We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Inkaterra Machu Picchu Pueblo Hotel

2,683 reviews
Save
Traveller (1687)
Room & Suite (595)
Dining (213)
Overview
  • Excellent71%
  • Very good21%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“bird watching”(89 reviews)
“cloud forest”(133 reviews)
“tea plantation”(77 reviews)
Free Internet
Breakfast included
Outdoor pool
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
3.5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (2,683)Write a Review
There are newer reviews for Inkaterra Machu Picchu Pueblo Hotel
See the most recent reviews
Filter reviews
2,181 results
Traveller rating
1,496
466
134
47
38
Traveller type
Time of year
LanguageEnglish
More languages
1,496
466
134
47
38
Show reviews that mention
All reviewsbird watchingcloud foresttea plantationnature walkorchid tourspectacled bearhot water bottlesoutdoor showereco centerorchid walkorchid gardenquinoa pancakeshotel groundsextensive groundsmachu picchuflora and faunafire place
FilterEnglish
Updating list...
831 - 835 of 2,181 reviews
Reviewed 28 May 2015

After the walk from the train station and the many steps of Machu Picchu, I really wasn't prepared for a bunch more steps at my hotel. But, the room was clean, food good, and service helpful. And, the grounds make the steps all worth while.More

Thank Notmelo
Response from Ecommerce_manager, Ecommerce at Inkaterra Machu Picchu Pueblo HotelResponded 30 May 2015

Dear guest, Inkaterra Machu Picchu Pueblo Hotel occupies a private five-hectare (12-acre) mountainside reserve, is an Andean village hotel, built on uneven grounds, due to the geography of the area, therefore the use of stairs was necessary included in the hotel design. We appreciate the...More

Reviewed 27 May 2015

This eco-friendly lodge features individual cabins up and down the hills of the large property. Service is amazing with your every request attended to with the utmost care. I can't say I loved the room nor the lack of a bathtub but I truly enjoyed...More

Thank sheboygannancy
Reviewed 27 May 2015

In looking at the reviews for this hotel and some info that was provided by our tour group, we had high expectations for our brief stay here. First, the room was cold and musty and had only a small portable heater to try to increase...More

1  Thank Mikeview
Reviewed 26 May 2015

Hotel is located in heavily vegetated grounds and it's easy to lose your way at first. Fortunately the service was well above average. One servant went well out of his way to guide us personally to the door of the dinning room after we lost...More

1  Thank Yani51
Response from Ecommerce_manager, Ecommerce at Inkaterra Machu Picchu Pueblo HotelResponded 30 May 2015

Dear guest, We are very sorry that your stay was not as expected; Inkaterra Machu Picchu Pueblo Hotel occupies a private five-hectare (12-acre) mountainside reserve, is an Andean village hotel. Machu Picchu is located in a cloud forest between the Andes and the Amazon Basin...More

Reviewed 26 May 2015

This hotel makes the most of its location in the cloud forest. True, the hotel is located next to the train tracks that run through Aguas Calientes, but you really forget about this once you enter the property. The trains don't run through the night...More

1  Thank May D
View more reviews
PreviousNext
1165166167168169437
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Spa
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Things to do
Restaurant
Spa
Bar/Lounge
Outdoor pool
Details
Price range
USD 431 - USD 602 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Aguas Calientes
#3 Romantic Hotel in Aguas Calientes
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 431 - USD 602 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Aguas Calientes
#3 Romantic Hotel in Aguas Calientes
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1687)
Room & Suite (595)
Dining (213)
Pool & Beach (50)
Amenities (80)
Family and Play Areas (26)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
ahardacre
13 January 2018|
AnswerShow all 2 answers
Response from Jannes G | Reviewed this property |
I would go for using the spa - when I was wandering through the orchid walk I thought I saw some rooms that might have their own heated pools but maybe it was the spa - I would call the hotel. There are plenty of spaces to... More
1
Vote
Homer S
25 December 2017|
AnswerShow all 5 answers
Response from KenNYC150 | Reviewed this property |
Sorry for the delay in answering; I just got this message. There is a bus that takes you from downtown Pueblo (a short walk from the hotel) to the entrance of Machu Picchu. Alternatively, you can hike up, but would not... More
0
Votes
wem56
15 October 2017|
AnswerShow all 2 answers
Response from Dana C | Reviewed this property |
Not sure that the numbers matter, perhaps in the Superior rooms which are in the main building. Some have a patio that faces the walkway from the casitas. You may want to ask about that. We had casitas number 20 which was in... More
1
Vote
PreviousNext
12345613
Room Tips
"All of our group of 20 had slightly different rooms and everybody loved them."
Read review
"It's all good."
Read review
"Casitas are amazing"
Read review
"second stories, or upgraded rooms with additional amenities."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing