lake. The hospitality was over the top. Beautiful pools and hot springs. Breakfast and dinner were also very nice. I would definitely recommend staying here on your next visit to Taiwan.

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Helpful?
Thank Matt G
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear Matt G, Thank you so much for your positive review of Fleur de Chine Hotel! We are very glad to hear that our location was pleasant for you on your visit to Sun Moon Lake and that you enjoyed our room, foods, and service. We hope to see you with us again in the future. Kind regards, Winifred General...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Fleur de Chine Hotel Sun Moon Lake

Address: No.23 Zhong Zheng Road, Sun Moon Lake, Nantou, Taiwan
Region: Taiwan > Nantou
Price Range: $394 - $760 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fleur de Chine Hotel Sun Moon Lake 5*
Number of rooms: 211
Reservation Options:
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Also Known As:
Fenisia Hotel Nantou
Fleur De Chine Hotel Sun Moon Lake Taiwan/Nantou
Hotel Style:
#1 Spa Hotel in Nantou
#1 Family Hotel in Nantou
#1 Luxury Hotel in Nantou
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Questions & Answers

Here's what travellers have asked, with answers from Fleur de Chine Hotel Sun Moon Lake staff and other travellers.
5 questions
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Questions? Get answers from Fleur de Chine Hotel Sun Moon Lake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet setting so any room is good. Ask for a room with a lake view.”
 of 5 bubbles rbthodge, 28 Feb 2017 | Read review
“A guest room faced to the lake.”
 of 5 bubbles DrJayMic, 17 Jan 2017 | Read review
“Japanese style room with lake view is really a great experience.”
 of 5 bubbles anthonylJ136FP, 8 Jan 2017 | Read review
“get room with a lake view”
 of 5 bubbles emananon, 29 Nov 2016 | Read review
“Get a full view of the lake room”
 of 5 bubbles grantatmaroubra, 9 Nov 2016 | Read review
5 of 5