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SUMAQ Machu Picchu Hotel

Travellers' Choice award winner
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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SUMAQ Machu Picchu Hotel
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1,741 Reviews from our TripAdvisor Community

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There are newer reviews for SUMAQ Machu Picchu Hotel
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Showing 1,182: English reviews
slc
Reviewed 7 September 2014

We had this hotel booked for us a part of a tour. I'm all about detail and that they had. We were given a tasty snack when we arrived as well as another when we got to our room. The room was very clean and seemed pretty new, our balcony over looked the street and faced the mountain. We ate...

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Helpful?
Thank Debbie W
E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review

Thank you for your preference in Sumaq Machu Picchu Hotel! We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel. We are going to see the door you have mentioned thank you for your feedback Really hope to have the chance...

New York City, New York
Reviewed 7 September 2014

The hotel has all facilities that will make this hotel 5 star; nice rooms, good bedding, spa, restaurants, celebrity chef menu, etc. But I think the owner is cutting corners with service. The only person, I thought, was professionally prepared to work there was the gentleman who came to the train station to greet us. I wish the hotel spend...

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Helpful?
2Thank jk109
E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review

Dear JK Thank you very much for your feedback We really appreciate your time sharing your experience at Sumaq Machu Picchu Hotel. We appreciate your evaluation We are going to solve the inconveniences that you found in your recently staying but We are not agree on your comment about our food and service generally have the best comments from our...

Columbus, Ohio
Reviewed 4 September 2014

We spent one night in Aguas Calientes as part of the two day trek with Alpaca Expeditions. After a lot of deliberation, we decided to shell out the $350 for a room at the SUMAQ and we were so happy that we did! After a loooonnng day of hiking on the Inca Trail and at Machu Picchu, it was so...

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Helpful?
2Thank tripgirlMichigan
E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review

Thank you for your preference in Sumaq Machu Picchu Hotel. Thank you for considering SUMAQ with your 5 points. We are really glad for your experience with us. We do appreciate your words on your room, we are very sure that you enjoyed your peaceful view to the Vilcanota River. We are trained into exceeding each of our guests´ expectations....

Washington, District of Columbia, United States
Reviewed 4 September 2014 via mobile

The room was what you expect from an upscale establishment. Beautiful bathroom and we'll appointed. My only issue was with the bed which was average. Dinner was included and I was blown away by the quality of the meal. I consider myself a foodie and it was one of the best meals I've had. The breakfast brunch had a great...

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Helpful?
Thank Craig E
E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review

Thank you for your preference in Sumaq Machu Picchu Hotel! We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel. Really hope to have the chance to host you again in time. Best regards, Sumaq Machu Picchu Hotel

Caxias Do Sul, RS
Reviewed 4 September 2014

Wonderful place! Every team are very polite and gentle treatment for all guests. The food ofereced is delicious and variety is avaiable. The room beautiful and very clean. Dinner is excelent; the service is very professional. We Will return soon. And we recomend this hotel for all our friends.

Review collected in partnership with this hotel
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Helpful?
Thank Rossana M
E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review

Dear Rossana Thank you very much for sharing your review with us. We really appreciate your time for sharing your experience at Suimq Machu PIcchu Hotel. Happy to see that you did have a great experience while in our hotel. Really hope to have the chance to host you again in time. Best regards, Sumaq Machu Picchu Hotel

Chicago, Illinois
Reviewed 2 September 2014

We expected the comfortable room, but we were blown away by the food. Much better than the pricey Cusco restaurant the night before we came. Beautifully plated and sauced. Even the breakfast is outstanding. At least we got some exercise at Macchu Picchu. The staff at this hotel are all very friendly and good at understanding English.

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Helpful?
Thank sallyws
E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review

Thank you for your preference in Sumaq Machu Picchu Hotel! We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel. Really hope to have the chance to host you again in time. Best regards,

Rome, Italy
Reviewed 31 August 2014

Fantastic. As we arrived at the station one staff member took our suitcases and carried them to the hotel. As we got it we were offered a welcome drink and another staff member explained us hotel's policy and extras. Few minutes after we were in our room (very nicely furnished, clean and with a beautiful view) a waitress brought us...

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Thank lucio_rm
E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review

Thank you for your preference in Sumaq Machu Picchu Hotel! We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel. Really hope to have the chance to host you again in time. Best regards, Sumaq Machu Picchu Hotel

Simi Valley, California
Reviewed 28 August 2014

The hotel location is excellent , with comfortable rooms. I agree , have the hotel arrange your bus tickets. The dinner and breakfast thats included with your stay is very good . But be aware ask the staff at check in to go over all the services provided, we found out latter that there was additional services that would have...

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Thank Carlitom1
E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review

Carlitom1 We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel. Really hope to have the chance to host you again in time. Best regards,

Cambridge, MA
Reviewed 28 August 2014

The reservation included breakfast & dinner - both of which were excellent. The room was clean with plush towels and warm bedding. There was no air conditioning but the cool mountain air was perfect for nighttime sleeping. The staff were helpful and reminded me of trips to India where customer service is excellent. The television worked well and had more...

Review collected in partnership with this hotel
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Helpful?
Thank rtodd7799
E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review

Thank you for your comments on our services. We are really glad for your experience with us. We are very sure that you enjoyed your peaceful view to the Vilcanota River. We are trained into exceeding each of our guests´ expectations as you have described on your review. Indeep, really hope that you had a great time with us and...

Plano, Texas, United States
Reviewed 28 August 2014

We had an outstanding stay at Sumaq - Machu Picchu. We liked the location and the services provided by the excellent staff at Sumaq. I would definitely suggest that you should get your Machu Picchu Bus tickets through Sumaq. They make a lot of effort at standing in the line very early in the morning to reserve your seats and...

Review collected in partnership with this hotel
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Helpful?
Thank Jayant M
E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review

Thank you for your preference in Sumaq Machu Picchu Hotel! We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel. Really hope to have the chance to host you again in time. Best regards, Sumaq Machu Picchu Hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
SUMAQ - Sumaq Machu Picchu Hotel is a family hotel with ample experience in the luxury hospitality business in the country. Experience that makes Sumaq a hotel dedicated entirely to its guests. In addition to its exclusive service, it offers a privileged location in the Machu Picchu historic sanctuary, on the banks of the Vilcanota River near the main tourist attractions. The Aguas Calientes train station is just a ten-minute walk away, and we provide bus service from the door of the hotel to and from Machu Picchu for our guests. Highlights: •Privileged location: Staying at Sumaq means enjoying Machu Picchu’s most beautiful landscapes, where you will find lush vegetation, enormous mountains, valleys, the Vilcanota River, a waterfall and ancient trails. •Creative cuisine: Enjoy our exclusive haute cuisine that features traditional Peruvian dishes prepared with exotic ingredients from southern Peru. •Passion for service: Our staff is the main element that gives Sumaq a warm and friendly atmosphere, with attention to your needs. •Co-existence with the local culture: Immerse yourself in the outdoor activities prepared especially for you, in which you will experience the authentic traditions of our neighboring communities. •Support for sustainability: Sumaq guides its staff and guests in its mission to protect the environment and the social setting. Our sustainable practices have been verified by the Rainforest Alliance. ... more   less 

Additional Information about SUMAQ Machu Picchu Hotel

Address: Av. Hermanos Ayar Mz 1 Lt-3, Aguas Calientes 18, Peru
Region: Peru > Cusco Region > Sacred Valley > Aguas Calientes
Price Range: $469 - $794 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — SUMAQ Machu Picchu Hotel 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Sumaq Hotel Machu Picchu
Sumaq Machu Picchu
Hotel Style:
#1 Family Hotel in Aguas Calientes
#1 Spa Hotel in Aguas Calientes
#1 Green Hotel in Aguas Calientes
#1 Romantic Hotel in Aguas Calientes
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Questions & Answers

Here's what travellers have asked, with answers from SUMAQ Machu Picchu Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river view”
Snevill, 20 May 2017 | Read review
“Had a view of the river, which was beautiful to look at and fall asleep to.”
780leaha, 16 May 2017 | Read review
“River view is unforgettable!”
curiositas_jojo, 10 May 2017 | Read review
“look out on the river with balcony if possible”
peterj86, 3 May 2017 | Read review
“do not get a room on the first floor”
spaintravelerAtlanta, 1 May 2017 | Read review
5 of 5
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USD 362* /night
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Prices are for 1 room, 2 adults
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