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Hotel Mermaid & Club

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Hotel Mermaid & Club
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1,440 Reviews from our TripAdvisor Community

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Showing 1,324: English reviews
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Cleethorpes, United Kingdom
Reviewed yesterday NEWvia mobile

Great hotel staff amazing will do anything to make your visit enjoyable sorted all aspects of wedding Inc elephant flowers drummers dancers it was just awesome recommend getting married here it's so easy and relaxing

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Helpful?
Thank scottieboy1970
Amersfoort, The Netherlands
Reviewed 5 days ago NEW

This hotel truly deserves an excellent review! The dedicated staff is always smiling, happy to help and takes the time for a friendly conversation which makes you feel very much at home. From cleaners to restaurant and bar staff, sports staff and management, it feels like one big family. We stayed at the hotel for two weeks and really enjoyed...

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5Thank susannespijkerman
Ajith W, General Manager at Hotel Mermaid & Club, responded to this review

Many thanks for taking the time to review your recent time with us, we're so pleased you had such memorable stay at Mermaid Hotel and Club and truly appreciate all the lovely comments you've made about newly refurbished rooms, service and food. It's also great to read your thoughts on our dedicated team which we will be sure to pass...

Nottingham, United Kingdom
Reviewed 5 days ago NEW

Well just returned from my holiday at the mermaid hotel. Had a fantastic time with friends . The beech boy's welcomed us they are just amazing polite and they are just amazing. if you want to go on any trip's they are the one's to go to Some people are saying they are not nice people Well I can tell...

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1Thank karen r
Ajith W, General Manager at Hotel Mermaid & Club, responded to this review

Many thanks for taking the time to review your recent time with us, we're so pleased you had such memorable stay at Mermaid Hotel and Club and truly appreciate all the lovely comments you've made . It's also great to read your thoughts on our dedicated team which we will be sure to pass on to our team. We hope...

Nottingham, United Kingdom
Reviewed 6 days ago NEWvia mobile

We visited in march this year as a group of 4 we found the hotel totally satisfactory nice rooms serviced daily.The view from the hotel to the beach is stunning.The food in the restaurant was very good and there was always a good choice.Entertainment is supplied in varied form from singers to culture shows.There is a air conditioned night club...

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2Thank John T
Shotley Bridge, null, United Kingdom
Reviewed 1 week ago NEW

This small and very friendly Hotel made an unforgetable holiday for us ..just returned one week ago. The Staff were extra helpful and friendly especially the Hotel waiters Cheeky Chappie, Rangere and especially Saman nothing was a trouble to them and they looked after us admirably. The rooms were clean and tidy sometimes we had visiting elephants on our bed...

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1Thank Marjorie L
leeds
Reviewed 1 week ago via mobile

Jus returned from a wonderful week at the Mermaid. The hotel and staff are fab. We were lucky to attend our friends wedding organised by the hotel and what a brilliant job they did. Very memorable experience for us all. The wedding meal was a 5 course meal served in the grounds of the hotel surrounded by candles - beautiful!...

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2Thank cleve2802
Ajith W, General Manager at Hotel Mermaid & Club, responded to this review

Thank you for choosing Mermaid Hotel and Club to host your friend's wedding and for taking the time to write such a great review. We are delighted to hear of your experience with us, especially with regards to your comments on the service provided by our team and the tasty food which will be shared with them. We do hope...

york
Reviewed 1 week ago

Having just returned from a relaxing two weeks at Hotel Mermaid we want to thank and congratulate all the staff for providing an enjoyable holiday. This medium sized hotel is friendly and welcoming. The standard rooms are spacious, clean,comfortable and well equipped. The newly refurbished bathrooms are of a high standard with a large walk in shower. The air con...

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3Thank FracophileYork
Ajith W, General Manager at Hotel Mermaid & Club, responded to this review

Many thanks for taking the time to review your recent time with us, we're so pleased you had such memorable stay at Mermaid Hotel and Club and truly appreciate all the lovely comments you've made about newly refurbished rooms, service and food. It's also great to read your thoughts on our dedicated team which we will be sure to pass...

London, United Kingdom
Reviewed 2 weeks ago via mobile

On our last day at the mermaid hotel and club and don't want to leave, many plus points and just one minor (wild dogs) the hotel could do a little more to prevent the dogs entering the grounds, the problem is tourists feed the dogs on the beach (but this is a problem around the island and not just at...

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1Thank inspired1978
Bournemouth, United Kingdom
Reviewed 3 weeks ago

This was once more a return visit to The Mermaid in Sri Lanka, the renovated rooms are very spacious with a beautiful shower room, unfortunately the bedrooms lack draw space although there is ample room for a chest of drawers. There is plenty of choice regarding food which was always well presented plenty of curries, salads, soups for even the...

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4Thank traveller220611
Ajith W, General Manager at Hotel Mermaid & Club, responded to this review

Many thanks for taking the time to review your recent time with us, we're so pleased you had such memorable stay at Mermaid Hotel and Club and truly appreciate all the lovely comments you've made . It's also great to read your thoughts on our dedicated team which we will be sure to pass on to our team. We hope...

Gloucester, United Kingdom
Reviewed 3 weeks ago

I can't believe it's now been 2 weeks since we got back from this fantastic holiday. After 8 days of touring around the country (private tour - just us 2 and the driver, through Hayes and Jarvis), we ended our holiday at the Mermaid for 3 end-of-holiday chill out days. I have to say, we were thoroughly impressed. The staff...

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Helpful?
5Thank NicolasD93
Ajith W, General Manager at Hotel Mermaid & Club, responded to this review

We thank the reviewer for sharing their holiday experience at Mermaid Hotel & Club. Thank you for commending about newly refurbished rooms, service and food. We are taking all possible measures now and will be very strictly enforcing a course of action to chase the dogs and cats from the beach and hotel areas. But have certainly failed in finding...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
The Mermaid Hotel & Club lies on the golden sands of Mahawaskaduwa; a cosy fishing village in the city of Kalutara which is of religious significance, just 24 miles south of Colombo and 45 miles from the International airport. It is cleverly nestled in a vast coconut grove along a stretch of golden, sandy beach; a perfect get-away for sun, sand and sea lovers. ... more   less 

Additional Information about Hotel Mermaid & Club

Address: Mahawaskaduwa, Kalutara 12000, Sri Lanka
Region: Sri Lanka > Western Province > Kalutara
Price Range: $144 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Mermaid & Club 3.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Hotel Mermaid And Club
Resort All Inclusive Mermaid
Mermaid Hotel Sri Lanka
Hotel Mermaid & Club Sri Lanka/Kalutara
Hotel Style:
#1 Romantic Hotel in Kalutara
#1 Family Hotel in Kalutara
#1 On the Beach Hotel in Kalutara
#1 Spa Hotel in Kalutara
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mermaid & Club staff and other travellers.
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Questions? Get answers from Hotel Mermaid & Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor room 208”
 of 5 bubbles MarjorieL346, 22 Mar 2017 | Read review
“All rooms have balconies or terraces with views of garden and sea, however those in the 300 range have best views of sunset.”
 of 5 bubbles FracophileYork, 17 Mar 2017 | Read review
“Stairs only no lifts so if you are disabled ask for ground floor room”
 of 5 bubbles traveller220611, 6 Mar 2017 | Read review
“Choose a ground floor by the pool.”
 of 5 bubbles Tiathecat23, 1 Mar 2017 | Read review
“stairs only to upper rooms chose ground floor if you have mobility issues”
 of 5 bubbles MikeJaneRham, 26 Feb 2017 | Read review
5 of 5