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Hotel Mermaid & Club

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1 room 2 adults 0 children
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Hotel Mermaid & Club
Hotel Mermaid & Club
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1,435 Reviews from our TripAdvisor Community

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Showing 1,319: English reviews
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Shotley Bridge, null, United Kingdom
Reviewed yesterday NEW

This small and very friendly Hotel made an unforgetable holiday for us ..just returned one week ago. The Staff were extra helpful and friendly especially the Hotel waiters Cheeky Chappie, Rangere and especially Saman nothing was a trouble to them and they looked after us admirably. The rooms were clean and tidy sometimes we had visiting elephants on our bed...

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Thank Marjorie L
leeds
Reviewed 5 days ago NEWvia mobile

Jus returned from a wonderful week at the Mermaid. The hotel and staff are fab. We were lucky to attend our friends wedding organised by the hotel and what a brilliant job they did. Very memorable experience for us all. The wedding meal was a 5 course meal served in the grounds of the hotel surrounded by candles - beautiful!...

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1Thank cleve2802
Ajith W, General Manager at Hotel Mermaid & Club, responded to this review

Thank you for choosing Mermaid Hotel and Club to host your friend's wedding and for taking the time to write such a great review. We are delighted to hear of your experience with us, especially with regards to your comments on the service provided by our team and the tasty food which will be shared with them. We do hope...

york
Reviewed 6 days ago NEW

Having just returned from a relaxing two weeks at Hotel Mermaid we want to thank and congratulate all the staff for providing an enjoyable holiday. This medium sized hotel is friendly and welcoming. The standard rooms are spacious, clean,comfortable and well equipped. The newly refurbished bathrooms are of a high standard with a large walk in shower. The air con...

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3Thank FracophileYork
Ajith W, General Manager at Hotel Mermaid & Club, responded to this review

Many thanks for taking the time to review your recent time with us, we're so pleased you had such memorable stay at Mermaid Hotel and Club and truly appreciate all the lovely comments you've made about newly refurbished rooms, service and food. It's also great to read your thoughts on our dedicated team which we will be sure to pass...

Bournemouth, United Kingdom
Reviewed 2 weeks ago

This was once more a return visit to The Mermaid in Sri Lanka, the renovated rooms are very spacious with a beautiful shower room, unfortunately the bedrooms lack draw space although there is ample room for a chest of drawers. There is plenty of choice regarding food which was always well presented plenty of curries, salads, soups for even the...

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4Thank traveller220611
Ajith W, General Manager at Hotel Mermaid & Club, responded to this review

Many thanks for taking the time to review your recent time with us, we're so pleased you had such memorable stay at Mermaid Hotel and Club and truly appreciate all the lovely comments you've made . It's also great to read your thoughts on our dedicated team which we will be sure to pass on to our team. We hope...

Gloucester, United Kingdom
Reviewed 2 weeks ago

I can't believe it's now been 2 weeks since we got back from this fantastic holiday. After 8 days of touring around the country (private tour - just us 2 and the driver, through Hayes and Jarvis), we ended our holiday at the Mermaid for 3 end-of-holiday chill out days. I have to say, we were thoroughly impressed. The staff...

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5Thank NicolasD93
Ajith W, General Manager at Hotel Mermaid & Club, responded to this review

We thank the reviewer for sharing their holiday experience at Mermaid Hotel & Club. Thank you for commending about newly refurbished rooms, service and food. We are taking all possible measures now and will be very strictly enforcing a course of action to chase the dogs and cats from the beach and hotel areas. But have certainly failed in finding...

Durham, United Kingdom
Reviewed 2 weeks ago via mobile

As a handy tip I'll start by saying the room had international plugs so had no problem with appliances. For a medium sized hotel it has a more family run feel than the size suggests. Staff approachable and friendly and nothing was a problem. Our standard room was lovely and had a lounger on the balcony which was very nice....

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4Thank John N
Ajith W, General Manager at Hotel Mermaid & Club, responded to this review

I really appreciate you taking the time to give us your feedback through Trip advisor. We are delighted to learn that you had a good stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team. Truly we are running with little short...

Brighton, United Kingdom
Reviewed 3 weeks ago

Just back from Sri Lanka where we travelled for 8 days and finished our tour with 4 nights at The Mermaid. What a wonderful way to finish, efficient friendly staff, good food and the icing on the cake was Shiva's yoga class each afternoon.

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1Thank Tiathecat23
Ajith W, General Manager at Hotel Mermaid & Club, responded to this review

Many thanks for taking the time to review your recent time with us, we're so pleased you had such memorable stay at Mermaid Hotel and Club and truly appreciate all the lovely comments you've made . It's also great to read your thoughts on our dedicated team which we will be sure to pass on to our team. We hope...

Reviewed 3 weeks ago via mobile

Incredibly delicious food, excellent guest treatment in restaurant&bars, top cleaning :) :) :) I liked the concept of the Sport Centre and the Spa Centre outside the main hotel complex. Guests relaxing under palms and by the main pool weren't disturbed. The manager of Sport Centre runs it very well. Perfect mixture of sporting activities for everyone. I really enjoyed...

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2Thank MichaelaKE
Ajith W, General Manager at Hotel Mermaid & Club, responded to this review

Thank you ever so much for taking the time to write back to us with your feedback from your recent visit to Mermaid Hotel and Club. We are pleased to hear your comments on food and friendly service as it continues to be a highlight for many guests from around the world and we're glad to hear that you concur....

Eastbourne, United Kingdom
Reviewed 3 weeks ago

My wife and I stayed for a week at this lovely hotel after taking a fantastic 6 day tour of the island with Beezer island tours. The hotel provided a ideal retreat to rest and enjoy the heat provided by this destination. Curry is always on the menu however there are plenty of other options, the bedrooms are clean and...

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2Thank MikeJaneRham
Ajith W, General Manager at Hotel Mermaid & Club, responded to this review

Dear Valued Guest Many thanks for having chosen Sri Lanka as your destination and the Mermaid hotel and club as your place of residence. It is with great pleasure to read that you were so delighted with the experience you had here. We are glad to note that all facilities and service provided were to your satisfaction, and that is...

Satu Mare County, Romania
Reviewed 3 weeks ago via mobile

I've had a great time at this hotel.The food is delicious and staff is friendly.However,you should know that most of the guests are 60+,so you won'be disturbed by noisy children.The resort is five-ten minutes away from Kalutara,by tuk tuk,of course.

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2Thank LauraScrpy
Ajith W, General Manager at Hotel Mermaid & Club, responded to this review

Thank you ever so much for taking the time to give us your valuable thoughts from your recent experience at Mermaid Hotel and Club. My apologize for any distress it may have caused due to the disturbance occurred by children's noise. We look forward to welcoming you back to Mermaid Hotel and Club with pleasure.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
The Mermaid Hotel & Club lies on the golden sands of Mahawaskaduwa; a cosy fishing village in the city of Kalutara which is of religious significance, just 24 miles south of Colombo and 45 miles from the International airport. It is cleverly nestled in a vast coconut grove along a stretch of golden, sandy beach; a perfect get-away for sun, sand and sea lovers. ... more   less 

Additional Information about Hotel Mermaid & Club

Address: Mahawaskaduwa, Kalutara 12000, Sri Lanka
Region: Sri Lanka > Western Province > Kalutara
Price Range: $142 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Mermaid & Club 3.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Hotel Mermaid And Club
Resort All Inclusive Mermaid
Mermaid Hotel Sri Lanka
Hotel Mermaid & Club Sri Lanka/Kalutara
Hotel Style:
#1 Spa Hotel in Kalutara
#1 On the Beach Hotel in Kalutara
#1 Family Hotel in Kalutara
#1 Romantic Hotel in Kalutara
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mermaid & Club staff and other travellers.
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Questions? Get answers from Hotel Mermaid & Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor room 208”
 of 5 bubbles MarjorieL346, 22 Mar 2017 | Read review
“All rooms have balconies or terraces with views of garden and sea, however those in the 300 range have best views of sunset.”
 of 5 bubbles FracophileYork, 17 Mar 2017 | Read review
“Stairs only no lifts so if you are disabled ask for ground floor room”
 of 5 bubbles traveller220611, 6 Mar 2017 | Read review
“Choose a ground floor by the pool.”
 of 5 bubbles Tiathecat23, 1 Mar 2017 | Read review
“stairs only to upper rooms chose ground floor if you have mobility issues”
 of 5 bubbles MikeJaneRham, 26 Feb 2017 | Read review
5 of 5