I travelled to Cinamon Citadel with my family. It was a very pleasurable experience for all of us.. We received a very warmly welcome from the reception and the rooms were very clean and elegant. Food was delicious and presentation was eccellent . Specialy I should mention chef Dushmantha, Ms. Radhi and the team. It was beyond expectation and I am glad that I have chosen Cinnamon Citadel for our stay. It was lovely to see how they take care of guests as there own family. Ranil Silva
I have no words to explain how memorable my holiday was with my family at Citadel. Service absolutely on point and the food was excellent, specially front office team Radee she is an asset to the organization I would say that cause the way she look after my nephew avurudu games and the hospitality towards my family was remarkably.Adithya and the Manager was really helpful for us. Keep up the good work and looking forward to visit again to experience this service.
We visited hotel on 14th January 2021with my kids and daughter in law honeymoon night...... From reception to room hospitality service was brilliant and extra care. Teams were willing to assist us whenever we need help. I am taking this opportunity to gratetude to few staff name which i was remember, Roshan FO, Nissanka, Ashan, Rohan, Bhagya, Kalum (F&B team) made our stay memorable.
Had a great stay at the Citadel and regretted it had to be only a day. Ultra clean room, they have taken lot of precautions , sealed fresh towels, toiletries, tea and coffee in zip locked bags, hand sanitizer in the room and plenty more in common areas. Sanitized surfaces, pens etc., One feels safer. Superb food and in a very clean restaurant , a buffet for all three meals ( we expected a la carte/set menu given the low occupancy)served by a very friendly chef and a staff. Very pleasant stay indeed and would do it again asap.
A beutifully landscaped garden adjacent to Mahavaly river with friendly staff and clean rooms. Delicious food and beverages along with calming atmosphere. An ideal place to take break in Kandy. Sri dalada maligawa within 20 minute reach.
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