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    Cinnamon Citadel Kandy

    124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
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    Savings alert: 28% below average rate
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 183*
          USD 146*
          Great Deal
          USD 183*
          USD 183*
          Traveller (1607)
          Room & Suite (408)
          Pool & Beach (280)
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          Overview
          • Excellent40%
          • Very good46%
          • Average11%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “the river” (598 reviews)
          “cold room” (21 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Concierge
          Business Centre
          Dry Cleaning
          Private Balcony
          5.0 Star Hotel
          All hotel details
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          OZO Kandy Sri Lanka
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          #7 of 54 hotels in Kandy
           
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Standard Room
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          Write a Review
          Reviews (2,387)
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          There are newer reviews for Cinnamon Citadel Kandy See the most recent reviews

          441 - 445 of 2,387 reviews

          Reviewed 6 March 2016

          A superb hotel . The staff are welcoming the location is great . The food is fantastic . Pool and bar area are very nice. Rooms are of an excellent standard a great hotel. The area around the hotel is pleasant to walk and I...More

          Thank Gretton
          Response from FowmeIBRAHIM, Assistant Manager Operations at Cinnamon Citadel KandyResponded 7 March 2016

          Dear Guest. Thank you for your fantastic review of Cinnamon citadel Kandy. We are delighted to learn you had an enjoyable time on the resort and truly a pleasure to hear such rating as a “Superb amazing location, amazing rooms” We are happy that your...More

          Reviewed 5 March 2016

          We had been to this hotel with a group of 21 members in May 2015 with lots of sweet memories. The location,campus is huge & greenery all around. Except for the small room size, rest all was up to the mark. Food was excellent, the...More

          Thank RAJ100NashikIndia
          Response from FowmeIBRAHIM, Assistant Manager Operations at Cinnamon Citadel KandyResponded 7 March 2016

          Dear Guest Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort...More

          Reviewed 4 March 2016 via mobile

          My sisters and I stayed here for 2 nights - this was the only superior room that we had on our Kuoni tour, and for 3 of us it was rather a squash, however this was made up for by the amazing views of the...More

          Thank FizzyDD
          Response from FowmeIBRAHIM, Assistant Manager Operations at Cinnamon Citadel KandyResponded 7 March 2016

          Dear Guest. Thank you for sharing your experience here in Trip Advisor following your recent visit at Cinnamon Citadel Kandy and we appreciate your feedback. We are very happy to read that you had a fantastic stay and enjoyed the facilities, the food and offerings...More

          Reviewed 4 March 2016

          Stayed with a Riviera Travel group. Our room overlooked the river which gave us a chance to spot some interesting birdlife. Food good but as seems quite common in this country, hot food was not hot! Service in restaurant was good bit very poor in...More

          Thank Jsharpe208
          Response from FowmeIBRAHIM, Assistant Manager Operations at Cinnamon Citadel KandyResponded 7 March 2016

          Dear Guest. Thank you very much for the great review of your recent visit at Cinnamon Citadel Kandy. I am happy to read that overall your stay was enjoyable. I have shared your feedback to the bar team with regard to the bar service &...More

          Reviewed 3 March 2016

          A great place to stay when touring Sri Lanka. Large comfortable, clean rooms, buffet a good standard and bar food very good. Excellent hotel laundry, very reasonably priced and came back that day immaculate. Very helpful staff in all areas. It is worth visiting a...More

          Thank Amanda N
          Response from FowmeIBRAHIM, Assistant Manager Operations at Cinnamon Citadel KandyResponded 4 March 2016

          Dear Sir, Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort...More

          OZO Kandy Sri Lanka
          998 reviews
          #7 of 54 hotels in Kandy
           
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          737 reviews
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          505 reviews
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          970 reviews
          #10 of 54 hotels in Kandy
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room Service
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • USD 60 - USD 285 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Business Hotel in Kandy
          • #3 Luxury Hotel in Kandy
          • #3 Romantic Hotel in Kandy
          • #3 Family Hotel in Kandy
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 119
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Priceline, Travelocity, Hotwire, Ctrip TA, Agoda, TripOnline SA, Cancelon and HotelQuickly so you can book your Cinnamon Citadel Kandy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Sri Lanka >
          • Central Province >
          • Kandy District >
          • Kandy
          • Also Known As
          • Chaaya Citadel Kandy Hotel Kandy ,
          • Chaaya Citadel Hotel Kandy ,
          • Kandy Chaaya Citadel Hotel
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          Traveller (1607)
          Room & Suite (408)
          Pool & Beach (280)
          Dining (190)
          Hotel & Grounds (884)
          Bathroom (41)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Asad T
          I have booked this hotel on HB basis. Just wanted to know whether drinks/juices/water are included in buffet dinner or I'll have to buy them? In the later case how much is the cost of soft drink/juices or mineral water?
          6 June 2017|
          Answer Show all 2 answers
          Response from Shanaka R | Reviewed this property |
          Hi Asad., Glad to hear from you. Yes fresh juice and tea, coffee include for the breakfast buffet. And there is a no any beverage include for your package. You have to pay extra for your extra consumption. I'm so sorry i... More
          1
          Vote
          dazed_dizzy
          is it possible to walk to Kandy, and how long would it take?
          15 March 2017|
          Answer Show all 4 answers
          Response from MandMStAlbans | Reviewed this property |
          As stated, it's really a taxi or tuk tuks. Four of us managed to taxi into Kandy for 600 lkr but getting back cost us 1000 lkr for two tuks as it was during school finish time and traffic was heavy.
          1
          Vote
          Room Tips
          "Rooms in lowest floor gives you direct access to garden. or; rooms from top most floor, which will give you..."
          Read review
          "Garden room if available"
          Read review
          "Get a good River facing room"
          Read review
          "Go for River View."
          Read review
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