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SUMAQ Machu Picchu Hotel

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Traveller (1220)
Room & Suite (486)
Dining (181)
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Overview
  • Excellent76%
  • Very good18%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“ceviche”(74 reviews)
“the bus”(289 reviews)
“the river”(300 reviews)
Free Wifi
Breakfast included
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Reviews (1,970)
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967
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14
Show reviews that mention
All reviewscevichethe busthe rivercooking classmachu picchuwelcome drinkbeautiful hotelstar hotelpisco soursthe hotel staffcourse dinnerbreakfast and dinneri highly recommend this hotelbeautiful roomincluded dinnersanctuary lodgesacred valley
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491 - 495 of 1,327 reviews
Reviewed 16 May 2015

I loved my stay at Sumaq. It was my first time to Machu Picchu and they made it meet every expectation and do it in style! The guide was personable, fun, and knowledgable about everything we asked him about. The hotel was able to go...More

Review collected in partnership with this hotel
1  Thank VoxStrand
Response from E-commerceSumaq, Gerente at SUMAQ Machu Picchu HotelResponded 16 May 2015

We are really glad for your experience with us. We do appreciate your words. We are trained into exceeding each of our guests´ expectations. Indeep, really hope that you had a great time with us and do look forward ot hosting you in the next...More

Reviewed 15 May 2015

After dreaming of visiting Machu Picchu for years it was really important to me to stay at the best possible location for getting to the site early in the morning. Sumaq hotel did not disappoint in that regard. It is right on the bus route...More

Thank Lucy E
Response from E-commerceSumaq, Gerente at SUMAQ Machu Picchu HotelResponded 20 May 2015

Dear Lucy Thank you very much for your feedback. We really appreciate your coments about our property concern the outlets we really thank you for your feedback we are going to fix them inmediatly Happy to see that you did have a great experience while...More

Reviewed 15 May 2015

I traveled with a tour group and this hotel was exceptional. The warm towels on arrival were refreshing. The lobby is a perfect gathering place. I loved to watch and listen to the river rushing outside from the balcony of the room. We had a...More

1  Thank MichiganMaestra
Response from E-commerceSumaq, Gerente at SUMAQ Machu Picchu HotelResponded 19 May 2015

We are really glad for your experience with us. We do appreciate your words, we are very sure that you enjoyed your peaceful view to the Vilcanota River. We are trained into exceeding each of our guests´ expectations. Indeep, really hope that you had a...More

Reviewed 15 May 2015 via mobile

If you have heard that service is lacking in Aguas Calientes, which is the jumping off point for trips to Machu Picchu, that is not the case at the Sumaq. Everything about this hotel is excellent. A welcoming beverage and hors d'oevres; complimentary tea and...More

Thank SpartanOtto
Response from E-commerceSumaq, Gerente at SUMAQ Machu Picchu HotelResponded 15 May 2015

Thank you for your preference in Sumaq Machu Picchu Hotel! We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel. Really hope to have the chance...More

Reviewed 12 May 2015 via mobile

I read a lot of reviews about hotels in Aguas Calientes. We wanted to stay somewhere nice during our treks to Machu Picchu and Huayna Picchu. I read most of the reviews, both the good and the bad. And I must say---I really enjoyed this...More

3  Thank adaytripper2
Response from E-commerceSumaq, Gerente at SUMAQ Machu Picchu HotelResponded 20 May 2015

Thank you for your preference in Sumaq Machu Picchu Hotel. Thank you for considering SUMAQ with your 5 points. Thank you for your comments on our services. As you mentioned on our review. We are really glad for your experience with us. We do appreciate...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
USD 322 - USD 653 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Aguas Calientes
#1 Romantic Hotel in Aguas Calientes
#1 Green Hotel in Aguas Calientes
#1 Luxury Hotel in Aguas Calientes
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 322 - USD 653 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Aguas Calientes
#1 Romantic Hotel in Aguas Calientes
#1 Green Hotel in Aguas Calientes
#1 Luxury Hotel in Aguas Calientes
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1220)
Room & Suite (486)
Dining (181)
Pool & Beach (9)
Amenities (60)
Family and Play Areas (17)
Business Centre & Event Rooms (1)
Questions & Answers
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Billy M
10 December 2017|
AnswerShow all 2 answers
Response from julamparelli | Reviewed this property |
I went with my parents and, in total, there were four of us. In the room where I stayed with my sister, there were three queen size beds... We even joked that we could all have stayed there, even if our other sister had been... More
0
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Donnelly D
14 November 2017|
AnswerShow all 4 answers
Response from jan12744 | Reviewed this property |
Half board is just breakfast and board is dinner and breakfast. We had both and the food is outstanding !!!! The dinner was a 6 course meal that was presented beautifully and the food was all as good as the lovely... More
1
Vote
bcjh
16 August 2017|
AnswerShow all 8 answers
Response from angisitia28 | Property representative |
Hello they do have two elevators at the hotel. You can ask all your questions with Jose Castillo at the email of reservation at Sumaqhotelperu. regards
0
Votes
Google Translation
Room Tips
"Try to get a river view to avoid occasional train noise at night"
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"Ask for a room that faces the street if any. There are train tracks at the back of the hotel, we didn't..."
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"We had a view of the river which was wonderful."
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"Get a room overlooking the river. The sound of the water put me to sleep!"
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