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About
#25 of 168 hotels in Kandy
Location
Cleanliness
Service
Value
Travellers' Choice
Refurbished in 2009, Hotel Tourmaline has evolved over the years to portray a resort lifestyle that caters to the discerning traveler. With painstaking attention to detail—from its elegant exterior, cuisine and ambience, the hotel is ideal for both the business as well as leisure traveler. The natural scenic beauty that surrounds the hotel creates the perfect relaxing atmosphere to help you unwind and enjoy the many modern amenities that make your stay a memorable one.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Tennis court
Billiards
Kids' outdoor play equipment
Car hire
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Table tennis
Banquet room
Meeting rooms
Spa
Massage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Great View
Languages Spoken
English, French, Sinhala
Location
Full view
60Somewhat walkable
Grade: 60 out of 100
26Restaurantswithin 1 km
9Attractionswithin 1 km
479Reviews6Q+A88Room tips
Reviews
Traveller rating
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Popular mentions
Whole of our family has had two weeks of hotel quarantine at Tourmaline Kandy in Late Feb 2021 and the stay was pleasant and nice. Located in a high altitude in Kandy with a panoramic view of the hill country at the balcony hotel rooms were very spacious with all the amenities. Very friendly staff and superb service. Will definitely come again...... Kap A
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Date of stay: February 2021Trip type: Travelled with family
Helpful
Response from Anura Basnayake, General Manager at The Tourmaline Hotel
Responded 9 Mar 2021
Dear Valued Guest, Thank you for taking time to review us in this forum and also for your kind words of praise. It is nice to know and share that we’ve succeeded in all our efforts to create a memorable stay for you while spending the quarantine period safely and comfortably. We would love to welcome you back to Tourmaline during your next holidays !
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Stayed here two nights during a trip. One of the nights fell on my birthday and the hotel were very kind in decorating my bed with birthday wishes (see photo) and presenting me with a cake which was very kind of them. The rooms were good with great views. The food (as in all the hotels we stayed in) wasn’t the best but ok
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Date of stay: January 2020Trip type: Travelled as a couple
Helpful
Response from Anura B, General Manager at The Tourmaline Hotel
Responded 27 Feb 2020
Dear Valued Guest, Thank you for taking time to leave a comment on this forum and for selecting Hotel Tourmaline for your stay in Kandy. It was pleasure to appreciate our efforts to make your birthday surprise. Your remark on food was well noted. looking forward for the pleasure of welcoming you once again ! With Best Regards,
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Friendly efficient staff. They noticed that it was my birthday and produced a birthday cake after the meal. The food was very good with an interesting range of Sri Lankan food on the buffet although the Vadi and chutneys were hard to spot because they were in a corner and not labelled. The room was due for refurbishment but could have been improved greatly by simple soft furnishings or a picture on the wall.
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Date of stay: January 2020Trip type: Travelled as a couple
Helpful
Response from Anura B, General Manager at The Tourmaline Hotel
Responded 10 Feb 2020
Dear Valued Guest, We wish to thank you for the kind compliments followed by your stay with us ! The pleasure is all ours in having you reside with us and pleased to know that our views, rooms and cuisine were up to your preferred level of comfort. We appreciate your observations and will indeed be taken into due consideration for our future betterment. Please Be our guest once again! With Best Regards,
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This is our second time visiting this hotel. The place is situated in a lovely position and if you go to the sister hotel a few minutes walk, you will get a brilliant view of Kandy. All the staff at Tourmaline hotel are so friendly and it is like a home from home. You will not be disappointed here. The rooms are very clean with all toiletries. The food is to so delicious and when you go to the restaurant,the chef will quite often come out and speak to the guest to make sure you are happy. The restaurant staff are all awesome too. Thus trip was a birthday presen from my husband and we chose this hotel again. Thank you Rashika Rathbayaka (assistant manager) and Jagath Amarakeon (night duty manager) for making our stay so memorable once again. Keep up the great work that you guys do best. With sincere gratitude and thanks to all staff at this hotel.…
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Date of stay: January 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Anura B, General Manager at The Tourmaline Hotel
Responded 1 Feb 2020
Dear Prestigious Guest, A heartfelt “thank you”, for your generous comments and for selecting Hotel Tourmaline as your holiday destination for the second time! We are grateful for your kind words of praise for our staff and all other Sri Lankan hospitality. It was indeed a pleasure to hear that our team have created you a home away from home. Looking forward to welcoming you to stay again with our great family!
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We visited this hotel as part of a Tui tour. The hotel is situated at the edge of Kandy at the top of a steep hill which gives it the most amazing views. The hotel room was spacious, the bathroom a bit quirky with windows with blinds. There was refillable little jars for shampoo etc which was a good idea. The welcome to the hotel is lovely with towels to freshen up and a cool drink. The restaurant didn’t have the same choice of food as others we stayed at on our tour but it was all well cooked and presented with enough choice to suit most people.
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Date of stay: March 2019Trip type: Travelled as a couple
3 Helpful votes
Helpful
Response from Anura B, General Manager at The Tourmaline Hotel
Responded 15 Jan 2020
Dear Valued Guest, Thank you for selecting hotel Tourmaline as your holiday destination and taking time to share your holiday experience spent with us. Always our restaurant is committed to providing all kinds of delicious food for our valuable guests. Awaiting to welcome you during your next holidays with our true hospitality! With Best Regards,
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PRICE RANGE
USD 67 - USD 135 (Based on Average Rates for a Standard Room)
LOCATION
Sri LankaCentral ProvinceKandy DistrictKandy
NUMBER OF ROOMS
24
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Claim Your Listing Frequently Asked Questions about The Tourmaline Hotel
Which popular attractions are close to The Tourmaline Hotel?
Nearby attractions include Jayamali Batiks Studio (1.0 km), Bahiravokanda Vihara Buddha Statue (0.7 km), and Kandy Market Hall (1.0 km).
What are some of the property amenities at The Tourmaline Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Tourmaline Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Tourmaline Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to The Tourmaline Hotel?
Conveniently located restaurants include Cool Corner Fried Ice Cream Parlor, Buono, and Kandyan Muslim Hotel.
Are there opportunities to exercise at The Tourmaline Hotel?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at The Tourmaline Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Tourmaline Hotel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at The Tourmaline Hotel?
The staff speaks multiple languages, including English, French, and Sinhala.