We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Heritance Kandalama

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Heritance Kandalama
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,310 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Heritance Kandalama
See the most recent reviews
Showing 2,802: English reviews
London, UK
Reviewed 22 July 2015

This is probably the best known hotel in Sri Lanka and it deserves the fame. Set amid the forests, surrounded by nature it's an ideal base for touring the 'cultural triangle'. Don't be surprised if you see monkeys trying to get a sneaky drink from one of the 3 outdoor pools (or raid your mini bar if you leave doors...

 Report
Helpful?
Thank SimonandNeda
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Many thanks for selecting Heritance Kandalama as your preferred holiday destination. It is a pleasure to see that you have enjoyed the stay at our hotel and we are delighted to see that you have found our service to be excellent. Thank you very much for staying twice and we are eager to welcome you back again...

Abu Dhabi, United Arab Emirates
Reviewed 21 July 2015

What a pleasant surprise to find such a nice, well managed Hotel on above sea level. The Hotel has been beautifully renovated, floors and nice, practical furniture. We love good mattresses, duvets and nice crisp Linen and we were fully satisfied with their offering. Dinner is served in the beautiful dining room, which matches comfort with the ancient style. From...

 Report
Helpful?
Thank KrishnaMaeChua8888
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Valued Guests, Thank you very much for your lovely review on TripAdvisor followed by the stay at Heritance Kandalama. We are delighted to see that you have found the stay excellent and superb as the title of your review suggests! We are in fact thrilled to see the review. Of course all our guests find our cuisine to be...

Kazan, Russia
Reviewed 20 July 2015

It's 1 km long hotel in the rock, where rooms are surrounded with jungles and have the most stunning view to the lake, Sigiya and jungles. This is very interesting place to visit and spend few days of your trip do close to nature. Moreover, rooms are good, clean and spacious. AND the food is FANTASTIC!! The best in Sri...

 Report
Helpful?
Thank tank_soroka
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, It is our pleasure to thank you for visiting us during your stay and placing a review on TripAdvisor. Thank you for recommending us as a five star hotel. We really are privileged to have foreign guests like you and we consider it a real honour. We are thrilled to see that you have liked the overall...

Bristol, England
Reviewed 19 July 2015

We were in a deluxe Sigiriya room. The view was awesome. The only reason I've knocked one star off is that the bathroom doesn't have a separate walk in shower. This means you have to climb in to the large jacuzzi bath, which is not easy. The view from the jacuzzi is awesome too. We did have some ants in...

 Report
Helpful?
Thank Geo_Rox_123
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Many thanks for selecting Heritance Kandalama as your preferred holiday destination. It is a pleasure to see that you have enjoyed the stay at our hotel and we are delighted to see that you have found our service to be excellent. We are really sorry for not having a separate walk in shower and we surely will...

London, United Kingdom
Reviewed 18 July 2015 via mobile

When you see this hotel in person it is so breathtaking!!! The way it's been built around the rocks is amazing! It's a massive hotel with great facilities and the rooms were fantastic- the monkeys come right to the balcony! Yes expect bugs you're in the middle of a jungle! We had insect repellent and were fine :) on a...

 Report
Helpful?
Thank JJParmar34
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, It is our pleasure to thank you for visiting us during your stay and placing a review on TripAdvisor. Thank you for recommending us as a five star hotel. We are truly glad that you have had a wonderful stay here and we see that you have found the facilities and the room to be very accommodating....

Bengaluru, India
Reviewed 18 July 2015 via mobile

Was very apprehensive about this place after reading all the negative reviews But my fears were put to rest when we drove into the hotel on July 10 evening . The hotel is situated in a beautiful area covered by water and hills The rooms was splendid with a open view to the mountains , The highlight was the surprise...

 Report
Helpful?
Thank JayMani11
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Jay, Many thanks for the lovely comments and the recommendations placed on TripAdvisor followed by your visit to Heritance Kandalama. Indeed our hotel is renowned for its architectural beauty and the scenic beauty. And we always try to maintain the cleanliness of the rooms so as to cater the guests better. It is really a pleasure to see that...

Colombo, Sri Lanka
Reviewed 18 July 2015

This hotel used to be fantastic some years ago. So we expected great things when paying approx $200 a night. Hotel was very tired with lime scale stains in the toilets, bad odour because of it, very scanty bed linen, no bathrobes or slippers etc which are usually standard for a 5 star hotel. There was even a cockroach in...

 Report
Helpful?
Thank praveen911
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Praveen, Thank you for your much & highly appreciate the preference given in selecting Heritance Kandalama as your accommodation partner in the cultural triangle of Sri Lanka. Also, thank you for the time devoted in posting an insightful review on Trip Advisor following your stay with us. We are indeed delighted to note that you have found our team...

Reviewed 17 July 2015

Me and my wife was there during our honeymoon, little bit difficult to find the way, but once we reached to the hotel the service and the view gave us a amazing feeling. Great work by Mr. Jeffry bawa and the hotel staff, food, rooms are superb. Had a nice stay.

 Report
Helpful?
1Thank nilanka d
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Nilanka, Many thanks from Heritance Kandalama for selecting our hotel as your preferred holiday destination. We really appreciate your interest in posting a comment on TripAdvisor. We are glad to see that you and your wife have had a wonderful stay with us during your honeymoon. It is our pleasure to see that you have liked the cuisine provided...

London, England
Reviewed 16 July 2015 via mobile

We didn't stay at this hotel but we truly enjoyed our lunch there. The food was delicious, in our opinion much higher than the standard in the big hotels in Colombo, and they were happy to adapt dishes to make them gluten free. They even had gluten free bread! (A first for us in Sri Lanka). The setting of the...

 Report
Helpful?
Thank ELondonTraveller
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Many thanks from Heritance Kandalama for selecting us for lunch. We really value your patronage in placing your opinion on TripAdvisor as well. We are truly glad that you have had a wonderful and an authentic gastronomic experience at our hotel. Yes of course we do have many restaurants to choose from for an amazing culinary experience....

Colombo, Sri Lanka
Reviewed 15 July 2015 via mobile

Food was brilliant, staff was friendly. Lots of nice activities, hotel is nicely situated and blends with nature. It's a very environmentally friendly hotel. Elephant ride was amazing. We stayed at a suite, it was good, but a little upgrade is needed in the bathroom, no magnification mirror. This is my third visit and will definitely visit again

 Report
Helpful?
1Thank ThakshilaR
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Thakshila, It is our pleasure to thank you for visiting us during your stay and placing a review on TripAdvisor. Thank you for recommending us as a five star hotel. We really are privileged to have guests like you for more than once and we consider it a real honour. Please note that we will consider your suggestion on...

3,225 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3199)
Viewed
Room/Suite (341)
Viewed
Pool/Beach Area (288)
Viewed
View from Room (245)
Viewed
Hotel & Grounds (784)
Viewed
Bathroom (139)
Viewed
Business Centre/Function Rooms (11)
Viewed
Dining (135)
Viewed
Family/Play Areas (19)
Viewed
2:53
Videos (5)
Viewed
Other (1232)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Hotel & Grounds (3)
Viewed
Dining (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Bathroom (5)
Viewed
Room/Suite (9)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Dambulla
5.1 km away
Aliya Resort & Spa
Aliya Resort & Spa
#3 of 20 in Sigiriya
1,454 reviews
6.7 km away
Jetwing Vil Uyana
Jetwing Vil Uyana
#1 of 20 in Sigiriya
1,393 reviews
2.6 km away
Signature by Amaya
Signature by Amaya
#3 of 15 in Dambulla
208 reviews
Show Prices
Show Prices
Show Prices
18.8 km away
Cinnamon Lodge Habarana
9.1 km away
Kalundewa Retreat
Kalundewa Retreat
#9 of 15 in Dambulla
109 reviews
10.7 km away
Hotel Sigiriya
Hotel Sigiriya
#6 of 20 in Sigiriya
1,429 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Heritance Kandalama is shaped like the outspread wings of a bird, following the line of the cliff from which it seems to emerge. The hotel is a staggering 1km from end to end, and rises up seven floors, yet appears to be a perfectly natural extension of the mountainside. The flat roof and timber pillars support a screen of vegetation that attracts local wildlife. The abundance of real-life animals around the hotel is complemented by wonderful large-scale sculptures within it. A metal owl is suspended outside the main restaurant; wooden elephants inhabit the lounge; a stone cobra uncoils along the terrace overlooking the infinity pool. However, while focusing on highlighting its enchanting natural surroundings, our luxury resort in Sri Lanka gives priority to providing its guests with the finest comforts and service. ... more   less 

Additional Information about Heritance Kandalama

Address: | PO Box 11, Dambulla, Sri Lanka
Region: Sri Lanka > Central Province > Dambulla
Price Range: $245 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Heritance Kandalama 5*
Number of rooms: 152
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Expedia and Priceline so you can book your Heritance Kandalama reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kandalama Hotel Sri Lanka
Hotel Heritance Kandalama
Heritance Kandalama Dambulla
Kandalama Hotel Dambulla
Heritance Kandalama Sri Lanka/Dambulla
Hotel Style:
#1 Family Hotel in Dambulla
#1 Spa Hotel in Dambulla
#1 Luxury Hotel in Dambulla
#1 Romantic Hotel in Dambulla
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Heritance Kandalama staff and other travellers.
33 questions
Ask a question

See all questions (33)

Questions? Get answers from Heritance Kandalama staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sigiria wing has better views.”
 of 5 bubbles 842malayd, 24 Mar 2017 | Read review
“get the river view room”
 of 5 bubbles parakramad2017, 21 Mar 2017 | Read review
“Rooms are surrounded by views of forest and lake.”
 of 5 bubbles andrewwbatchelor, 21 Mar 2017 | Read review
“Rooms closer to the main part of the hotel are quieter as the hotels main air con unit is in front of the hotel on the east end!”
 of 5 bubbles 280philipk, 19 Mar 2017 | Read review
“Choose a room on the recption level floor facing the lake”
 of 5 bubbles 611sunseekers, 16 Mar 2017 | Read review
5 of 5