It was a great stay at cinnamon Citadel kandy, Thank you for the amazing hospitality provided. The culinary team is excellent at what they do. So is the bartender and all other staff. It was a great stay and feels like home. Special when you travel alone and the staff checks on you like family.
Everything. Location perfect, staff were friendly and food was excellent. Room was nice. The whole place was brilliant . Deffinately recommend. We are planning to come again. I’m just wondering what the bottle water company is name. It was great.
Really couldn’t fault it. Staff were amazing along with everything else. Wonderful view over the river. Would fully recommend this to anyone. We were treated so well and we are a same sex couple. Every staff member great you as you walk past them and staff want to chat to you and are genuinely interested in you and make everyone feel special.
We stayed in a hotel at Kandy Ramboda setha elia was near it. We had planned srilanka visit for seeta vatika Ashok vatika when we entered we thought heavens are blessing us. Pandit ji did pooja for us. It was religiously superb visit must see RK Saxena 9689549659
Another lovely cinnamon hotel. This one different again, peaceful, by the river and lovely pool. Very nice room, spacious, fabulous shower, good size balcony and very comfortable. Breakfast buffet was gorgeous and its hard to imagine the dinner buffet surpassed it but it did. Cant believe how delicious and varied the food was. Gardens were so pretty, nice to wander around, very safe and very pleasant. Good location for trips into town, all of Kandy seems to be on teh side of a steep hill so did need transport into town which was easy and very reasonable. Would love to stay if we head to Sri Lanka again.
Best Food & the Service from everyone. Starting from the front Office Aditya, Siraj, yohan and then when its come to Restaurant and Bar people. Always willing to provide Best Service. Special thanks goes to Mohan and Keerthi. Should not forget chef viraj, prageeth and pradeep for their mouthwatering culinary magic. Endless variety and taste. Thank you for everyone and will be back for sure. Welldone!
We stayed for 2 nights at the Cinnamon Citadel during our honeymoon tour of Sri Lanka. The hotel location was excellent for trips in and around Kandy and the setting on the riverside felt very secluded for a city location. The food and drink amenities are set over two floors with the bar on ground floor level which also had a nice a la carte selection. The main restaurant on first floor was buffet style with a reasonable variety of food selection. Hotel was very clean and staff were friendly and helpful.
The Hotel is located in a very beautiful area by the river, staffs are kind and very helpful mainly the staffs in the restaurant. Food was great with many no spicy options. A perfect place to relax and disconnect from the stress of the big cities.
I visited Cinnamon Citadel Kandy at a time when tourism of Sri Lanka was hit badly by the economic crisis. Nevertheless, the staff, the atmosphere and the food made us forget about the troubles outside. The food was very well prepared and yummy, the buffet was simple but top notch and the hospitality shown to us by Mr Nissanka and the staff was wonderful. Even when my friend got sick, the staff was very supportive and friendly. Overall, I had a great, satisfying experience at Cinnamon Citadel Kandy. Would recommend it to anyone and I’m hoping to visit again.
I wanted to treat my family to a promotion I had received at work, so I was looking for buffet options for dinner that would have a perfect balance in terms of ambience, food and service. Cinnamon Citadel Kandy sat right in the middle of it all, not to mention being super friendly on the pocket, 3500 LKR pp, half rate for kids up to 12 years of age. The buffet is superb to say the least, an array of food, finger lickin delicious, catered to taste buds of all types and ages. I dealt entirely with Mohan, serving as the F&B manager (also pleasent suprise that he hails from the same city as I do). The training and moulding of any good F&B team lies on the backing of it's leadership, and Mohan has done just that with his team. We do not consume pork, so since it was just that on the carvery station that night, Mohan kindly arranged for our table to have beef dishes, what an exclusive experience! Special shout-out to the boys Kalum, Sandun and Attanayaka, not a single refusal to requests, and cheerful & helpful as ever! If you are looking for a great dinner out, be it with family, friends or colleagues in Kandy, this is the place to be, a quiet,clean atmosphere: just ask for Mohan , and the rest will be taken care of! Thank you all once again for looking after us, and you can count on seeing us soon!…