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Heritance Kandalama

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 290*
USD 143*
Great Deal
USD 165*
USD 148*
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Heritance Kandalama
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3,415 Reviews from our TripAdvisor Community

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Showing 2,891: English reviews
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Hendala, Sri Lanka
Reviewed 3 days ago NEW

The hotel was amazingly generous in upgrading our stay to the suite :) the view was amazing. we experienced the sunset and sunrise. we loved the fact that we had friendly and cheeky visitors (monkeys) around the hotel. the food was good and friendly staff. the suite looked a little bit worn out. looks like it needs a touch of...

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Helpful?
Thank rochelle212016
Reviewed 4 days ago NEW

We went there on last week and we had an amazing time. we booked a suite and we got a room with an amazing view. Room was spacious, clean and comfortable. Location and the design of the hotel is great. We really enjoyed the Dinner and breakfast buffet. Staff, one of the best hotel staff that i have seen so...

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Thank Damitha P
New York City, New York
Reviewed 4 days ago NEWvia mobile

My friend and I stayed at this property and May 2017 while touring Sri Lanka. The hotel is absolutely stunning, with beautiful views of the lake and mountains. We love swimming in the infinity pool every day after we toured the local area. While our room was small the bathroom was quite large and offered spectacular views as well. We...

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Helpful?
Thank Lisa J
Nipuni S, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you very much for keeping trust on Heritance Kandalama as your holiday destination. Many thanks for sharing your experience on TripAdvisor as well. We are pleased to see that you have received excellent service from our staff members; I shall surely convey your sentiments with them. We have taken your sentiments on cuisine very positively and...

Colombo, Sri Lanka
Reviewed 4 days ago NEW

The location and design of this hotel is amazing.The ambition it has to blend with its natural surroundings is wholly achieved and the monkeys, birds and other wildlife will remind you of that on a daily basis. So, ignore the 23 year old fittings (which anyway are all still in working order), and you will experience a fascinating and very...

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Helpful?
Thank hasc888
Nipuni S, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you very much for keeping trust on Heritance Kandalama as your holiday destination. Many thanks for sharing your experience on TripAdvisor as well. Please visit us again and we assure that you will experience superior services and surprises throughout your stay. Yours Sincerely, Priyan Wijeratne, General Manager, Heritance Kandalama

Bahrain
Reviewed 5 days ago NEW

If you love nature then this hotel for you. It is in the middle of a jungle and on a mountain overlooking a beautiful lake, the hotel is beautiful, the food is very good, it only needs activities and programs by the hotel for evening.

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Helpful?
Thank binmahmood
Nipuni S, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you very much for keeping trust on Heritance Kandalama as your holiday destination. Many thanks for sharing your experience on TripAdvisor as well. Please visit us again and we assure that you will experience superior services and surprises throughout your stay. Yours Sincerely, Priyan Wijeratne, General Manager, Heritance Kandalama

Colombo, Sri Lanka
Reviewed 6 days ago NEW

For those that have enjoyed 5-Star accommodation in Europe, Americas, Australia or the Middle East you will be disappointed. The hotel needs to have one star removed until it picks up its game. Whilst there is no question that this hotel is aesthetically beautiful this to the credit of Sri Lanka's most famous architect and not hotel management. Our bathroom...

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1Thank MrThings
Reviewed 1 week ago

What an amazing hotel. The hotel is in a great location inside the Jungle. Me and my wife had a great experience. I booked delux room at 5th floor, the room was spacious and comfortable. Service and staff is very good. The food was excellent. I could not spend more time here as two days didn't seem enough. Will be...

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2Thank savi a
Nipuni S, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you very much for keeping trust on Heritance Kandalama as your holiday destination. Many thanks for sharing your experience on TripAdvisor as well. We are pleased to see that you have received excellent service from our staff members; I shall surely convey your sentiments with them. Please visit us again and we assure that you will...

Colombo, Sri Lanka
Reviewed 1 week ago

Service and staff is very good. nice swimming pool, very nice view. booked delux room at 5th floor. As I remember room number 512. commode looks very old and ugly looking. Television was not located in good position to watch, Breakfast time, I went to have a mango juice and they labled as Mango. but it was artificial.

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Thank dileeparanasingha
Colombo, Sri Lanka
Reviewed 1 week ago

We spent a total of 5 nights at the Heritance Kandalama and stayed in a suite on the 3rd floor of the Sigiriya Wing. Huge choice of buffet and an outside cooking area with everything changing on a daily basis.

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Helpful?
Thank DTTravels-SL
Nipuni S, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you very much for keeping trust on Heritance Kandalama as your holiday destination. Many thanks for sharing your experience on TripAdvisor as well. Please visit us again and we assure that you will experience superior services and surprises throughout your stay. Yours Sincerely, Priyan Wijeratne, General Manager, Heritance Kandalama

Lahore
Reviewed 1 week ago

The hotel is located away from the city inside the jungle, so near to nature. Me and my husband had a great experience. The rooms were spacious and comfortable. the staff very courteous. the food was excellent. the hotel is beautiful, excellent place to get away from the city life.

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Helpful?
Thank rabbiaa2016
Nipuni S, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you very much for keeping trust on Heritance Kandalama as your holiday destination. Many thanks for sharing your experience on TripAdvisor as well. Please visit us again and we assure that you will experience superior services and surprises throughout your stay. Yours Sincerely, Priyan Wijeratne, General Manager, Heritance Kandalama

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Heritance Kandalama is shaped like the outspread wings of a bird, following the line of the cliff from which it seems to emerge. The hotel is a staggering 1km from end to end, and rises up seven floors, yet appears to be a perfectly natural extension of the mountainside. The flat roof and timber pillars support a screen of vegetation that attracts local wildlife. The abundance of real-life animals around the hotel is complemented by wonderful large-scale sculptures within it. A metal owl is suspended outside the main restaurant; wooden elephants inhabit the lounge; a stone cobra uncoils along the terrace overlooking the infinity pool. However, while focusing on highlighting its enchanting natural surroundings, our luxury resort in Sri Lanka gives priority to providing its guests with the finest comforts and service. ... more   less 

Additional Information about Heritance Kandalama

Address: | PO Box 11, Dambulla, Sri Lanka
Region: Sri Lanka > Central Province > Dambulla
Price Range: $158 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Heritance Kandalama 5*
Number of rooms: 152
Reservation Options:
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Also Known As:
Kandalama Hotel Sri Lanka
Hotel Heritance Kandalama
Heritance Kandalama Dambulla
Kandalama Hotel Dambulla
Heritance Kandalama Sri Lanka/Dambulla
Hotel Style:
#1 Family Hotel in Dambulla
#1 Luxury Hotel in Dambulla
#1 Romantic Hotel in Dambulla
#1 Spa Hotel in Dambulla
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Questions & Answers

Here's what travellers have asked, with answers from Heritance Kandalama staff and other travellers.
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Questions? Get answers from Heritance Kandalama staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms in the Sigiriya Wing has the best view”
rochelle212016, 24 May 2017 | Read review
“Choose a room that faces the beautiful Kandalama lake (most do). All rooms are very quiet at night.”
hasc888, 23 May 2017 | Read review
“Go for luxury room, the view is beautiful and your bathroom with jacuzzi and over looking the jungle”
binmahmood, 22 May 2017 | Read review
“Try for an upper floor overlooking the lake”
Joanio1, 12 May 2017 | Read review
“If your budget is enough take the room with the jaccuzzi and the half board option !”
lalahops, 11 May 2017 | Read review
5 of 5
Agoda.com
USD 143* /night
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Booking.comUSD 165
PricelineUSD 148
AMOMAUSD 290
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*Disclaimer
Prices are for 1 room, 2 adults
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