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Sari Pacifica Hotel, Resort & Spa - Redang Island

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Sari Pacifica Hotel, Resort & Spa - Redang Island
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228 Reviews from our TripAdvisor Community

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There are newer reviews for Sari Pacifica Hotel, Resort & Spa - Redang Island
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Showing 136: English reviews
Bangkok, Thailand
Reviewed 5 May 2014 via mobile

A place you must avoid : overpriced according to service provided. It might have been a good place to stay years ago, but this hotel has not been renovated for a long time : there are fissures and rust everywhere. Food is expensive (38 to 60 Rm /person ) and awful. If you have to stay in this place, prefer...

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3Thank Stephanie10110
Kuala Lumpur, Malaysia
Reviewed 1 May 2014

- bad customer service, not accomodating to patrons, making excuses for bad quality / service etc - served MOULDY BREAD at breakfast - snorkelling locations shown by the resort's diving centre were based on worker's convenience (i.e. very near and quite substandard) and not by location quality / beauty. - based on the rates ($) for this resort, the value...

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1Thank yusufmn
Reviewed 16 April 2014 via mobile

Staying at the wonderful Sari Pacifica is one of the highlights if our recent holiday to Malaysia. The resort is clean, well maintained with what can only be described as impeccable standards. Our room was stunning with beautiful beach views and beds big and comfy. The food was a great variety of local cuisine which was presented beautifully, always hot...

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4Thank Gizzy73
Robertsbridge, United Kingdom
Reviewed 1 October 2013

We arrived and were greeted by the transfer bus and ended up on the jetty! After an exciting boat trip around the island we arrived at our resort. An impressive beach and a great location. Although they didn't have a note of our reservation, they handled it well and we were upgraded to a sea view room which is a...

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1Thank JeremyKnott
Mark H, Resident Manager at Sari Pacifica Hotel, Resort & Spa - Redang Island, responded to this review

Dear JeremyKnott, Thank you very much for taking the time to post this review. Your feedback is much valued and appreciated. Thank you for complimenting our staff on their service rendered and friendliness. We regret to learn that your comment on the food was not up to your expectations. For your information, we do provide the ala carte menu from...

Naples, Italy
Reviewed 5 September 2013

We still are in Redang at Sari Pacifica hotel while we are writing this review!, We are doing breakfast and honestly for us is perfect. Yes, we are italian, and a lot of food that they offer for breakfast are too much heavy for us...but we have all that we need!!! The room front sea villa is fantastic (thanks to...

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2Thank Fra l
Mark H, Resident Manager at Sari Pacifica Hotel, Resort & Spa - Redang Island, responded to this review

Dear Fra I, Thank you for taking your time to write and post this review. We really appreciate your positive comments overall. It was a great pleasure having you stay at our resort and we hope to welcome you again in the near future. Thank you & Stay Well, Mark

Milan, Italy
Reviewed 28 August 2013

we did not sleep there, but close to it. we just went there to have a massage, which was all right. The atmosphere of the spa is not even close to the idea of spa we have: no music, but a noise of air conditioning and no scent, no oil or incense in the air, just the smell of towels...

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Thank bdb b
Mark H, Resident Manager at Sari Pacifica Hotel, Resort & Spa - Redang Island, responded to this review

Dear bdb b, Thank you very much for taking the time to post this review. Your feedback is much valued and appreciated. We regret to learn that our service rendered was not up to your expectations. We sincerely apologise for the shortcomings you’ve encountered. Rest assured that your comments will be seriously looked into and we will strive to improve...

Chester, United Kingdom
Reviewed 28 August 2013

I left it up to my wife to book a resort on the island. so she did, and told me about it. I did not see or hear anything about it because sometimes I travel with zero expectation. as soon as I saw the resort from the sea, I knew I would like it and I really did like it....

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Thank Michael M
Mark H, Resident Manager at Sari Pacifica Hotel, Resort & Spa - Redang Island, responded to this review

Dear Michael M, Thank you very much for sharing your Sari Pacifica experience with others and for highlighting the warm and wonderful service provided by our staff here at Sari Pacifica Resort & Spa. Your satisfaction towards our accommodation, services and facilities is a motivation for us to provide even better service. Thank you once again for recommending Sari Pacifica...

kuala lumpur
Reviewed 19 August 2013

I came with less expectation after reading the reviews as I do not have a choice as other hotels were fully booked during festive season recently. But I was actually surprised its turn out better than expectation, I have to thanks to the staff of Sari Pacifica for trying their hard to make sure the customers satisfied during their stay....

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Thank Nisda
Mark H, Resident Manager at Sari Pacifica Hotel, Resort & Spa - Redang Island, responded to this review

Dear Nisda, Thank you very much for sharing your Sari Pacifica experience with others and for highlighting the warm and wonderful service provided by our staff here at Sari Pacifica Resort & Spa. Your satisfaction towards our accommodation, services and facilities is a motivation for us to provide even better service. On another note, we’d looked into the less positive...

Bengaluru, India
Reviewed 18 August 2013

My family (2 adults and 2 young children) stayed at the Sari Pacifica for 5 nights in July. - Room: we opted for the sea facing bungalow and we found this to be very spacious. The resort gave us a single bed for our 2 year old and a baby cot for our 1 year old. And even with these...

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1Thank Michel P
Mark H, Resident Manager at Sari Pacifica Hotel, Resort & Spa - Redang Island, responded to this review

Dear Michel P, Thank you very much for sharing your Sari Pacifica experience with others and for highlighting the warm and wonderful service provided by our staff here at Sari Pacifica Resort & Spa. Your satisfaction towards our accommodation, services and facilities is a motivation for us to provide even better service. On another note, we’d looked into the less...

Singapore, Singapore
Reviewed 12 August 2013

It was in blind faith that I chose Sari Pacifica for my first trip to Redang Island. I was willing to discount the reviews posted here but they were proven right. However, I must give credit to the front desk, Public Relations, house keeping, waiters for being very professional, friendly and going all the way out to manage the guests'...

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1Thank staysg
Mark H, Resident Manager at Sari Pacifica Hotel, Resort & Spa - Redang Island, responded to this review

Dear staysg, Thank you very much for taking the time to post this review. Your feedback regarding the food and room amenities is much valued and appreciated. We regret to learn that our service rendered was not up to your expectations. We sincerely apologise for the shortcomings you’ve encountered. Rest assured that your comments will be seriously looked into and...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
Services
  • Breakfast included
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located at Redang Island gives you access to some of the best diving and snorkeling sites in this part of the world.This boutique resort with zero start itself is located on Pasir Panjang (Long Beach), offering you white sandy beaches, turquoise waters, colourful marine life and spectacular view of the South China Sea.Our resort is just re-opened it's business from End of April 2013 onwards. Highly appreciated not to focus us as a 4-5 star resort. Everyday we are improvise towards the services to satisfy our guest. We strongly believe & inform our guest not to have a high expectation on us. We sincerely apologize for any inconvenient cause. ... more   less 

Additional Information about Sari Pacifica Hotel, Resort & Spa - Redang Island

Address: Lot 87 & 88, | Pantai Pasir Panjang, Pulau Redang 21090, Malaysia
Region: Malaysia > Terengganu > Pulau Redang
Price Range: $87 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sari Pacifica Hotel, Resort & Spa - Redang Island 4*
Number of rooms: 70
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Also Known As:
Sari Pacifica Hotel, Resort & Spa - Redang Island Hotel Pulau Redang
Sari Pacifica Hotel, Resort And Spa - Redang Island
Hotel Style:
#4 On the Beach Hotel in Pulau Redang
#6 Top resorts Hotel in Pulau Redang
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Questions & Answers

Here's what travellers have asked, with answers from Sari Pacifica Hotel, Resort & Spa - Redang Island staff and other travellers.
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Questions? Get answers from Sari Pacifica Hotel, Resort & Spa - Redang Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just a basic hotel”
 of 5 bubbles 392chiraths, 24 Jan 2017 | Read review
“Choose Sea View Room and Pool Villa for family comes with more than 2 room”
 of 5 bubbles zam78, 20 Sep 2016 | Read review
“Choose a Country Villa because it's more quiet and you can have friendly squirrel as your neighbor.”
 of 5 bubbles , 17 Sep 2016 | Read review
“Dont take a seaview bungalow. You will not sleep until 1 am due to karaoke!!!”
 of 5 bubbles Birkbo, 7 Aug 2016 | Read review
“DONT STAY here it is old tired and staffed by people who do not deserve to be in place (the exception being front desk staff)”
 of 5 bubbles Grahamhooley, 11 Jul 2016 | Read review
5 of 5