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The Moorhouse Ikoyi Lagos - MGallery Collection

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The Moorhouse Ikoyi Lagos - MGallery Collection
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126 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Paris, France
Reviewed 30 September 2015 via mobile

A nice place to stay in busy Lagos the rooms are nice (I have been upgraded to a suite) and the service is good the hotel needs some renovation the paintings are a bit damaged the fitness is small and the pool nice to relax and catch the sun good alloy for the price iis good as well

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Helpful?
1Thank Dominique P
Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear M. Dominique P, We are very grateful you took the time to share your recent experience at our property with us. Our staff takes great pride in providing a personalized yet discreet service to all our guests. Be certain that your remarks have been passed on to our services, as we are always working on improving our guests’ experiences....

Kochi (Cochin), India
Reviewed 13 September 2015

Once again, back in moorhouse and had a great stay. Not a flamboyant hotel. small lobby, very unassuming, but rooms are spacious and bed is very comfortable. restaurant is not very exciting. breakfast has a good spread and lots of fresh fruits. lobby staff are helpful. generally the property is a but old, but great value for money compared to...

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Helpful?
1Thank mjacob007
Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear guest, I would like to thank you for sharing your experience at MGallery The Moorhouse, Lagos. I am delighted to read that you enjoyed the overall experience. The lobby team is, as well as all the staff at MGallery The Moorhouse, Lagos, working every day to offer a discreet yet permanent attention to our valued guests. You can count...

Camara De Lobos, Portugal
Reviewed 28 August 2015

It was my second time in this hotel, like previously I really enjoy the stay, The staff are friendly, the restaurant is nice and a lot of varieties in the breakfast. I really recommend and I'm sure I will come back again.

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Helpful?
Thank Tome C
Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Tome C, All the Ambassadors of MGallery The Moorhouse and myself would like to say "Obrigado". We are always delighted to have you as part of our regular guests during your trip to Lagos. Thank you for seizing the time to share your comments on Tripadvisor. We'll be delighted to welcome you back soon. Please Feel Welcome. Kindest Regards,...

Reviewed 12 August 2015 via mobile

I spent 4 days at The Moorhouse Ikoyi.......... My stay was very nice.. Thanks to the staff And the general manager for their welcome .. I felt like at home! ......................... Breakfast with elevate standard and service as a seven stars!!!!!!!!!!!! See you soon!!!!!!

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Helpful?
Thank Fanfa15
Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Fanfa 15, I am glad to read you were able to make the most of every aspect of our property and thank you very much for your positive comments on our teams and departments. I agree that our hotel has a perfect location in order for our guests to explore all that Lagos has to offer, while allowing you...

Espoo, Finland
Reviewed 6 August 2015

From top to bottom the hotel is a great place to stay. Great service, good reception, nice rooms, good food and good location in Lagos Ikoyi. I especially liked the recognition for return guest and Accor card member. Apart from some tired looking hallways the hotel is in top shape. I will be back

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Helpful?
Thank Frederic V
Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Frederic, Thank you very much for your kind words and we truly appreciate you taking the time to share your feedback. It is always very gratifying to learn our valued guests had a memorable stay amongst us, from the moment of arrival through to departure. I will proudly share your delightful review with our team and we look forward...

Ibadan, Nigeria
Reviewed 25 July 2015 via mobile

This is the Manager of Sofitel Moorhouse in Ikoyi Lagos. She us an excellent manager leading a competent and skilled team. I stayed there recently and was hugely upset by the room to which I was alloted. I did not sleep all night and was going to bring the roof down. Here she came. Firm yet with an apology and...

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Helpful?
Thank CHESTRAD
Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Chestrad, Thank you for sharing such nice words on your most recent stay and that despite the issue in your room, you enjoyed your stay with us. We are thrilled you took advantage of our exquisite and quiet location, Please be assured that your compliments, especially the ones involved to our Operation Manager in finding a better room t...

Reviewed 13 July 2015

Lovely rooms great service and a fantastic restaurant. You should try their seafood section. My only difficulty was the lights that kept going even though they were on generator. The pool was clean and the water was at the perfect temperature for a late afternoon dip.

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Helpful?
Thank Nii Amah D
Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Sir Nil Amah D, Thank you for sharing your comments on Tripadvisor website. I'll share them with my associates today. At MGallery The Moorhouse, we work towards letting You Feel Welcome. Awaiting the pleasure of welcoming you back soon, we wish you a great day. Kindest Regards, Gabriel Tadros General Manager

UK
Reviewed 16 June 2015

This was my second stay here and I would certainly return on my next trip to Lagos. My description slightly Plagiarised from a previous reviewer is however, a very accurate reflection. The staff are warm and friendly and the rooms reasonably priced and comfortable

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Helpful?
Thank colin b
Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Bonjour, Dear M. Colin B, Thank you for posting your comment on Tripadvisor regarding your stay at MGallery The Moorhouse in Lagos. I seized the opportunity to share it with my Ambassadors. Please tell your friends about our hotel and come back to see us again. Wishing you a great day Sir. Kindest Regards, Gabriel Tadros General Manager

Kochi (Cochin), India
Reviewed 28 April 2015

Small hotel, i would consider it boutique by west african standards. large rooms, good location as its away from traffic/noise. limited common space. attractive prices, should be some 15 year old building, very similar to wheatbaker, but half the price, most probably due to age of the building. I would consider this as one of the best value hotels in...

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Helpful?
Thank mjacob007
TheMoorhouse, Directeur général at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Sir mjacob007, We would like to thank you very much for taking the time to write such a fantastic comment regarding your stay at the MGallery The Moorhouse ! We are delighted to read that you enjoyed the hotel and received not only a good service from polite and helpful staff but also found the hotel not over priced....

Cardiff, United Kingdom
Reviewed 19 April 2015

I got to the hotel today 19/4/15 hoping that the standard will be better than Novotel PHC and ibis airport road and the one in toyin street Ikeja but was shocked when I met no one on the front office. He eventually came but had no clue on how to access my reservation I made through Accor hotel website using...

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Helpful?
2Thank Chin A
TheMoorhouse, Directeur général at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Sir, Thank you for your detailed e-mail. I sincerely regret to note of your less than satisfactory experience with us. Your feedback on your reservation experience has been shared with our direction for immediate remedial action to improve our service level. We have as well notified Technical service and reservation service in order to avoid any additional errors that...

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Near The Moorhouse Ikoyi Lagos - MGallery Collection

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
This 5 star hotel is ideally located in the heart of the Ikoyi residential district, just 5 minutes from the new business district. It offers 90 rooms and suites, a cigar bar, MBar, MBar Garden, four meeting rooms plus a board room, swimming pool and fitness facilities. Perfect for business, romance or tourism, 10 minutes from Victoria Island, the commercial center of Nigeria, and 45 minutes from the airport. Discover this exclusive international boutique hotel and its high quality service. ... more   less 

Additional Information about The Moorhouse Ikoyi Lagos - MGallery Collection

Address: 1 Bankole Oki Road | Ikoyi, Lagos 550104, Nigeria
Region: Nigeria > Lagos State > Lagos
Price Range: $168 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Moorhouse Ikoyi Lagos - MGallery Collection 4*
Number of rooms: 94
Reservation Options:
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Also Known As:
The Moorhouse Ikoyi Lagos Hotel Lagos
Sofitel Moorhouse Ikoyi
Sofitel Lagos
Sofitel Hotel Lagos
Lagos Sofitel
Hotel Style:
#7 Business Hotel in Lagos
#9 Best Value Hotel in Lagos
#15 Luxury Hotel in Lagos
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Questions & Answers

Questions? Get answers from The Moorhouse Ikoyi Lagos - MGallery Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean and friendly environment”
 of 5 bubbles fataiodesile, 1 Nov 2016 | Read review
“I like rooms on the higher floors”
 of 5 bubbles Ibadanboy, 3 Jun 2016 | Read review
“I think you should ask for a big room.”
 of 5 bubbles 276irenea, 16 May 2016 | Read review
“A pool above the restaurant/by the pool will be much quieter than one over the bar area.”
 of 5 bubbles Travellingsav, 6 May 2016 | Read review
“All the room were good”
 of 5 bubbles Jayadasa, 8 Apr 2016 | Read review
5 of 5