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Randholee Resort & Spa

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#20 of 58 Hotels in Kandy
Certificate of Excellence
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1 room 2 adults 0 children
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Randholee Resort & Spa
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398 Reviews from our TripAdvisor Community

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Showing 305: English reviews
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Reviewed 2 days ago NEW

Unfortunately we only stayed for 2 nights. We booked the mountain view room and was very happy. The room was very spacious with a luxury carpet, amazing views and even an outside Jacuzzi. Restaurant was very good with a varied menu. The infinity pool was great over looking Kandy and the staff were very friendly and attentive.

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Thank spf2363
Reviewed 4 days ago NEWvia mobile

The hotel is located on top of a cliff with excellent views of the city below. The room I stayed was very spacious,well maintained with all the amenities you would expect from a hotel like this. The staff were very friendly and always ready to assist. Buffets were excellent and they even a three piece band that performed live music...

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Thank Mohamed M
Hastings, United Kingdom
Reviewed 1 week ago

We loved this hotel even though it's quite high up and wondered where we were going. Our room was incredible and we wished we had longer than one night there. We had a lovely evening meal along with a singing trio who were really good. The room had an outdoor bath/jacuzzi but he weather was not warm enough to use...

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Thank DebWestfield
Colombo, Sri Lanka
Reviewed 2 weeks ago

This was a cozy place with really good facilities. They did not have a big garden. But the infinity pool was really nice. Food was good ; we enjoyed the club sandwiches and pasta. The staff was really friendly and helpful. The place was child friendly and having 2 kids, I was happy to see that the floors were carpeted...

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Helpful?
Thank IPremathilake
RM_Randolee, Manager at Randholee Resort & Spa, responded to this review

Dear Guest, Ayubowan! (Wish you long life) Thank you for your wonderful review published in the Tripadviser review page and happy to read that you were enjoyed the stay at Randholee with your two kids. We dearly hope that you would visit Randholee again to enjoy the hospitality on your next holiday too. Best wishes, Resident Manager

Reviewed 2 weeks ago via mobile

I booked the hotel through online. Booking was fast, confirmation was recieved quickly.. however, inquiries sent through email wasnt responded at all, not a big deal, my concern is, they lost additional business for not responding those inquiries. Good staff, infinity pool was my favorite as you see the Kandy city while you relax by the pool side.. good breakfast...

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Helpful?
Thank Mariane D
RM_Randolee, Manager at Randholee Resort & Spa, responded to this review

Dear Guest, Ayubowan! (Wish you long life) Highly appreciate your review published mentioning our strengths and weaknesses for us to take necessary action to provide a delight full service to our guests. Hope you would visit us again and to provide a better service as you expected. Best wishes, Resident Manager

Panadura, Sri Lanka
Reviewed 3 weeks ago via mobile

My local booking was easy and the room was reserved over the phone by a helpful guy the night before After a treacherous drive along winding, narrow and steep roads we arrived at the hotel. My heart sank at the entrance as it looked gloomy. But after the stairs down we were escorted to a bright and beautiful reception area...

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Thank Prasanna A
RM_Randolee, Manager at Randholee Resort & Spa, responded to this review

Dear Guest, Ayubowan! We highly appreciate for your lengthy review published in the Tripadvisor review page for followers to read.Further your suggestions are taken highly and will implement same as soon as possible. Hope you enjoyed Randholee hospitality and visit again on your next holiday too. Best wishes, Resident Manager.

Kandy
Reviewed 3 weeks ago via mobile

One of the best views you can get in Kandy. And the infinity pool is the winner of whole of Kandy hotels. Great and homely ambience. Good place to visit even for an outing. Clean and quite. One of the best choices in the city.

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Thank NiliRG
RM_Randolee, Manager at Randholee Resort & Spa, responded to this review

Dear guest, Ayubowan!(wish you long life) We highly appreciate your review published in the Tripadvisor review page . As you mentioned our USP is the view and all were stayed at Randholee never forget to make a comment on this. Since Randholee is situated up in the hills noise and other disturbances are minimal. Travelers who are looking for a...

Gurugram (Gurgaon), India
Reviewed 4 weeks ago

We stayed at the hotel for 3 nights & 2 days. Location: Really good - almost at the top of a hill with a decent distance from the main city. Room: We had the deluxe room with a private jacuzzi and a splendid view of the city from the balcony. The bathroom was spacious and clean too. Service: We ordered...

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Helpful?
Thank varunjaswal
RM_Randolee, Manager at Randholee Resort & Spa, responded to this review

Dear Guest, Ayubowan!(wish you long life) Highly appreciate your review about Randholee and services offered during your stay for readers to aware. Our staff members are trained to maintain effective and efficient service at all times to delight guests . Hope you would visit Randholee again on your next holiday to Sri Lanka. Best Wishes, Resident Manger.

Leicester, United Kingdom
Reviewed 4 weeks ago

This place was a real gem on our Sri Lanka tour. It was just a one night stay but it was a pleasure throughout. Located atop a hill it needs transport to get to it but it is worth it. The views from the hotel looking down into the valley and downtown Kandy are simply stunning and, for those that...

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Helpful?
Thank Kishor P
RM_Randolee, Manager at Randholee Resort & Spa, responded to this review

Dear Guest, Ayubowan!(wish you long life) Thank you for your wonderful review published about Randholee in the Tripadvisor review page.Surely this will help followers to find the best hotel in the Kandy . Since you have mentioned that your stay was confined only to a night ,we dearly hope that next visit of your's to Randholee would be a longer...

London, United Kingdom
Reviewed 18 February 2017 via mobile

We stayed there for 2 nights. The room was very clean and the views were stunning. We ate from the buffet which was ok at best. The breakfast was also moderate. The staff were very eager to please and very polite. Alcohol was very expensive. We used the gym facilities which were good but lacked in any atmosphere. It was...

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Helpful?
Thank lizzie w
RM_Randolee, Manager at Randholee Resort & Spa, responded to this review

Dear Guest, Ayubowan!(Wish you long life) We highly appreciate for publishing your experience at Randholee in the Tripadvisor review page . Certainly your review will drive us more of guest delighting services. Hope you enjoyed the Sri Lankan hospitality during the stay in Sri Lanka and hope you would visit Randholee again on your next holiday too . Best Wishes,...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Randholee Resort & Spa is nestled in the beautiful Mount Pleasant range in Kandy, Sri Lanka. The panoramic view from our resort is about the best that one could experience in Kandy. Seclusion, space, and privacy-our resort offers all these, making it the ideal choice when visiting Kandy. Decked in Kandyan décor, our well-appointed rooms offer its own private balcony and spacious bathrooms equipped with luxury comforts for all visitors. ... more   less 

Additional Information about Randholee Resort & Spa

Address: Heerassagala Rd | Bowalawaththa, Kandy, Sri Lanka (Formerly Randholee Luxury Resort)
Region: Sri Lanka > Central Province > Kandy
Price Range: $110 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Randholee Resort & Spa 4*
Number of rooms: 25
Reservation Options:
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Also Known As:
Randholee Luxury Hotel Kandy
Hotel Style:
#7 Spa Hotel in Kandy
#9 Luxury Hotel in Kandy
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Questions & Answers

Here's what travellers have asked, with answers from Randholee Resort & Spa staff and other travellers.
3 questions
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Questions? Get answers from Randholee Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the deluxe suite if possible - worth every penny.”
 of 5 bubbles varunjaswal, 26 Feb 2017 | Read review
“Mountain room views are best!”
 of 5 bubbles anonymouseater186, 23 Jan 2017 | Read review
“3rd Floor corner”
 of 5 bubbles travell818, 16 Dec 2016 | Read review
“Rooms with balcony overlooking pool are better because of magnificent view of the valley and surroundings.”
 of 5 bubbles katew398, 11 Dec 2016 | Read review
“Not all rooms have kandy town view. Ask for it before you book”
 of 5 bubbles Tejesh369, 1 Dec 2016 | Read review
5 of 5