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    02/10/2017 03/10/2017
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      Cinnamon Citadel Kandy

      2,493 Reviews
      #5 of 56 Hotels in Kandy
      124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
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      Lowest prices for your stay
      02/10/2017 03/10/2017
      Savings alert: 29% below average rate

      The price you found is 29% lower than this hotel's average rate of USD 139/night.

      We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

      USD 150*
      USD 99*
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      SAVE USD 51
      USD 105*
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      USD 105*
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      Hotwire.comUSD 99*
      Ctrip.comUSD 150*
      Expedia.comUSD 99*
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      * Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
      All photos (1,897)
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      Certificate of Excellence
      Traveller (1695)
      Room & Suite (424)
      Pool & Beach (294)
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      Overview
      4.0
      2,493 reviews
      • Excellent40%
      • Very good45%
      • Average11%
      • Poor3%
      • Terrible1%
      Travellers talk about
      “the river” (614 reviews)
      “cold room” (21 reviews)
      “sri lanka” (233 reviews)
      Free Wifi
      Free Parking
      Breakfast Buffet
      Air Conditioning
      Pool
      Non-Smoking Rooms
      Restaurant
      Room Service
      Suites
      Poolside Bar
      Concierge
      Business Centre
      Dry Cleaning
      Private Balcony
      5.0 Star Hotel
      All hotel details
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      Rooms
      2 Oct.3 Oct.
      |
      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (2,493)
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      1 - 5 of 1,984 reviews

      Reviewed yesterday
      Mesmerising

      Pros: The location is very beautiful, right beside a river. The swimming pool is really good, and my son ( 2 yrs old) had a great time both in kids as well the little area before the main swimming pool. The staff is very courteous,...More

      Thank Rahul J
      Reviewed 2 days ago
      Family Weekend Getaway

      Simply excellent experience... warm welcome in the cool hill country. Easy access within few minutes from Kandy city and good place to relax. Nice helpful staff. Clean and comfortable rooms with beautiful view of Mahaweli River. Good swimming pool and Delicious foods.More

      Thank Dinuka D
      Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 2 days ago

      Dear Guest, Thank you for taking the time to share your review with us. We are glad to read that you enjoyed your overall stay at our resort and that you especially appreciated the helpful staff, pool, the room cleanliness,Delicious food and the location. We...More

      Reviewed 2 days ago via mobile
      Tour visit

      2 nights visit found the atmosphere of the whole hotel very relaxing.The service of the staff was always helpful and with a smile. The only down side is that the hotel is a little on it's own But the upside is that it can be...More

      Thank JohnandJanetours
      Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 2 days ago

      Dear Guest, Thank you for taking the time to share your feedback following you recent stay with us. We are thrilled to read that you enjoyed your stay with us and that you especially appreciated the service provided by our friendly associates. We are looking...More

      Reviewed 3 days ago via mobile
      Magnificent hotel

      Amazing hotel especially with swimming pool & river view, quick responded in service. They celebrated with us for our anniversary. More Arabian meals need to be added in restaurant buffet. I recommend hotel for you if you wish to stay in Kandy.More

      Thank Nasser A
      Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 3 days ago

      Dear Guest , I am pleased read that you had such a wonderful time with us. We certainly try to make sure our guests have a great time with us, and I’m happy to learn we succeeded in making your anniversary celebration a memorable one....More

      Reviewed 3 days ago
      Excellent Stay

      I stayed in Cinnamon Citadel for 1 night...exceptional lake view Great evening atmosphere at the pool Big room and clean..Wifi is very good as well The pool is clean with plenty of loungers and towels Overall, Excellent experience with great value for moneyMore

      Thank Aboulhiin
      Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 3 days ago

      Dear Guest , I am pleased read that you had such a wonderful time with us. We certainly try to make sure our guests have a great time with us, and I’m happy to learn we succeeded. Thank you for your kind words and recommendations...More

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      About
      Awards & Recognition
      Certificate of Excellence
      Amenities
      • Top amenities
      • Pool
      • Room Service
      • Free Parking
      • Restaurant
      • Bar/Lounge
      • Free High Speed Internet ( WiFi )
      • Hotel Amenities
      • Room Service
      • Free Parking
      • Dry Cleaning
      • Meeting Rooms
      • Business Centre with Internet Access
      • Laundry Service
      • Concierge
      • Banquet Room
      • Multilingual Staff
      • Conference Facilities
      • Room amenities
      • Air Conditioning
      • Minibar
      • Things to do
      • Pool
      • Restaurant
      • Bar/Lounge
      • Outdoor pool
      Details
      • Price range
      • USD 106 - USD 257 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #1 Business Hotel in Kandy
      • #2 Luxury Hotel in Kandy
      • #3 Romantic Hotel in Kandy
      • #3 Family Hotel in Kandy
      • Room types
      • Suites ,
      • Non-Smoking Rooms ,
      • Family Rooms
      • Number of rooms
      • 119
      • Reservation Options
      • TripAdvisor is proud to partner with ACCOR, Booking.com, Expedia, Agoda, Priceline, Hotels.com, Ctrip TA, Orbitz, Travelocity, Cancelon, TripOnline SA, Hotwire and HotelQuickly so you can book your Cinnamon Citadel Kandy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
      • Location
      • Sri Lanka >
      • Central Province >
      • Kandy District >
      • Kandy
      • Also Known As
      • Chaaya Citadel Kandy Hotel Kandy ,
      • Chaaya Citadel Hotel Kandy ,
      • Kandy Chaaya Citadel Hotel
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      All photos (1,897)
      Full view
      Traveller (1695)
      Room & Suite (424)
      Pool & Beach (294)
      Dining (192)
      Hotel & Grounds (938)
      Bathroom (43)
      Nearby
      Nearby HotelsSee all 56 hotels in Kandy
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      Ask a question
      Questions & Answers
      See all 16 questions
      lindypopsUk
      15 September 2017|
      AnswerShow all 5 answers
      Response from PJH_QMan | Reviewed this property |
      You should have no problems with security. They are frequently in the rooms cleaning and turning down the beds, sometimes two or three times daily. But you can lock yourself in and tell the cleaners to bugger off if they... More
      0
      Votes
      Asad T
      6 June 2017|
      AnswerShow all 2 answers
      Response from Shanaka R | Reviewed this property |
      Hi Asad., Glad to hear from you. Yes fresh juice and tea, coffee include for the breakfast buffet. And there is a no any beverage include for your package. You have to pay extra for your extra consumption. I'm so sorry i... More
      1
      Vote
      Room Tips
      "take room with the river side view."
      Read review
      "Who love the calm nature you can choose garden view rooms or river view rooms"
      Read review
      "Riverside rooms are worth the extra money if you'll make use of the balcony. If not, you can have the..."
      Read review
      "You can ask for a room overlooking the river"
      Read review
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