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Serene Garden Hotel

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247 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Albany, Australia
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 April 2014

This hotel is in a nice elevated location, it is an old building and has been renovated to some degree but does not provide hairdryers, shampoo, conditioner. Small rooms with nowhere to open your suitcase. The food was below average, drinking water has a cost, tea, coffee etc. for consumption in the room is strictly limited. Walk in clients pay... More 

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2 Thank Tw1ga
Bournemouth, United Kingdom
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 17 March 2014

We only stayed one night at the Serene Garden. Our package included the evening meal and breakfast - so sampled a variety of the cuisine - all satisfactory. The restaurant sported a local folk band playing round the tables - all very romantic, but arriving late as we did, we were more focused on eating. Our room was nice, we... More 

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Thank david_anne_mason
Hemel Hempstead, United Kingdom
Level Contributor
108 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 1 February 2014

We were on a 2day trip to Kandy from the coast. The hotel was booked by our guide and was fine for the time we were there. The food was fine as far as I was concerned, and I thought the salads particularly were tasty. Husband went swimming and the pool was quite cold. Internet connection was very slow when... More 

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Thank Janet H
Kuala Lumpur, Malaysia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 January 2014

More than meets the eye from first glance of the entrance and rather small reception area, with rooms across a few floors, a swimming pool (which we didn't use), lounge, and decent looking little restaurant. We only stayed one night, so our experience of the facilities was admittedly minimum. The rooms were compact but comfortable, with a little balcony and... More 

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Thank sjinsl
Mumbai (Bombay), India
Level Contributor
118 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 4 January 2014

The hotel looks small from the exterior, but its actually big when you step inside. The rooms are clean including bed linen( a rarity in 3* hotels). The WiFi connection is very good.We were served welcome drinks. The hotel staff is very helpful. The view from rooms is also excellent ,all rooms overlook kandy and you can get a minor... More 

Helpful?
1 Thank sandeepmota
Ringwood, United Kingdom
Level Contributor
134 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 9 November 2013

At first glance this looked like an uninspiring hotel to spend the night on our excursion organised by Luba from Bentota Club. However appearances are deceiving. On entering you discover what appears to the ground floor only to find the building is six stories high with the other five floors at the back going down the hill. The Hotel is... More 

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Thank David H
Hampshire
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 October 2013

We stayed here for one night on 15th October 2013 in room 711. We arrived at around 5pm after a long hot day visiting various tourist spots to find we had no hot water, no toilet roll in the room, the electricity kept going off and the room was very small. As it was only for one night, we put... More 

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Thank MandMHampshire

Travellers are raving about these Kandy hotels

surrey
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 14 October 2013

Our driver booked us here for one night. it was fine for a night , but I wouldn't want to stay much longer. It was fine for what we needed. Staff were lovely, food good , but we wasn't hungry as we had a late lunch. Our bedroom was basic but had everything we needed and reception gave me a... More 

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Thank kazakay
Tel Aviv, Israel
Level Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 September 2013

My family and me stayed in the hotel for two nights. We had a wonderful time and really enjoyed the friendly stuff who was willing to assist in any way. Their service is really excellent. Our family room was a bit far, but we enojoyed it. The food in breakfast is great even for the children and one evening we... More 

Helpful?
Thank Orit M
Honiton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 August 2013

We stayed in Kandy for one night and were struggling to find accommodation. The hotel had availability but were quoting 140 dollars per room and we needed 2. On declining their rates they quickly negotiated to 90 dollars per room. I think we however had the last rooms available as they were on the bottom floor and above the drivers... More 

Helpful?
Thank Devontiger Z

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Laundry Service
Official Description (provided by the hotel)
Serene Garden Hotel is situated within walking distance of the city centre and overlooking the serene Kandy Lake. Above all these things, something unique about Serene Garden Hotel: its ambience is serene and the experience blends with the unique enchantment that Kandy serenely weaves in the mind of the foreign traveller, as it has done for centuries. From Serene Garden Hotel, it is walking distance to the Dalada Maligawa (The Temple of the Tooth) across the road from the Kandy Lake. This hallowed temple is synonymous with the historic hill capital of Kandy; it is where the tooth relic of the Buddha is enshrined, enduring symbol of a nation’s sovereignty. ... more   less 

Additional Information about Serene Garden Hotel

Address: 189 Rajapihilla Mawatha, Kandy, Sri Lanka
Region: Sri Lanka > Central Province > Kandy
Price Range: $79 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Serene Garden Hotel 3*
Number of rooms: 12
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Questions & Answers

Here's what travellers have asked, with answers from Serene Garden Hotel staff and other travellers.
2 questions
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Bengaluru, India
2 months ago

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Questions? Get answers from Serene Garden Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor always the best”
 of 5 bubbles an6711654, 28 Nov 2016 | Read review
“Don't select low level rooms like 2nd or 3rd floor, weird toilet pit smell in balcony.”
 of 5 bubbles suhand2015, 14 Nov 2016 | Read review
“higher floors have better view, rooms looking out for the pool are bigger but there is a risk of the noice from the pool.”
 of 5 bubbles AleksanderJ, 12 Nov 2016 | Read review
“You can have views across to the city”
  • Guest on our balcony, worth a visit just for this
 of 5 bubbles frosty_11_11, 6 Nov 2016 | Read review
“Ask for a Kandy view”
 of 5 bubbles Mustanghalls, 15 Sep 2016 | Read review
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