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06/08/2017 07/08/2017
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    Cinnamon Citadel Kandy

    124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
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    Best prices for your stay
    06/08/2017 07/08/2017
    USD 457*
    USD 320*
    SAVE USD 137
    USD 457*
    USD 321*
    SAVE USD 136
    USD 457*
    Traveller (1637)
    Room & Suite (410)
    Pool & Beach (280)
    OZO Kandy Sri Lanka
    1,038 reviews
    #7 of 53 hotels in Kandy
     
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    Overview
    • Excellent40%
    • Very good46%
    • Average11%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “the river” (600 reviews)
    “cold room” (21 reviews)
    “sri lanka” (229 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Business Centre
    Dry Cleaning
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    OZO Kandy Sri Lanka
    1,038 reviews
    #7 of 53 hotels in Kandy
     
    Earl's Regent Hotel
    755 reviews
    #9 of 53 hotels in Kandy
     
    Elephant Stables
    514 reviews
    #2 of 53 hotels in Kandy
     
    Mahaweli Reach Hotel
    995 reviews
    #10 of 53 hotels in Kandy
     
    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (2,412)
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    There are newer reviews for Cinnamon Citadel Kandy
    See the most recent reviews

    401 - 405 of 1,920 reviews

    Reviewed 22 April 2016

    We spent four nights at the Cinnamon Citadel & used this as a base to get to the places we wanted to go to in the Cultural Triangle. Location is excellent. The hotel itself is brilliant. We were upgraded to a suite which was very...More

    Thank Simon A
    Response from Murfad S, Resident Manager at Cinnamon Citadel KandyResponded 23 April 2016

    Dear Guest, Thank you for taking the time to provide your valuable and encouraging feedback. We are glad that we have exceeded your expectations. We will share your positive comments with our entire team .We are also happy to note that you enjoyed the atmosphere...More

    Reviewed 22 April 2016

    We stayed her for one night as part of a tour with walkers Tours and loved this hotel. Greeted with a cold towel and fruit juice ( perfect after a long journey ) The room was great, staff great, food great, pool area amazing, free...More

    Thank Frankie748
    Response from Murfad S, Resident Manager at Cinnamon Citadel KandyResponded 23 April 2016

    Dear Guest, Thank you for taking the time share your comments on Tripadvisor . It was nothing but a pleasure to have you with us. We are happy to have left a lasting impression of our hotel in your memory. We are so pleased that...More

    Reviewed 21 April 2016

    Stayed here for two nights as part of a week tour. Having stayed in another cinnamon hotel earlier in the week I was expected a high standard and it lived up to expectations. The service on arrival is superb and the main reception area is...More

    Thank Liz P
    Response from Murfad S, Resident Manager at Cinnamon Citadel KandyResponded 23 April 2016

    Dear Guest, We would like to thank you for taking the time to share your feedback on TripAdvisor following your recent stay with us. We were extremely happy to read that you found our products and service exceeded your expectations in all areas .Positive comments...More

    Reviewed 20 April 2016

    The standard of the hotel is less than average and it certainly does not deserve a 5 star or 4 star, as advertised in websites. As you would see it's puzzling as to even which bracket it should be under and this would imply false...More

    3  Thank Premi W
    Response from Murfad S, Resident Manager at Cinnamon Citadel KandyResponded 3 May 2016

    Dear Guest, Thank you for taking the time to share your comments on Tripadvisor We truly appreciate you taking the time to share your detailed review and I can assure you that we do take feedback with the utmost importance as we value all our...More

    Reviewed 18 April 2016

    I stayed at this hotel in room 301 for two nights as part of a group tour. The room was quite large with a king size bed and large sofa. The bed was comfortable, but the pillows were very large and didn't squish down. I...More

    Thank aschneider703
    Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 18 April 2016

    Dear Guest, We are delighted with your four star review and it is encouraging to learn of your memorable experience at Cinnamon citadel kandy. We are glad that you had a perfect stay enjoying the facilities on offer overall. We value your patronage and we...More

    OZO Kandy Sri Lanka
    1,038 reviews
    #7 of 53 hotels in Kandy
     
    Earl's Regent Hotel
    755 reviews
    #9 of 53 hotels in Kandy
     
    Elephant Stables
    514 reviews
    #2 of 53 hotels in Kandy
     
    Mahaweli Reach Hotel
    995 reviews
    #10 of 53 hotels in Kandy
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • USD 100 - USD 303 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kandy
    • #3 Luxury Hotel in Kandy
    • #3 Romantic Hotel in Kandy
    • #3 Family Hotel in Kandy
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Ctrip TA, Hotels.com, Travelocity, Agoda, Hotwire, Cheap Tickets and HotelQuickly so you can book your Cinnamon Citadel Kandy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Sri Lanka >
    • Central Province >
    • Kandy District >
    • Kandy
    • Also Known As
    • Chaaya Citadel Kandy Hotel Kandy ,
    • Chaaya Citadel Hotel Kandy ,
    • Kandy Chaaya Citadel Hotel
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    Traveller (1637)
    Room & Suite (410)
    Pool & Beach (280)
    Dining (190)
    Hotel & Grounds (912)
    Bathroom (41)
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    Ask a question
    Questions & Answers
    Asad T
    6 June 2017|
    Answer Show all 2 answers
    Response from Shanaka R | Reviewed this property |
    Hi Asad., Glad to hear from you. Yes fresh juice and tea, coffee include for the breakfast buffet. And there is a no any beverage include for your package. You have to pay extra for your extra consumption. I'm so sorry i... More
    1
    Vote
    dazed_dizzy
    15 March 2017|
    Answer Show all 4 answers
    Response from MandMStAlbans | Reviewed this property |
    As stated, it's really a taxi or tuk tuks. Four of us managed to taxi into Kandy for 600 lkr but getting back cost us 1000 lkr for two tuks as it was during school finish time and traffic was heavy.
    1
    Vote
    Room Tips
    "room with balcony"
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    "Rooms facing the river/pool"
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    "Request for a room close to the river. They have got a little garden out there."
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    "Rooms in lowest floor gives you direct access to garden. or; rooms from top most floor, which will give you..."
    Read review
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