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Serene Garden Hotel

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247 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
Reviewed 6 days ago NEW

We had a great welcome by the front staff, good staff and very friendly, food was excellent, nice rooms. beautiful location. And we will recommend this hotel to our friends who will planing to visit Sri Lankan.

Helpful?
Thank an6711654
Level Contributor
3 reviews
Reviewed 6 days ago NEW via mobile

Great place. Good food, friendly caring people. Comfortable safe stay. Room were clean and well attended for any service. Front desk staff very cordial & pleasant. Restaurant was clean & tidy. The staff very attentive. Any extra service asked for was render very well.

Helpful?
Thank James A
Level Contributor
7 reviews
Reviewed 1 week ago via mobile

I have been travelled as a group leader with my group and the stay is good. The staff is very helpful. The hotel has total 6 floor. When you book the room please make sure to confirm it on city view. The rooms has 2 views from balcony. One is to the pool and the other is the city view... More 

Helpful?
Thank Hammad H
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

November 2016, 2 Family rooms (3rd floor), 8ppl, BnB. Parking was a mess. Security guard had no idea about parking. I had to move my car 5 times here and there saying a tourist bus is coming (may be because we are local?!). Bathroom shower cubicle was leaking and became messy (see images). Bathroom so small. Staff was excellent in... More 

Helpful?
Thank Suhan D
Warsaw, Poland
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago

The hotel is very nice, but the rooms number versus floors level are misleading. Rooms rather small. Treat the monkey sign on the windows seriously - dont leave money and jewellery in the room, no safebox available. Nice pool at the ground floor. If you would like to avoid noise, select any room not in front of pool. Nice restaurant,... More 

Helpful?
Thank Aleksander J
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

It's was an amazing overnight, assisted right away with so friendly, hospitable and very accomoding staff's most specially Ashan in front desk. We will definitely recommend to our friends...Thank you so much!

Helpful?
Thank Ceous
Durham, United Kingdom
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago

We stopped here overnight whilst on a 2 day excursion, the hotel is located up the hill away from Kandy town centre, We didn't have time to go down into Kandy as we were up early the next morning however it only took a few minutes to get to the town. The hotel is up in the trees and is... More 

Helpful?
Thank frosty_11_11
coventry
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 October 2016

Hotel located above Kandy up a very steep hill - lovely views overlooking the lake but definatly need taxi to visit the town. food in the restaurant (buffet breakfast and dinner) were excellent - one of the nicest choices of food duirng our trip of sri lanka. Rooms were dated and tired, though clean. the bed was also very comfortable.... More 

Helpful?
Thank joanneCoventry
Bordeaux, France
Level Contributor
76 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 12 October 2016

Nice hotel that was clean and well priced. Staff where friendly and helpful. Dining room offered good meals, dinner and breakfasts where very enjoyable. A nice bar to have a drink. Located up the hill away from the city centre but only a short tuk tuk ride to the centre. The hotel hallways "echo" and we where unlucky enough to... More 

Helpful?
Thank Ian G
UK
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 October 2016

We stayed here as part of an organised private tour. Bit basic and old fashioned in an endearing fashion, great food, comfy bed, beautiful view of Kandy and jungle from the balcony listening to monkeys and a waterfall. Only ten mins by tuktuk to Kandy. Make sure you take note of the signs about closing doors to keep monkeys out!

Helpful?
Thank SCO-UK

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Free Breakfast
  • Laundry Service
Official Description (provided by the hotel)
Serene Garden Hotel is situated within walking distance of the city centre and overlooking the serene Kandy Lake. Above all these things, something unique about Serene Garden Hotel: its ambience is serene and the experience blends with the unique enchantment that Kandy serenely weaves in the mind of the foreign traveller, as it has done for centuries. From Serene Garden Hotel, it is walking distance to the Dalada Maligawa (The Temple of the Tooth) across the road from the Kandy Lake. This hallowed temple is synonymous with the historic hill capital of Kandy; it is where the tooth relic of the Buddha is enshrined, enduring symbol of a nation’s sovereignty. ... more   less 

Additional Information about Serene Garden Hotel

Address: 189 Rajapihilla Mawatha, Kandy, Sri Lanka
Region: Sri Lanka > Central Province > Kandy
Price Range: $79 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Serene Garden Hotel 3*
Number of rooms: 12
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Questions & Answers

Here's what travellers have asked, with answers from Serene Garden Hotel staff and other travellers.
2 questions
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Bengaluru, India
2 months ago

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Questions? Get answers from Serene Garden Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor always the best”
 of 5 bubbles an6711654, 28 Nov 2016 | Read review
“Don't select low level rooms like 2nd or 3rd floor, weird toilet pit smell in balcony.”
 of 5 bubbles suhand2015, 14 Nov 2016 | Read review
“higher floors have better view, rooms looking out for the pool are bigger but there is a risk of the noice from the pool.”
 of 5 bubbles AleksanderJ, 12 Nov 2016 | Read review
“You can have views across to the city”
  • Guest on our balcony, worth a visit just for this
 of 5 bubbles frosty_11_11, 6 Nov 2016 | Read review
“Ask for a Kandy view”
 of 5 bubbles Mustanghalls, 15 Sep 2016 | Read review
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