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    Cinnamon Citadel Kandy

    124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
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    Lowest prices for your stay
    02/10/2017 03/10/2017
    Savings alert: 21% below average rate

    The price you found is 21% lower than this hotel's average rate of USD 125/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    USD 150*
    USD 99*
    SAVE USD 51
    USD 105*
    USD 105*
    Traveller (1697)
    Room & Suite (424)
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    Overview
    • Excellent40%
    • Very good45%
    • Average11%
    • Poor3%
    • Terrible1%
    Travellers talk about
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    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Business Centre
    Dry Cleaning
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Elephant Stables
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    Rooms
    2 Oct.3 Oct.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,494)
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    451 - 455 of 1,985 reviews

    Reviewed 6 May 2016 via mobile

    This was the least favourite hotel we stayed in out of the 5 hotels on our Sri Lanka tour. It was the only hotel not to congratulate us on our marriage and honeymoon. Room was clean and overlooked the river. Bar had a nice feel...More

    Thank birdseye
    Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 7 May 2016

    Dear Guest, It was a great pleasure having had the opportunity to serve you. Thank you for your comments regarding our property on Trip Advisor. We truly appreciate your comments complementing the buffet food and the lovely view from the room. It would be great...More

    Reviewed 6 May 2016

    This was a great location, like many journies it takes a windy road from central Kandy to get there. It is located on the river and has great view of it, don't expect clean water it is brown. The pool area overlooks the river and...More

    Thank TutinsPony
    Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 7 May 2016

    Dear Guest, Thank you for the fabulous review posted on Trip Advisor! There is nothing more rewarding than reading a wonderful review from a guest who has had a wonderful experience whilst with us. Comments such as yours is what keeps us going and what...More

    Reviewed 4 May 2016

    The serene setting, mere feet above the mighty Mahaweli River, provides a unique experience, far from the bustle of the hill capital, Kandy. The spacious lobby and public areas, pool and river walk, make this an eco-resort.More

    Thank rajbarr
    Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 5 May 2016

    Dear Guest Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort...More

    Reviewed 4 May 2016

    Sitting on your balcony you can see and hear a lot of birds. The staff is very friendly, the rooms spacious and clean and the food was the best of our trip in SrI lanka,Chinese, Japanese Indian and Sri lankan dishes and some western dishes.More

    1  Thank gerardherman
    Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 4 May 2016

    Dear Guest Thank you for your lovely compliments following your recent stay at cinnamon citadel Kandy. We are in need happy to note that you had very much enjoyed the meals at our hotel. Your comments will be shared with entire culinary team Thank you...More

    Reviewed 2 May 2016 via mobile

    Made my birthday special.. Cake, sparklers, singing... Only one night. But an excellent stop over place and extremely high standards as in all cinnamons. Food, room, staff all excellent. Would recommend to all friends and familyMore

    Thank Katogirly
    Response from Murfad S, Resident Manager at Cinnamon Citadel KandyResponded 3 May 2016

    Dear Guest, Thank you for writing your review on TripAdvisor following your visit to Cinnamon Citadel Kandy and it is truly encouraging to hear that we succeeded in providing you a holiday that left you truly satisfied. Your kind words with regards to the service...More

    Elephant Stables
    548 reviews
    #1 of 56 hotels in Kandy
     
    Hotel Suisse
    1,094 reviews
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    Mahaweli Reach Hotel
    1,044 reviews
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    Clove Villa
    340 reviews
    #3 of 56 hotels in Kandy
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • USD 106 - USD 255 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kandy
    • #2 Luxury Hotel in Kandy
    • #3 Family Hotel in Kandy
    • #3 Romantic Hotel in Kandy
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, ACCOR, Expedia, Agoda, Travelocity, Priceline, Orbitz, Hotels.com, TripOnline SA, Cancelon, Ctrip TA, Hotwire, Cheap Tickets and HotelQuickly so you can book your Cinnamon Citadel Kandy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Sri Lanka >
    • Central Province >
    • Kandy District >
    • Kandy
    • Also Known As
    • Chaaya Citadel Kandy Hotel Kandy ,
    • Chaaya Citadel Hotel Kandy ,
    • Kandy Chaaya Citadel Hotel
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    Traveller (1697)
    Room & Suite (424)
    Pool & Beach (294)
    Dining (193)
    Hotel & Grounds (939)
    Bathroom (43)
    Nearby
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    Ask a question
    Questions & Answers
    lindypopsUk
    15 September 2017|
    AnswerShow all 5 answers
    Response from PJH_QMan | Reviewed this property |
    You should have no problems with security. They are frequently in the rooms cleaning and turning down the beds, sometimes two or three times daily. But you can lock yourself in and tell the cleaners to bugger off if they... More
    0
    Votes
    Asad T
    6 June 2017|
    AnswerShow all 2 answers
    Response from Shanaka R | Reviewed this property |
    Hi Asad., Glad to hear from you. Yes fresh juice and tea, coffee include for the breakfast buffet. And there is a no any beverage include for your package. You have to pay extra for your extra consumption. I'm so sorry i... More
    1
    Vote
    Room Tips
    "take room with the river side view."
    Read review
    "Who love the calm nature you can choose garden view rooms or river view rooms"
    Read review
    "Riverside rooms are worth the extra money if you'll make use of the balcony. If not, you can have the..."
    Read review
    "You can ask for a room overlooking the river"
    Read review
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