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Castelo Kandy

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40 Reviews from our TripAdvisor Community

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Showing 30: English reviews
Sydney, Australia
Reviewed 4 weeks ago via mobile

As part of our tour my husband and I stayed at this run down awful hotel, it was our fault that it was booked for us as we went for the cheaper option hotel based on the reviews here on tripadvisor, our tour guide advised is against it because their previous clients had already given them negative feedback. Thank God...

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Thank neridar
Melbourne, Australia
Reviewed 20 April 2016

We had and excellent stay at Castelo. Friendly staff, clean rooms and great food. Located in a quite neighborhood. The food is cooked to order so will take sometime but well worth the wait. Highly recommended.

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Thank Harry N
Sydney, Australia
Reviewed 16 February 2016

We loved the hotel our room was large, beautifully clean, a very professionally run operation. They certainly captured the old colonial feel when they renovated. The coffee shop was great, nothing over stated, just good tastey food ,wonderfully Strong tea. All at a very reasonable price

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1Thank Peter G
Colombo, Sri Lanka
Reviewed 12 February 2016

This was indeed a great place for any traveller.. They had a friend staff and the service was good... Location also was in a nice place with a good view... Enjoyed my stay and I will recommend this place to anyone

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Thank Chris A
Pune, India
Reviewed 15 January 2016

The Hotel has a very homely welcoming vibe to it . Rooms were well maintained , clean, had great air conditioning ,hot water at any hour ,Free WiFi and very well located close to the Lake in Kandy. Quiet at night so you can enjoy a stroll in the Garden or along the lake which is a minute walk ....

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Thank maitlis
A TripAdvisor Member
1 review
Reviewed 9 January 2016 via mobile

We are at the hotel castelo right now and experiencing amazing customer service! Dilani the manager is extremely helpful and accommodating. The rooms are very comfortable and very spacious. The staff is very friendly and the customer service is excellent. The location is ideal as its close to the kandy city. Highly recommend this place to everyone who wants to...

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Thank A TripAdvisor Member
Skien, Norway
Reviewed 9 January 2016 via mobile

This hotel was clean, had aircondition, free WiFi and was close to the Lake in Kandy. Quiet at night. We had everything we needed and the Staff was always taking good care of us. They were so friendly and Nice! The beds were good. Breakfast was also very good. We will Come back another time.

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Thank Caroline G
Prague, Czech Republic
Reviewed 6 January 2016 via mobile

We decided to stop for a nice cup of coffee, as they offered espresso and other standard types of coffee. The service was slow and what we got was not espresso, but nescafe. When I complained, the waiter insisted it was espresso and offered to show me their coffee machine. Obviously, it was nescafe. When I asked for our money...

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Thank martina_mf
Prague, Czech Republic
Reviewed 6 January 2016 via mobile

Although they offer wide range of coffees (epresso, late, americano etc), we recieved after 40 minutes of waiting the worst Nescafe you can imagine. Not drinkable. This awful coffee was for western prices. Stuff is really impolite, slow and arogant! Never more!

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Thank xnov24
Mumbai (Bombay), India
Reviewed 8 December 2015 via mobile

It looked better in pictures to me. We were given room no 1 but the TV was not working..so they moved us to a triple room. It was so unkept and dirty. There was hair on the bed and stained bedsheets. No towels...a tiny tv for a big triple room.. hard beds...that were single beds pushed together. There was a...

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Thank Monalisa777

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Nestled in the central hills in the heart of Kandy. at 1460' above sea level is a very special hotel. A hotel that doesn't sit on the landscape but is part of it. Hotel CASTELO is eco friendly with scenic surroundings and finds itself in an undisturbed locality. The lake view, mountainous surroundings and the cool breeze, coupled with a sip of freshly brewed tea and snacks in the garden are specialties only an environment such as Hotel CASTELO could offer. A colonial Bungalow with star comforts.We offer our clients a unique experience, which is value for money, not just a holiday but an experience of a life time. Fascinating blend of popular attractions, and a place where time stands still.This place is a location of captivating sunsets, early-morning mists and a relatively cool atmosphere, where temperatures average between 20-28C by day, and as low as 16C at night. Rest amidst the hotel privacy or enjoy refreshing hillside walks. A hotel of solid country traditions that would be just as much at home on a summer's day in the English Cottages or Country Clubs. ... more   less 

Additional Information about Castelo Kandy

Address: No. 2A Mahamaya Mawatha, Kandy 20000, Sri Lanka
Region: Sri Lanka > Central Province > Kandy
Price Range: $62 - $78 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Castelo Kandy 3*
Number of rooms: 6
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Questions & Answers

Here's what travellers have asked, with answers from Castelo Kandy staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seem very good”
 of 5 bubbles M4517RIpeterg, 15 Feb 2016 | Read review
“Great family size rooms, I was travelling alone so my room was huge but great value for a traveling family.”
 of 5 bubbles Surfie01, 9 Mar 2015 | Read review
“wifi is in the main residence, not in the big house behind it.”
 of 5 bubbles CaryD256, 14 Aug 2014 | Read review
“All the rooms are good. We stayed twice in room 2. However, the other deluxe room at the end is slightly bigger and more quieter.”
 of 5 bubbles 725sk, 20 Apr 2014 | Read review
“They do a have a good sized triple / family room which is large enough for a family of 4.”
 of 5 bubbles kishanig2013, 16 Apr 2014 | Read review
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