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    Cinnamon Citadel Kandy

    124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
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    07/08/2017 08/08/2017
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    USD 250*USD 355*
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    Traveller (1637)
    Room & Suite (410)
    Pool & Beach (280)
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    Overview
    • Excellent40%
    • Very good46%
    • Average11%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “the river” (600 reviews)
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    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Business Centre
    Dry Cleaning
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Sevana City Hotel
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    #3 of 54 hotels in Kandy
     
    Elephant Stables
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    Earl's Regent Hotel
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    The Richmond House Kandy
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    Rooms
    7 Aug.8 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (2,414)
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    There are newer reviews for Cinnamon Citadel Kandy
    See the most recent reviews

    11 - 15 of 1,921 reviews

    Reviewed 2 weeks ago

    Hotel This hotel is situated up in the forest, with views over the Mahaweii river and into the jungle. The view, which you can see straight from the lobby, is spectacular and takes your breath away when you first enter the hotel. It spans right...More

    Thank Sheree A
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 1 week ago

    Dear Guest, We highly appreciate your review of the Cinnamon Citadel Kandy. We are simply delighted to note that you have enjoyed your stay and sincerely thank you for your words of praise on our services and facilities. We continue to be committed to provide...More

    Reviewed 2 weeks ago via mobile

    Stayed with my family for two nights. Rooms were a good size with excellent views of the mahaweli river. The breakfast buffet was passable but to be honest not as varied as earls regency and cinnamon grand. Also, beware the hotel doesnt have any lifts...More

    Thank Asalmm
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 2 weeks ago

    Dear Guest, Thank you for sharing your recent experience with us, and we are indeed delighted to read that you enjoyed our facilities. We value your comments and suggestions and we look forward to your next visit. Wish you a pleasant day.

    Reviewed 2 weeks ago via mobile

    The hotel over looks a lake and in a very quite area . Free parking and safe . Most of the rooms are smaller than what we are used to in a 5 star hotel . Breakfast is good and served with smile . Top...More

    2  Thank M O
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 2 weeks ago

    Dear Guest, Thank you for taking the time to post your review on TripAdvisor. I am pleased to read that you had an excellent stay with us and that the service of my team met all your expectations. The team and I do hope to...More

    Reviewed 2 weeks ago

    This hotel was one of the better on my trip in Sri Lanka. Be mindful if you're a person who runs cold, please turn OFF the air all together and use the ceiling fan. You'll be just fine. Beautiful view of the river. Great "Body...More

    Thank CSTMaryland
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 2 weeks ago

    Dear Guest, Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort...More

    Reviewed 3 weeks ago via mobile

    Well located for the stay but on outskirts so benefiting from peaceful setting and beautiful views. Staff all welcoming and made you feel special. Food good and suggest get your meal timing right for balcony view- either 7.30 prompt or about 8.45 which just adds...More

    Thank Allan S
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 2 weeks ago

    Dear Guest, Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort...More

    Sevana City Hotel
    688 reviews
    #3 of 54 hotels in Kandy
     
    Elephant Stables
    518 reviews
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    Earl's Regent Hotel
    755 reviews
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    The Richmond House Kandy
    603 reviews
    #7 of 54 hotels in Kandy
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • USD 101 - USD 309 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kandy
    • #3 Family Hotel in Kandy
    • #3 Luxury Hotel in Kandy
    • #3 Romantic Hotel in Kandy
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Ctrip TA, Expedia, Travelocity, Agoda, Cheap Tickets, Hotwire, TripOnline SA, Cancelon and HotelQuickly so you can book your Cinnamon Citadel Kandy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Sri Lanka >
    • Central Province >
    • Kandy District >
    • Kandy
    • Also Known As
    • Chaaya Citadel Kandy Hotel Kandy ,
    • Chaaya Citadel Hotel Kandy ,
    • Kandy Chaaya Citadel Hotel
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    Traveller (1637)
    Room & Suite (410)
    Pool & Beach (280)
    Dining (190)
    Hotel & Grounds (912)
    Bathroom (41)
    Nearby
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    1.75 km away
     
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    Ask a question
    Questions & Answers
    Asad T
    6 June 2017|
    AnswerShow all 2 answers
    Response from Shanaka R | Reviewed this property |
    Hi Asad., Glad to hear from you. Yes fresh juice and tea, coffee include for the breakfast buffet. And there is a no any beverage include for your package. You have to pay extra for your extra consumption. I'm so sorry i... More
    1
    Vote
    dazed_dizzy
    15 March 2017|
    AnswerShow all 4 answers
    Response from MandMStAlbans | Reviewed this property |
    As stated, it's really a taxi or tuk tuks. Four of us managed to taxi into Kandy for 600 lkr but getting back cost us 1000 lkr for two tuks as it was during school finish time and traffic was heavy.
    1
    Vote
    Room Tips
    "room with balcony"
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    "Rooms facing the river/pool"
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    "Request for a room close to the river. They have got a little garden out there."
    Read review
    "Rooms in lowest floor gives you direct access to garden. or; rooms from top most floor, which will give you..."
    Read review
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